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Firstsource Solutions

Compare

based on 4.5k Reviews

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About
Reviews
4.5k
Salaries
22.1k
Interviews
292
Jobs
135
Benefits
623
Photos
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Filter reviews by

Firstsource Solutions Process Leader Mumbai Reviews

Updated 21 Feb, 2024

Overall Rating

4.6/5

based on 8 reviews

Rating distribution

5

5 (62.5%)

4

2 (25.0%)

3

0 (0%)

2

0 (0%)

1

1 (12.5%)

Category Ratings

4.7

Company culture

4.7

Work satisfaction

4.6

Work-life balance

4.6

Skill development

4.4

Job security

4.4

Salary

4.3

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Flexible timing

83% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.4

Rated by Men

5 reviews

Firstsource Solutions is rated 4.6 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w ... Read more

Firstsource Solutions is rated 4.6 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Process Leader in Mumbai

Full Time

·

Compensation & Benefits Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2024

Likes

Flexible work hours

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less pay

Work Details

Work days: Monday to Friday (Flexible Timings)

Process Leader in Mumbai

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2023

Likes

Amazing company to work with .. gaining lots of leaning and friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

What people are saying about Firstsource Solutions

View All

a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Process Leader in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 May 2022

Likes

Overall environment is excellent and supportive management

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

All good except salery which is universal issue 😊

Work Details

It is manageable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Leader in Mumbai

Full Time

·

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2023

Likes

Some great people manager

Work-life balance - Good

Dislikes

Bad work culture , no employee feedback heard

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Process Leader in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2022

Likes

The growth opportunity along with learnings of the new techniques and tools which are required in the market. The work culture binds everyone to stay loyal with the organisation.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I won't call it a dislike rather I would call it an opportunity for Firstsource. While we understand the salary is provided as per the market standards however when it is compared with other competitors it is always lesser.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Leader in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 20 Mar 2021

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Na

Work-life balance - Poor

Work Details

Na

Work days: Monday to Friday (Strict Timings)

Process Leader in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 May 2022

Likes

Nice place to work, awesome management. A happy place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

All was good

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Process Leader in Mumbai

Full Time

·

Customer Success Department

5.0

posted on 21 Feb 2024

Overall Rating

Return to all reviews

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More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

Firstsource Solutions Process Leader Reviews by Locations

Firstsource Solutions Process Leader Bangalore / Bengaluru Reviews
Firstsource Solutions Process Leader Chennai Reviews

Firstsource Solutions Mumbai Reviews by Designations

Firstsource Solutions Customer Service Associate Mumbai Reviews
Firstsource Solutions Senior Customer Service Associate Mumbai Reviews
Firstsource Solutions Senior Customer Service Executive Mumbai Reviews
Firstsource Solutions Customer Service Executive Mumbai Reviews
Firstsource Solutions Senior Associate Mumbai Reviews
Firstsource Solutions Senior CSA Mumbai Reviews
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Firstsource Solutions Senior Executive Mumbai Reviews
Firstsource Solutions Assistant Manager Mumbai Reviews
Firstsource Solutions Team Lead Mumbai Reviews
Firstsource Solutions Team Lead Operations Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 67% of employees reported the working days at Firstsource Solutions as Monday to Friday. 83% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Home >
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Firstsource Solutions Reviews >
Firstsource Solutions Process Leader Mumbai Reviews

Firstsource Solutions Process Leader Salaries in Mumbai

based on 57 salaries

₹4.3 L/yr - ₹10 L/yr

12% more than the average Process Leader Salary in India

View more details

Employee Benefits for Firstsource Solutions Process Leader Mumbai

Office cab/shuttle

2 total responses

Health insurance

3 total responses

Professional degree assistance

2 total responses

Job/Soft skill training

2 total responses

+1 more benefit

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