AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by Firstsource Solutions Customer Service Associate Mumbai Reviews
Overall Rating
based on 53
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
54% employees reported
Flexible timing
65% employees reported
No travel
76% employees reported
View more detailed insights
Gender based rating
Rated by Women
13 reviews
Rated by Men
37 reviews
Jobseekers also viewed
Top Mentions
in Firstsource Solutions Customer Service Associate Mumbai Reviews
53 reviews found
Sort by:
Popular
asked in
Customer Service Associate interview
Q1. Do you know the english well and have a skill of computer
Get interview-ready with top interview questions
View all 6 questions
asked in
Customer Service Associate interview
Q3. First source solutions founder explanation
You are reading trusted reviews. Keep reading to find out more about
Firstsource Solutions.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
Got a question about Firstsource Solutions?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
People also ask about Firstsource Solutions, Mumbai Customer Service Associates
Is Firstsource Solutions, Mumbai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 53 employee reviews, it's clear that most customer service associates have an average experience working at Firstsource Solutions, Mumbai.
Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.7.
Does Firstsource Solutions, Mumbai pay their Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Mumbai customer service associates rate their salary and benefits at 2.8 out of 5, based on 53 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions, Mumbai's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions, Mumbai for customer service associates,
click here
.
How is the work culture at Firstsource Solutions, Mumbai for Customer Service Associates?
Work culture at Firstsource Solutions, Mumbai for customer service associates is rated 3.4 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Mumbai for Customer Service Associates?
Based on 53 reviews on AmbitionBox, Firstsource Solutions, Mumbai's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Firstsource Solutions, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Tell us how to improve this page.
Firstsource Solutions Customer Service Associate Reviews by Locations
- Firstsource Solutions Customer Service Associate Bangalore / Bengaluru Reviews
- Firstsource Solutions Customer Service Associate Chennai Reviews
- Firstsource Solutions Customer Service Associate Vijayawada Reviews
- Firstsource Solutions Customer Service Associate Siliguri Reviews
- Firstsource Solutions Customer Service Associate Gandhinagar Reviews
- Firstsource Solutions Customer Service Associate Bangalore Rural Reviews
- Firstsource Solutions Customer Service Associate Bhopal Reviews
- Firstsource Solutions Customer Service Associate Navi Mumbai Reviews
- Firstsource Solutions Customer Service Associate Hyderabad / Secunderabad Reviews
- Show more
Firstsource Solutions Mumbai Reviews by Designations
- Firstsource Solutions Senior Customer Service Associate Mumbai Reviews
- Firstsource Solutions Senior Customer Service Executive Mumbai Reviews
- Firstsource Solutions Customer Service Executive Mumbai Reviews
- Firstsource Solutions Senior Associate Mumbai Reviews
- Firstsource Solutions Senior CSA Mumbai Reviews
- Firstsource Solutions Senior Executive Mumbai Reviews
- Show more
- Home >
- Reviews >
- Firstsource Solutions Reviews >
- Firstsource Solutions Customer Service Associate Mumbai Reviews
Firstsource Solutions Customer Service Associate
Salaries in Mumbai
based on 237 salaries
₹1
L/yr - ₹4.5
L/yr
8%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
7 total
responses
Free meal
1 total
response
Health insurance
1 total
response
Job/Soft skill training
6 total
responses
Compare Firstsource Solutions with
Infosys
Compare
Wipro
Compare
TCS
Compare
HCLTech
Compare
Rate your company