5 FedEx Express Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

FedEx Express Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

S999l

posted on 17 Jun 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical

(1 Question)

Q1. Tell me what you know about fedex

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 14 Jun 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test

Questions about states

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 2 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

Test about general knowledge and information about logistics in general

Round 2 - One-on-one

(2 Questions)

Q1. Education qualification and management?

Add your answer

Q2. Explanation of a scenario based

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Tell me something about your self and job profile

Add your answer

Round 2 - HR

(1 Question)

Q1. Tell me something about your self and job profile

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Blue Dart Express

Anonymous

posted on 16 Jan 2021

Interview Questionnaire

1 Question

Q1. Why u have choosen customer support rather than the remaining feilds

Add your answer

Customer Care Executive Interview Questions & Answers

GATI-KWE

Anonymous

posted on 29 Jan 2022

Round 1 - HR

(4 Questions)

Q1. What is your family background?

Add your answer

Q2. What are your salary expectations?

Add your answer

Q3. Why should we hire you?

Add your answer

Q4. Why are you looking for a change?

Add your answer

Round 2 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay place to get knowledge about logistic

Customer Care Executive Interview Questions & Answers

Blue Dart Express

Anonymous

posted on 18 Aug 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Worked

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I worked one year two months, pathetic work culture, management is pathetic.

Customer Care Executive Interview Questions & Answers

Blue Dart Express

Anonymous

posted on 7 Dec 2022

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Work experience Compeny name

Add your answer

Q2. How much salary monthly

Add your answer

Q3. Work catagory and language

Add your answer

Q4. Okay all the best keep it

Add your answer

Q5. My company is explaining 20k salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aney Hard work iam ready
Hard work is most important

Sales Executive Interview Questions & Answers

ElasticRun

Anonymous

posted on 14 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. What expectations you have from these company?

Add your answer

Sales Executive Interview Questions & Answers

ElasticRun

Anonymous

posted on 17 May 2020

I applied via Company Website and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Sales related and market bases... And how to handle clients with all issues?

Add your answer

Q2. Good Knowledge of marketing Fields and good communication with clients solving issues and problems?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep learning
Always Curiose to grow and ready to what's your learn your job profile on your duration time period
Simple look and high thinking ......

FedEx Express Interview FAQs

How many rounds are there in FedEx Express Customer Care Executive interview?

FedEx Express interview process usually has 1-2 rounds. The most common rounds in the FedEx Express interview process are One-on-one Round, Aptitude Test and HR.

How to prepare for FedEx Express Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FedEx Express. The most common topics and skills that interviewers at FedEx Express expect are Communication Skills, bpo, call center, customer care and inbound.

What are the top questions asked in FedEx Express Customer Care Executive interview?

Some of the top questions asked at the FedEx Express Customer Care Executive interview -

Education qualification and manageme...read more
Explanation of a scenario ba...read more

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FedEx Express Customer Care Executive Interview Process

based on 3 interviews

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FedEx Express Customer Care Executive Salary

based on 87 salaries

₹1.9 L/yr - ₹3.8 L/yr

5% more than the average Customer Care Executive Salary in India

View more details

FedEx Express Salaries in India

Operations Executive 124 salaries	₹0 L/yr - ₹0 L/yr
Data Analyst 110 salaries	₹0 L/yr - ₹0 L/yr
Team Lead Operations 88 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 87 salaries	₹0 L/yr - ₹0 L/yr
Market Analyst 82 salaries	₹0 L/yr - ₹0 L/yr