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Concentrix Corporation Senior Representative Interview Questions, Process, and Tips
Top Concentrix Corporation Senior Representative Interview Questions and Answers
- Q1. What is difference between ios, Android and windows ?
- Q2. What is BIOS, what are the major components in a computer
- Q3. How do you handle high rated client
Concentrix Corporation Senior Representative Interview Experiences
32 interviews found
Anonymous
Selected
I was interviewed in Dec 2024.
There was a Versant round
(1 Question)
- Q1. About me and my salary and negotiations and my joining and my com skills etc
(3 Questions)
- Q1. Communication skill test
- Q2. Typing skill was checked
- Q3. Listening skill was checked
Interview Preparation Tips
It was an aptitude test called "amcat" that checks the English knowledge by writing an essay which gives the topic on the spot.
Second round was versant test.
(2 Questions)
- Q1. Chargeback question - How many days the merchant will be taken to respond the chargeback once it is filed?
- Q2. What was the difficult scenario you have faced in the process?
- Ans.
Dealing with a difficult customer complaint and resolving it effectively.
Remaining calm and empathetic while listening to the customer's concerns
Offering a solution that meets the customer's needs and expectations
Following up to ensure the issue has been resolved satisfactorily
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 5 interview rounds.
(1 Question)
- Q1. This round will be just like versant.
(1 Question)
- Q1. Tell me about yourself and your experience
(1 Question)
- Q1. Voice based questions
(1 Question)
- Q1. About yourself and your experience
(2 Questions)
- Q1. Senario based questions
- Q2. How do you handle high rated client
- Ans.
Handle high rated clients with professionalism, communication, and problem-solving skills.
Maintain open and clear communication with the client to understand their needs and expectations.
Provide timely responses and updates to ensure the client feels valued and informed.
Address any issues or concerns promptly and effectively to maintain a positive relationship.
Go above and beyond to exceed the client's expectations and...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.
General aptitude test and typing test
(1 Question)
- Q1. General Question related to work experience
(3 Questions)
- Q1. Manager round: Questions related to shifts and flexibility
- Q2. Rotational shifts!
- Q3. Flexible to do 24/7 work!
Interview Preparation Tips
Google perks and benefits are given to all employees of YouTube process.
Concentrix Corporation interview questions for designations
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 5 interview rounds.
(2 Questions)
- Q1. In the Amcat test, they ask to write an essay on the given topic in 200 to 300 words.
- Q2. I was given a topic on the impact of social media on the teenagers. Here, we have to make sure that there is no grammatical error and spelling mistakes. Also, you need to maintain your thought flow. Here, ...
(1 Question)
- Q1. In the varsant test, there are questions related to grammar, typing test, voice listening and email writing.
(1 Question)
- Q1. In the Ops round, someone from the process ask you questions related to the field you are getting hired.
(1 Question)
- Q1. In this round, they give you 85 questions that you need to answer within 20 minutes. This test is to develop understanding about yourself.
Interview Preparation Tips
Get interview-ready with Top Concentrix Corporation Interview Questions
Aptitude, reasoning etc..,
Yogesh Mallya
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Selected
I applied via Indeed and was interviewed in Apr 2024. There were 2 interview rounds.
Amcat written and voice assessment
Amcat assessment with lock down browser
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
Amcat assessment. It contains listening reading section. Read and repeat. Listen and repeat.
(2 Questions)
- Q1. Operations round
- Q2. Tell me about yourself Reason for leaving last job Previous experience related questions Rate your level of English
Devi Priya
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced Senior Representative with a background in customer service and sales.
Over 5 years of experience in customer service and sales roles
Strong communication and problem-solving skills
Proven track record of exceeding sales targets
Familiar with CRM systems and sales techniques
- Q2. Talk for 1minute about any topics
- Ans.
I will talk about the importance of mental health in the workplace.
Mental health is crucial for overall well-being and productivity.
Employers should prioritize creating a supportive environment for employees to discuss mental health issues.
Offering mental health resources and support can improve employee morale and retention.
Stigma surrounding mental health should be addressed through education and awareness.
Promoting ...
Interview Preparation Tips
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Concentrix Corporation Interview FAQs
The duration of Concentrix Corporation Senior Representative interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Senior Representative Interview Process
based on 45 interviews
4 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- One-on-one Round - 1
- One-on-one Round - 2
Interview Questions from Similar Companies
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Concentrix Corporation Senior Representative Reviews and Ratings
based on 536 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Advisor
3.4k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.6 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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