Firstsource Solutions Reviews by 9 Employees

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

57% employees reported

Flexible timing

86% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.6

Rated by Men

6 reviews

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9 reviews found

Sort by: Popular

Process Leader in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Leader in Mumbai

Full Time

Compensation & Benefits Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2024

Likes

Flexible work hours

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less pay

Work Details

Work days: Monday to Friday (Flexible Timings)

Process Leader in Mumbai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2023

Likes

Amazing company to work with .. gaining lots of leaning and friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Process Leader in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 May 2022

Likes

Overall environment is excellent and supportive management

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

All good except salery which is universal issue 😊

Work Details

It is manageable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Leader in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2023

Likes

Some great people manager

Work-life balance - Good

Dislikes

Bad work culture , no employee feedback heard

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Process Leader in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2022

Likes

The growth opportunity along with learnings of the new techniques and tools which are required in the market. The work culture binds everyone to stay loyal with the organisation.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I won't call it a dislike rather I would call it an opportunity for Firstsource. While we understand the salary is provided as per the market standards however when it is compared with other competitors it is always lesser.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Leader in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 20 Mar 2021

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

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Process Leader in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 May 2022

Likes

Nice place to work, awesome management. A happy place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

All was good

Work Details

Work timings: Flexible Timings

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Firstsource Solutions Process Leader Reviews by Locations

Firstsource Solutions Mumbai Reviews by Designations

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AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Process Leader Mumbai Reviews

Firstsource Solutions Process Leader Mumbai Reviews

What employees say about Firstsource Solutions?

Workplace insights

Monday to Friday

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

9 reviews found

Tell us how to improve this page.

Firstsource Solutions Process Leader Reviews by Locations

Firstsource Solutions Mumbai Reviews by Designations