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Firstsource Solutions Customer Service Associate Mumbai Reviews

Updated 16 Feb, 2025
Overall Rating
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3.3/5
based on 53 reviews

Rating distribution

Category Ratings

4.0

Job security

3.4

Company culture

3.3

Work-life balance

3.3

Skill development

3.3

Work satisfaction

2.8

Salary

2.7

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

54% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.8
female

Rated by Women

13 reviews

3.1
male

Rated by Men

37 reviews

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Top Mentions in Firstsource Solutions Customer Service Associate Mumbai Reviews

53 reviews found

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Top Firstsource Solutions Customer Service Associate Interview Questions

Q1. Do you know the english well and have a skill of computer
Q2. What do watch Netflix for ?

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Q3. First source solutions founder explanation
Q4. First source solutions detail

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People also ask about Firstsource Solutions, Mumbai Customer Service Associates

Is Firstsource Solutions, Mumbai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 53 employee reviews, it's clear that most customer service associates have an average experience working at Firstsource Solutions, Mumbai. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.7.
Does Firstsource Solutions, Mumbai pay their Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Mumbai customer service associates rate their salary and benefits at 2.8 out of 5, based on 53 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions, Mumbai's customer service associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Mumbai for customer service associates, click here .
How is the work culture at Firstsource Solutions, Mumbai for Customer Service Associates?
Work culture at Firstsource Solutions, Mumbai for customer service associates is rated 3.4 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Mumbai for Customer Service Associates?
Based on 53 reviews on AmbitionBox, Firstsource Solutions, Mumbai's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Firstsource Solutions, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Firstsource Solutions Customer Service Associate Salaries in Mumbai
based on 237 salaries
₹1 L/yr - ₹4.5 L/yr
8% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
6 total responses
+2 more benefits
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