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Firstsource Solutions

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3.7

based on 4.4k Reviews

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Firstsource Solutions Senior Associate Mumbai Reviews

based on 22 reviews

Updated 11 Dec, 2024

Overall Rating

2.9/5

How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.0

Skill development

3.0

Work-Life balance

2.8

Company culture

2.8

Work Satisfaction

2.4

Promotions/Appraisal

2.3

Salary & Benefits

Top Mentions in Firstsource Solutions Senior Associate Mumbai Reviews

22 reviews found

Sort by: Popular

Senior Associate in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Oct 2024

Likes

The canteen food

Dislikes

If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated

Senior Associate in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Dec 2024

Likes

Perfect Environment

Dislikes

No dislikes all good about the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Associate in Mumbai

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 24 Sep 2023

Likes

There are job secure but salary noo way..

Dislikes

I don't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 25 Oct 2023

Likes

Multiple Projects, work from home.

Dislikes

Management, Exit Procedure, HR responses, Pay scale.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 21 Oct 2023

Likes

Over all comfort zone

Dislikes

Not so much professional company don't fo the employee they directly told please resign the we have lots of new fresher graduate candidate who will join us and they will never increase salary and appraisal

Work Details

Work policy: It's depend upon us

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 02 Apr 2023

Likes

Only Company is good. But No few senior staff.

Dislikes

Few Teamleaders are worst. I don't wanna say their names here not interested. Does teamleaders are not even deserve to be a associate but they are TLs. If you want to grow in fsl you have to be TAIL of the TL. Very few emps are there who must have got promotions on behalf of their skills. But there are many who had got promotions being a TAIL of the leaders.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Sep 2023

Likes

Everything is good about the company

Dislikes

Nothing Bad about the company

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Senior Associate in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 24 Mar 2023

Likes

Nothing so far

Dislikes

Sales pressure, Exhausting working hours No work life balance Overall hectic work role

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Associate in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 06 Dec 2022

Likes

Transport facility

Dislikes

No work life balance, No increment, Terrible team leader's behaviour, worst management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Oct 2023

Likes

The Environment is quite good. Vry supportive management. 100% job security.

Dislikes

No dis likes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Dec 2023

Likes

Pathetic

Dislikes

Poor management, No coaching, Pathetic HR Management

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 25 May 2022

Likes

No job security at all.............

Dislikes

Shift time told at interview the actual shift time different. Salary is ok and no increments when performance is very excellent.manager is not help full at all.

Work Details

No training at all,

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 May 2022

Likes

Everything is bad

Dislikes

Work Details

Bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 27 Feb 2024

Likes

It's a good company to start of your career with.

Dislikes

Very low salary, No work life balance. Low increment.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 15 Mar 2022

Likes

I like the culture

Dislikes

Politics is offen seen

Senior Associate in Mumbai

Finance Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2021

Likes

There is a job security but salary and growth are both too slow.

Dislikes

Salary Infrastructure

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Mumbai

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 May 2022

Likes

Job security and colleagues

Dislikes

Management, no growth opportunities, salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Sky RTM Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Apr 2020

Likes

Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Senior Associate in Mumbai

Technical Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Dec 2019

Likes

Dislikes

Senior Associate in Mumbai

Servicing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 May 2018

Likes

Firstsource is an excellent company to work with if you are not expecting money and growth. Slow money but no pressure, chilled environment.

Dislikes

Salary and transportation

Work Details

it was not so bad to work it just i wantes more money and growth in my life.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more