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Firstsource Solutions Customer Service Associate Mumbai Reviews
Overall Rating
based on 53
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
54% employees reported
Flexible timing
65% employees reported
No travel
76% employees reported
View more detailed insights
Gender based rating
Rated by Women
13 reviews
Rated by Men
37 reviews
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53 reviews found
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Sopra Steria
Success to our employee's well-being? A work-life balance that's simply unbeatable.
Our employees have rated us 4 for Work-Life Balance on AmbitionBox
asked in
Customer Service Associate interview
Q1. Do you know the english well and have a skill of computer
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Q3. First source solutions founder explanation
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ServiceNow
Our employees have rated us 4.1 on AmbitionBox
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Firstsource Solutions.
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Career suggestion
I have 7 YOE. from Delhi
Current CTC - 9.25LPA + 75K varriable.
Working Skillset is Kubernetes and Openstack.
Current - 100% WFH
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People also ask about Firstsource Solutions, Mumbai Customer Service Associates
Is Firstsource Solutions, Mumbai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 53 employee reviews, it's clear that most customer service associates have an average experience working at Firstsource Solutions, Mumbai.
Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.7.
Does Firstsource Solutions, Mumbai pay their Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Mumbai customer service associates rate their salary and benefits at 2.8 out of 5, based on 53 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions, Mumbai's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions, Mumbai for customer service associates,
click here
.
How is the work culture at Firstsource Solutions, Mumbai for Customer Service Associates?
Work culture at Firstsource Solutions, Mumbai for customer service associates is rated 3.4 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Mumbai for Customer Service Associates?
Based on 53 reviews on AmbitionBox, Firstsource Solutions, Mumbai's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Firstsource Solutions, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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Juniper Networks
Our employees have rated us 4.2 on AmbitionBox.
Firstsource Solutions Customer Service Associate
Salaries in Mumbai
based on 232 salaries
₹1
L/yr - ₹4.5
L/yr
7%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
7 total
responses
Free meal
1 total
response
Health insurance
1 total
response
Job/Soft skill training
6 total
responses
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