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FedEx Express

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4.0

based on 1.2k Reviews

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FedEx Express Customer Care Executive Interview Questions and Answers

Updated 17 Jun 2024

FedEx Express Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Questions about states

Customer Care Executive Interview Questions Asked at Other Companies

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asked in Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
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asked in Teleperformance
Q4. Tell me about this product how will sell to the customer
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Q5. How will you handle irrated customers?
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test about general knowledge and information about logistics in general

Round 2 - One-on-one 

(2 Questions)

  • Q1. Education qualification and management?
    • Add your answer
  • Q2. Explanation of a scenario based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

FedEx Express interview questions for designations

 Customer Service Representative

 (3)

 Customer Service Associate

 (1)

 Operations Executive

 (2)

 Sales Executive

 (1)

 Senior Executive Officer

 (1)

 Operation Support Executive

 (1)

 Logistics Executive

 (1)

 Sr. Admin Executive

 (1)

Top trending discussions

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Interview Tips & Stories
1w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about FedEx Express?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Shadowfax Technologies user image Anonymous

posted on 25 Jan 2022

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. He asked me tell about ur self and how many languages you know and he asked me you know how to handle with the customers .
    • Add your answer
  • Q2. I just told him my self introduction and i know 3languages hindi,telugu,english and i replied to him i know how to handle customers and i have experience with the customers aswell and i hope i will never d...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - if any job just love that job n do happily and success will get and then only our work will done

Customer Care Executive Interview Questions & Answers

GATI-KWE user image Anonymous

posted on 29 Jan 2022

Round 1 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay place to get knowledge about logistic

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 16 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. What do you see urself in the next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - make it relevant to the position you are applying for

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer

Sales Executive Interview Questions & Answers

ElasticRun user image Anonymous

posted on 17 May 2020

I applied via Company Website and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Sales related and market bases... And how to handle clients with all issues?
    • Add your answer
  • Q2. Good Knowledge of marketing Fields and good communication with clients solving issues and problems?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep learning
Always Curiose to grow and ready to what's your learn your job profile on your duration time period
Simple look and high thinking ......

Sales Executive Interview Questions & Answers

ElasticRun user image Anonymous

posted on 10 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Retail sales knowledge
    • Add your answer
More about working at FedEx Express

FedEx Express Interview FAQs

How many rounds are there in FedEx Express Customer Care Executive interview?
FedEx Express interview process usually has 1-2 rounds. The most common rounds in the FedEx Express interview process are Aptitude Test, One-on-one Round and Technical.
How to prepare for FedEx Express Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FedEx Express. The most common topics and skills that interviewers at FedEx Express expect are Communication Skills, bpo, call center, customer care and inbound.
What are the top questions asked in FedEx Express Customer Care Executive interview?

Some of the top questions asked at the FedEx Express Customer Care Executive interview -

  1. Education qualification and manageme...read more
  2. Explanation of a scenario ba...read more

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FedEx Express Interviews By Designations

Interview Questions for Popular Designations

FedEx Express Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

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FedEx Express Customer Care Executive Salary
based on 86 salaries
₹1.9 L/yr - ₹3.8 L/yr
At par with the average Customer Care Executive Salary in India
View more details

FedEx Express Customer Care Executive Reviews and Ratings

based on 25 reviews

4.4/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

3.9

Salary

4.2

Job security

4.6

Company culture

3.7

Promotions

4.4

Work satisfaction

Explore 25 Reviews and Ratings
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