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FedEx Express

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4.0

based on 1.2k Reviews

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FedEx Express Customer Care Executive Interview Questions and Answers

Updated 17 Jun 2024

FedEx Express Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Questions about states

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Q3. 1. If the customer had two queries at the same time,how did you h ... read more
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test about general knowledge and information about logistics in general

Round 2 - One-on-one 

(2 Questions)

  • Q1. Education qualification and management?
    • Add your answer
  • Q2. Explanation of a scenario based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

FedEx Express interview questions for designations

 Customer Service Representative

 (3)

 Customer Service Associate

 (1)

 Operations Executive

 (2)

 Sales Executive

 (1)

 Operation Support Executive

 (1)

 Senior Executive Officer

 (1)

 Logistics Executive

 (1)

 Sr. Admin Executive

 (1)

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about FedEx Express?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer

Customer Service Executive Interview Questions & Answers

Shipco Transport user image Anonymous

posted on 29 Dec 2022

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Written MCQ paper was given for solving.
On the basis of the marks, you are shortlisted.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself. Tell us about your previous experience.
    • Add your answer
  • Q2. Personal info Skills acquired Information about previous job experiences
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Domain knowledge questions Info about logistics Microsoft related questions
    • Add your answer
  • Q2. Information about the company. Categorisation of company in respective field. Domain knowledge Attitude checking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Don't go unprepared. Company is great with respect to culture, work pattern, future settlement etc.

Assistant Manager Customer Care Interview Questions & Answers

DSV - Global Transport and Logistics user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your previous organization and job experience?
    • Add your answer

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 16 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. What do you see urself in the next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - make it relevant to the position you are applying for

Customer Support Executive Interview Questions & Answers

Shipco Transport user image Anonymous

posted on 11 May 2022

I applied via Company Website and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Logical and reasoning

Round 2 - Typing Test 

(1 Question)

  • Q1. Above 30wpm required
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary and personal details
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. About work and capabilities checking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be too honest. Check company profile first

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer
More about working at FedEx Express

FedEx Express Interview FAQs

How many rounds are there in FedEx Express Customer Care Executive interview?
FedEx Express interview process usually has 1-2 rounds. The most common rounds in the FedEx Express interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for FedEx Express Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FedEx Express. The most common topics and skills that interviewers at FedEx Express expect are Communication Skills, bpo, call center, customer care and inbound.
What are the top questions asked in FedEx Express Customer Care Executive interview?

Some of the top questions asked at the FedEx Express Customer Care Executive interview -

  1. Education qualification and manageme...read more
  2. Explanation of a scenario ba...read more

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FedEx Express Interviews By Designations

Interview Questions for Popular Designations

FedEx Express Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

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FedEx Express Customer Care Executive Salary
based on 86 salaries
₹1.9 L/yr - ₹3.8 L/yr
8% more than the average Customer Care Executive Salary in India
View more details

FedEx Express Customer Care Executive Reviews and Ratings

based on 25 reviews

4.4/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

3.9

Salary

4.2

Job security

4.6

Company culture

3.7

Promotions

4.4

Work satisfaction

Explore 25 Reviews and Ratings
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