Concentrix Corporation Customer Care Executive Interview Questions, Process, and Tips

Q1. Tell me about yourself
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Q2. Share previous company experience
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It has many sessions for checking your listening, speaking and grammar

Q1. Describe your last trip for 2-3 minutes
Ans. 
My last trip was to the beautiful city of Paris, where I explored iconic landmarks and indulged in delicious French cuisine.
• Visited the Eiffel Tower and took a boat cruise on the Seine River

• Tried traditional French pastries like croissants and macarons

• Explored the Louvre Museum and saw famous artworks like the Mona Lisa
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Q2. Speak on color white for five minutes
Ans. 
The color white symbolizes purity, cleanliness, and simplicity.
• White is often associated with innocence and new beginnings.

• It is commonly used in weddings to represent purity and unity.

• White is also used in healthcare settings to convey cleanliness and sterility.

• In design, white is often used to create a sense of space and simplicity.

• White can also symbolize peace and tranquility.
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Q3. What is your favourite color and why?
Ans. 
My favorite color is blue because it reminds me of the calming ocean and clear skies.
• Blue is associated with tranquility and peace

• It symbolizes loyalty and trustworthiness

• Examples: Blue ocean, clear blue skies
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Q4. How was your last weekend?
Ans. 
My last weekend was relaxing and enjoyable.
• Spent time with family and friends

• Went for a hike in the mountains

• Watched a movie at home

• Tried out a new restaurant in town
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Amcat test was the first thing

Q1. Self introduction, why you want to join cnx etc
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Q2. What is your next five year plan etc
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Q1. HR will ask about yourself.
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Online test, they have check the English grammar, spoken English, language

Q1. What do you know about Ranchi ?
Ans. 
Ranchi is the capital city of Jharkhand, known for its natural beauty and tribal culture.
• Ranchi is the capital city of Jharkhand state in India

• It is known for its lush greenery, waterfalls, and natural beauty

• Ranchi is also famous for its tribal culture and traditions

• The city is home to popular tourist attractions like Tagore Hill, Rock Garden, and Hundru Falls
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What is the importance of money

Q1. About your father
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Q1. Translation the customer not received its items yet
Ans. 
The customer has not received their items yet.
• Apologize for the inconvenience caused to the customer

• Ask for the order details to track the shipment

• Offer to investigate the issue and provide a resolution

• Provide alternative solutions such as a refund or replacement

• Ensure the customer that their satisfaction is a top priority
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