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Firstsource Solutions Senior Associate Interview Questions, Process, and Tips

Updated 19 Jul 2024

Top Firstsource Solutions Senior Associate Interview Questions and Answers

Firstsource Solutions Senior Associate Interview Experiences

16 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. About your self ?
  • Q2. Experience Overall ?
  • Q3. Reson of leaving ?
  • Q4. How soon can you join us?
Round 2 - Assignment 

Chat Assignment with an help of scenario

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable speak clearly and calmly.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Usually basic reasoning and aptitude with a basic knowledge of computer this for US Mortgage process

Round 2 - HR 

(2 Questions)

  • Q1. Introduction of your self
  • Q2. Flexibility of US shifts
  • Ans. 

    US shifts are flexible, with options for different schedules and remote work.

    • US shifts offer flexibility in terms of start and end times

    • Remote work options may be available for certain positions

    • Some companies may offer compressed work weeks or flexible hours

    • Shift differentials may apply for working non-traditional hours

  • Answered by AI

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Q5. What is the KPI in your organisation?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about mortgage
  • Ans. 

    A mortgage is a loan used to purchase real estate, with the property serving as collateral for the loan.

    • Mortgages typically have fixed or adjustable interest rates.

    • Borrowers make monthly payments to repay the loan over a set term, usually 15 or 30 years.

    • If the borrower fails to make payments, the lender can foreclose on the property.

    • Mortgages can be obtained from banks, credit unions, or mortgage brokers.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding previous company
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before interview

Firstsource Solutions interview questions for designations

 Senior Process Associate

 (3)

 Senior Associate Operations

 (1)

 Associate

 (7)

 Senior Customer Service Associate

 (9)

 Process Associate

 (5)

 BPO Associate

 (2)

 Sales Associate

 (1)

 Claims Associate

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager

Round 2 - One-on-one 

(3 Questions)

  • Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
  • Q2. They may ask about previous company experiences and All.....
  • Q3. Salary expectations and all those stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Choice if you're Fresher and Wants to work In MNC
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Typing speed 30wpm, logical reasoning, general knowledge, system knowledge, mathematics etc

Round 3 - One-on-one 

(5 Questions)

  • Q1. Prepare nice introduction,go through CV, prepare any topics to speak about 2 minutes, communication is important and know about the company.
  • Q2. Introduce yourself?
  • Q3. Tell me about recent experience ?
  • Q4. Skills and projects
  • Q5. Strength and weaknes

Senior Associate Interview Questions & Answers

user image Sai kiran N

posted on 18 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Just self introduction and previous experience
  • Q2. Self introduction
  • Q3. Previous experience
  • Q4. Previous organisation
  • Ans. 

    I worked at XYZ Corp as a Senior Analyst for 3 years.

    • Managed a team of 5 analysts and oversaw data analysis for multiple clients

    • Developed and implemented new data visualization techniques to improve client reporting

    • Collaborated with cross-functional teams to identify and solve complex business problems

    • Received recognition for outstanding performance and leadership skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication important
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Assessment test conducted Typing speed, English and Arithmetic & logical questions in maths 🧮

Round 3 - One-on-one 

(2 Questions)

  • Q1. 1. Introduce yourself. 2. What is your last project? 3. Why your are quit your last job?
  • Q2. 4. Any experience in US healthcare and if yes please tell me your healthcare experience. 5. What is your current and expected CTC?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Online test versant round

Round 3 - HR 

(5 Questions)

  • Q1. Hr will screen us
  • Q2. Tell me about your self
  • Q3. Why did you leave your previous job
  • Q4. Why should I hire you
  • Q5. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer correctly and boldly don't fake anything be confident while answering.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

GD is conducted to Check your communication skills

Round 3 - Aptitude Test 

Basic computer operating skill test

Round 4 - Behavioral 

(5 Questions)

  • Q1. General informations and qualifications related questions are asked.
  • Q2. Self introduction
  • Q3. Educational qualification
  • Q4. Experience related questions
  • Q5. Skills oriented questions

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Senior Associate interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Firstsource Solutions Senior Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Communication Skills, Customer Service, international bpo, Accounting and Biochemistry.
What are the top questions asked in Firstsource Solutions Senior Associate interview?

Some of the top questions asked at the Firstsource Solutions Senior Associate interview -

  1. How many languages can you spea...read more
  2. How many languages you can spea...read more
  3. tell me about mortg...read more
How long is the Firstsource Solutions Senior Associate interview process?

The duration of Firstsource Solutions Senior Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Senior Associate Interview Process

based on 21 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Assignment Round
  • One-on-one Round
View more
Firstsource Solutions Senior Associate Salary
based on 940 salaries
₹1 L/yr - ₹7 L/yr
63% less than the average Senior Associate Salary in India
View more details

Firstsource Solutions Senior Associate Reviews and Ratings

based on 154 reviews

3.3/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.0

Salary

3.2

Job security

3.2

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 154 Reviews and Ratings
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