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I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
The benefits of meditation
Meditation reduces stress and anxiety
Improves focus and concentration
Increases self-awareness and mindfulness
Enhances emotional well-being
Can lower blood pressure and improve heart health
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers
It involves effective communication, problem-solving, and conflict resolution skills
Examples of customer service include answering customer inquiries, handling complaints, and providing product recommendations
Good customer service can l...
Handling an irritated customer requires patience, empathy, and active listening.
Remain calm and composed
Listen actively and empathize with their situation
Apologize for any inconvenience caused
Offer a solution or alternative
Follow up to ensure their satisfaction
Avoid taking their behavior personally
A customer service executive should have good communication skills, empathy, patience, problem-solving ability, and product knowledge.
Good communication skills to understand customer's issues and provide solutions
Empathy to understand customer's perspective and provide personalized solutions
Patience to handle difficult customers and resolve issues calmly
Problem-solving ability to identify the root cause of the problem ...
Versent, it gonna be a normal versent and the candidate will have to score atleast 4 out of 6
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
I am a highly motivated and experienced customer service associate with a strong background in problem-solving and communication skills.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries and resolving issues
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to work well under pressure and in a fast-paced environment
The importance of mental health
Mental health is crucial for overall well-being
Stress, anxiety, and depression are common mental health issues
Taking care of mental health involves self-care, therapy, and medication
Ignoring mental health can lead to serious consequences
Mental health should be given equal importance as physical health
I learned the importance of effective communication and problem-solving skills in my previous job.
Developed strong communication skills by regularly interacting with clients and colleagues.
Learned to effectively solve problems by analyzing the root cause and implementing appropriate solutions.
Improved time management skills by prioritizing tasks and meeting deadlines consistently.
Enhanced teamwork abilities by collabor...
I will remain calm and professional, listen to their concerns, and try to find a solution to their problem.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution or alternative
Follow up to ensure their satisfaction
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.
Cogent E Services interview questions for designations
Top trending discussions
I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.
This pen is a must-have for anyone who values quality and style.
This pen is made with high-quality materials that ensure a smooth writing experience.
Its sleek design and elegant finish make it a stylish accessory for any occasion.
The pen's ink is long-lasting and won't smudge or smear, ensuring your writing stays neat and tidy.
It's perfect for professionals, students, or anyone who wants to make a statement with their ...
I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
It's a good
based on 4 interviews
2 Interview rounds
based on 104 reviews
Rating in categories
Customer Service Associate
934
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Customer Service Executive
606
salaries
| ₹1 L/yr - ₹4.4 L/yr |
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
Team Lead
400
salaries
| ₹1 L/yr - ₹5 L/yr |
Quality Analyst
323
salaries
| ₹1 L/yr - ₹4 L/yr |
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