40+ Firstsource Solutions C.S.A Interview Questions & Answers | Complete Prep Guide 2025

Firstsource Solutions C.S.A Interview Experiences

10 interviews found

C.S.A Interview Questions & Answers

Priyanka

posted on 23 Apr 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - HR

(1 Question)

Q1. Self Introduction

Add your answer

Round 2 - Aptitude Test

General aptitude questions

Round 3 - Technical

(1 Question)

Q1. Basic Computer knowledge questions

Add your answer

Round 4 - Behavioral

(2 Questions)

Q1. What do you know about Insurance ?

Ans.

Insurance is a financial product that provides protection against financial losses.

Insurance is a contract between an individual or organization and an insurance company, where the individual or organization pays a premium in exchange for financial protection against specified risks.
Types of insurance include health insurance, life insurance, auto insurance, home insurance, and more.
Insurance helps individuals and orga...

Answered by AI

Add your answer

Q2. What is BPO? Why do you want this job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the Interview confidently

C.S.A Interview Questions & Answers

Anonymous

posted on 25 Jul 2022

I applied via Job Fair

Round 1 - Aptitude Test

Aptitude text was too difficult for freshers need to make it bit esay

Round 2 - Technical

(1 Question)

Q1. Technically how we can make one process moving forward to automation.

Ans.

To make a process move forward to automation, we need to identify the repetitive tasks and create a plan to automate them.

Identify the repetitive tasks in the process
Evaluate the feasibility of automating those tasks
Create a plan to automate the tasks
Implement the automation plan
Test and refine the automation process

Answered by AI

Add your answer

Round 3 - HR

(1 Question)

Q1. How do you see your next 5 years in your selected company

Add your answer

Round 4 - Behavioral

(5 Questions)

Q1. Need to ask about interviewers self introduction

Add your answer

Q2. About their family affection and background

Add your answer

Q3. Just need to test employees ability to work

Add your answer

Q4. And need to know how much that employee interested to work with our organization

Add your answer

Q5. Ask about apportunity

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Love your company love your work then only you will deffinetly get a great future with you respective company.
Thank you !!

Skills evaluated in this interview

C.S.A Interview Questions & Answers

Anonymous

posted on 26 Dec 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I was interviewed in Jul 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Behavioral

(4 Questions)

Q1. Self interdiction and work experience

Add your answer

Q2. Self interdiction my study qualifications

Add your answer

Q3. Work experience and working gap

Add your answer

Q4. About slaray expected salary

Add your answer

Round 3 - Typing Test

(1 Question)

Q1. Typing speed 30 above

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and

C.S.A Interview Questions & Answers

Rubina Shaikh

posted on 3 Dec 2022

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me something about yourself...

Ans. Yes.. My name is and my qualification is i am graduate.. I have ecperience as a tele caller

Answered by Rubina Shaikh

Add your answer

Round 3 - One-on-one

(3 Questions)

Q1. Share your experience in life and how you handle it

Add your answer

Q2. What is your hobbies share it

Ans. My hobbies is to explaning and reading

Answered by Rubina Shaikh

Add your answer

Q3. Share your bad experience on you life and situation

Ans. Make it easy at ecery situation don't do rude behaviour with your love ones

Answered by Rubina Shaikh

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak as more as you can and don't panic... Be fully prepared before going

C.S.A Interview Questions & Answers

Anonymous

posted on 14 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one

(15 Questions)

Q1. Tell me about yourself,experience,qualification, ? Ans: Answer in full sentence .with loud and ckear voice confidently

Ans. Start from My name is _ I have done my (_qualification )like B.A, MBA,etc on _ year I had experience of _ years in a company name_ as a _ (position).............. ............

Answered Anonymously

Add your answer

Q2. What do you know about this company? Ans: Read briefly about that particular company

Add your answer

Q3. Amcat test,versant test.all online.

Add your answer

Q4. Do you aware of your roles and responsibilities?

Add your answer

Q5. Why should i hire you?

Add your answer

Q6. Tell me about your weakness?

Add your answer

Q7. Tell me about your strength?

Add your answer

Q8. Why do you want to work with us?

Add your answer

Q9. Where you want to see yourself in next 5 year?

Add your answer

Q10. What is your great achievement?

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Q11. Tell me about your native?

Add your answer

Q12. What are the skill you know?

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Q13. What are your hobbies in life?

Add your answer

Q14. Tell me about,how you handle customer on call ?

Add your answer

Q15. How you will help me to grow our company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .and have courage to face any situation or questions,always read lityle bit about the company . and have little bit attitude,just go on speaking until you get tired. thats it to every interview.

C.S.A Interview Questions & Answers

Anonymous

posted on 8 Oct 2022

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

Normal test as per designations

Round 2 - HR

(4 Questions)

Q1. What is BPO & why are you want to join FSL

Ans.

BPO stands for Business Process Outsourcing. I want to join FSL because of its reputation for providing excellent customer service.

BPO involves contracting a third-party provider to handle specific business processes, such as customer service or back-office tasks.
FSL is known for its high-quality customer service and efficient handling of client needs.
Joining FSL would provide me with the opportunity to work in a reput...

Answered by AI

Add your answer

Q2. Tell me something about yourself

Ans.

I am a dedicated and hardworking individual with a passion for helping others and a strong attention to detail.

I have a background in customer service and have received multiple awards for my outstanding performance.
I am a quick learner and always eager to take on new challenges.
I am fluent in three languages - English, Spanish, and French.

Answered by AI

Add your answer

Q3. Family background relatedquestions

Add your answer

Q4. What is your qualification

Ans.

I have a Bachelor's degree in Computer Science and 5 years of experience in software development.

Bachelor's degree in Computer Science
5 years of experience in software development

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

C.S.A Interview Questions & Answers

Pradeep Thiyagarajan

posted on 27 Apr 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Selected

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. GO through your Resume.

Add your answer

Q2. Tell me about your schooling

Add your answer

Round 3 - Aptitude Test

Typing test Min 20-25 WPM

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a fresher definitely, Have a nice Work culture

C.S.A Interview Questions & Answers

Anonymous

posted on 20 Aug 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell about your self

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Asking about bpo and data entry

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep trying and attend more interviews then get a perfect job. This is my opinion

C.S.A Interview Questions & Answers

Anonymous

posted on 6 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Self about yourself and family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Translate English to Hindi and system knowledge with typing speed minimum 20% with 90 accuracy.
Then aptitude test and join company.

C.S.A Interview Questions & Answers

Priya Suguna

posted on 12 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR

(5 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. What are your salary expectations?

Add your answer

Q3. What is your family background?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Q5. Tell me about yourself.

Add your answer

Round 2 - Aptitude Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold, clearly and fluently

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions C.S.A interview?

Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, Aptitude Test and One-on-one Round.

How to prepare for Firstsource Solutions C.S.A interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Experience, csa and Email Support.

What are the top questions asked in Firstsource Solutions C.S.A interview?

Some of the top questions asked at the Firstsource Solutions C.S.A interview -

Technically how we can make one process moving forward to automati...read more
What do you know about Insuranc...read more
Amcat test,versant test.all onli...read more

Senior Analyst 2.2k salaries	₹0 L/yr - ₹0 L/yr
Analyst 1.7k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 1.1k salaries	₹0 L/yr - ₹0 L/yr
Associate 1k salaries	₹0 L/yr - ₹0 L/yr
Senior Associate 993 salaries	₹0 L/yr - ₹0 L/yr

Firstsource Solutions C.S.A Interview Questions and Answers

Firstsource Solutions C.S.A Interview Experiences

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