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DTDC Express Customer Service Associate (Csa) Interview Questions and Answers

Updated 19 Jan 2021

DTDC Express Customer Service Associate (Csa) Interview Experiences

1 interview found

Customer Service Associate (Csa) Interview Questions & Answers

user image Anonymous

posted on 19 Jan 2021

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why is the Maruti Suzuki is best?
  • Ans. 

    Maruti Suzuki is considered the best due to its reliability, affordability, and wide range of models.

    • Maruti Suzuki cars are known for their reliability and durability.

    • They offer a wide range of models to cater to different customer preferences.

    • Maruti Suzuki cars are affordable and provide value for money.

    • The brand has a strong presence in the Indian market and a large service network.

    • Maruti Suzuki has a good resale val

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Family members ki trehe se councelt in worker and normally interview is the best interview.

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

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DP World user image Anonymous

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I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

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Senior Customer Service Executive Interview Questions & Answers

Yusen Logistics user image Anonymous

posted on 12 Jan 2023

Interview experience
5
Excellent
Difficulty level
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Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(2 Questions)

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    Add your answer

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
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Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

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Customer Service Associate Interview Questions & Answers

FedEx Express user image Anonymous

posted on 14 Oct 2023

Interview experience
4
Good
Difficulty level
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-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
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Round 2 - Assignment 

Basis questions like state capital was asked

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(1 Question)

  • Q1. My previous work experience
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FedEx Express user image Anonymous

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
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Result
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I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Questions about states

Customer Care Executive Interview Questions & Answers

FedEx Express user image Anonymous

posted on 2 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test about general knowledge and information about logistics in general

Round 2 - One-on-one 

(2 Questions)

  • Q1. Education qualification and management?
    • Add your answer
  • Q2. Explanation of a scenario based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
    • Add your answer
  • Q2. Another about the salary
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Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with
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