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Cogent E Services Customer Service Associate (Csa) Interview Questions and Answers

Updated 10 Apr 2023

9 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. What are you goal for this company?
  • Q2. What do you want to join our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence and skills are one of best weapon of achievements of life
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction, experiences,
  • Q2. Salary expectations, Why we choosing company

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak with politely with the HR or whoever interviewing
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed before Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. They ask the introduction
  • Q2. Speak 1 minute in any topic in English
3

One-on-one Round (2 Questions)

  • Q1. They ask the introduction
  • Q2. Ask the salary expectation
4

Client Interview Round (1 Question)

  • Q1. Client ask the question his company/process related.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the answer to be very honestly because the will check your communication and confidence level.

I applied via Campus Placement and was interviewed in Apr 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Which languages u know
  • Q2. Will you work with us

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't know about anything simply came

Cogent E Services interview questions for designations

 Customer Service Associate

 (20)

 Senior Customer Service Associate

 (2)

 Csa Analyst

 (3)

 Csa Supervisor

 (1)

 Csa Lead

 (1)

 Customer Service

 (1)

 Csa Team Lead

 (2)

 Customer Service Executive

 (16)

I applied via Walk-in and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent dont hesitate its easy and smooth

I applied via Walk-in

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and one must be confident

I applied via Walk-in

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There environment is very good. and my senior manager is good person.

I applied via Walk-in and was interviewed before Oct 2019.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always face the interview without fear after all they are also human being. Just get relax and answer them whatever they ask.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your day?
  • Q2. Tell me about your education?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go and try yourself if your luck is good you might crack it.

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Service Associate (Csa) interview?
Cogent E Services interview process usually has 2 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Cogent E Services Customer Service Associate (Csa) interview?

Some of the top questions asked at the Cogent E Services Customer Service Associate (Csa) interview -

  1. Client ask the question his company/process relat...read more
  2. They ask the introduct...read more
  3. Non banking financial sect...read more

Tell us how to improve this page.

People are getting interviews through

based on 9 Cogent E Services interviews
WalkIn
Campus Placement
Referral
78%
11%
11%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cogent E Services Customer Service Associate (Csa) Salary
based on 15 salaries
₹1.3 L/yr - ₹2.5 L/yr
13% less than the average Customer Service Associate (Csa) Salary in India
View more details

Cogent E Services Customer Service Associate (Csa) Reviews and Ratings

based on 21 reviews

3.5/5

Rating in categories

3.1

Skill development

2.8

Work-Life balance

2.8

Salary & Benefits

2.9

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.1

Work Satisfaction

Explore 21 Reviews and Ratings
Customer Service Associate
902 salaries
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₹1 L/yr - ₹4.1 L/yr

Customer Service Executive
585 salaries
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₹1 L/yr - ₹4.4 L/yr

Customer Care Executive
509 salaries
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₹0.7 L/yr - ₹3.6 L/yr

Team Lead
389 salaries
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₹1 L/yr - ₹4.6 L/yr

Customer Support Executive
345 salaries
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₹1.1 L/yr - ₹3.6 L/yr

Explore more salaries
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