ElasticRun Interview Questions, Process, and Tips

Q1. Can you tell me about yourself?
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Q2. Can you describe your experience?
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Q1. What are some positive aspects you have experienced while working at your office?
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Q2. What is one aspect of a job that you would prefer to avoid in your next position?
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The aptitude round included various questions on verbal and non-verbal reasoning, quantitative reasoning, and concluded with several basic multiple-choice questions in computer science.

Coding test comprised of three section in an on campus it coding round , section 1 DSA,OOP AND ML based MCQ question , next section comprised of business understanding and data analytics question which were subjective and the final section was of three coding question of easy ,medium and hard respectively

Q1. What is field work
Ans. 
Field work involves conducting activities outside of the office, such as meeting clients, visiting sites, and promoting products/services.
• Involves meeting clients and customers in person

• Visiting various locations to promote products or services

• Collecting data or conducting surveys in the field

• Requires traveling to different places for work

• May involve physical labor or outdoor activities
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Q2. How to handle harsh customer
Ans. 
Stay calm, listen actively, empathize, offer solutions, escalate if necessary
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to address their issues

• If unable to resolve, escalate the matter to a supervisor or manager
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Q3. How to maintain customer relationship
Ans. 
Maintain customer relationship by providing excellent customer service, staying in touch regularly, personalizing interactions, and seeking feedback.
• Provide excellent customer service by addressing their needs and concerns promptly

• Stay in touch regularly through emails, phone calls, or personalized messages

• Personalize interactions by remembering their preferences and addressing them by name

• Seek feedback to show that yo...read more
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Q4. How to explain a new product to the customer
Ans. 
To explain a new product to the customer, focus on highlighting the key features and benefits in a clear and concise manner.
• Start by introducing the product and its purpose

• Highlight the key features and benefits that set the product apart from others

• Use simple language and avoid technical jargon

• Provide real-life examples or demonstrations to showcase the product in action

• Address any potential concerns or questions the
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Q5. Tell about your experience in previous company
Ans. 
I have 3 years of experience in sales at XYZ Company, where I consistently exceeded targets and built strong relationships with clients.
• Exceeded sales targets by 20% in the first year

• Developed and implemented successful sales strategies

• Built and maintained strong relationships with key clients

• Trained and mentored new sales team members
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Q1. Personal detail
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Q1. Job profile old experience
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Q2. What is my job fild
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