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Concentrix Corporation Senior Representative Interview Questions, Process, and Tips

Updated 29 Jan 2025

Top Concentrix Corporation Senior Representative Interview Questions and Answers

View all 7 questions

Concentrix Corporation Senior Representative Interview Experiences

32 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Crack AMCAT test or the versant test

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Whats your strength weakness
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself and my responsibility in previous Company
Round 3 - Assignment 

Grammar and typing test with timings and fill in the blanks

Round 4 - Behavioral 

(1 Question)

  • Q1. About my previous Company and what was my responsibility with example
Round 5 - Client Interview 

(1 Question)

  • Q1. How will I work in different field when I'm having experience in other field.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm yourself and attend with confidence that you can achieve it or atleast you can learn what you didn't know

Senior Representative Interview Questions Asked at Other Companies

asked in BNY
Q1. NAV cycle steps involved in day to day NAV calculation startinh w ... read more
Q2. What is key role of customer service
Q3. What is BIOS, what are the major components in a computer
Q4. What is difference between ios, Android and windows ?
asked in BNY
Q5. What are the types of Corp actions? Explain in Details What is di ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Background details and communication skills, reasons for leaving previous employment
Round 2 - Aptitude Test 

Versant test was conducted to check English communication, needed to score 5 out of 6

Round 3 - HR 

(1 Question)

  • Q1. Background details
Round 4 - Client Interview 

(1 Question)

  • Q1. Previous job role
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What were the general questions asked during the interview regarding your introduction and knowledge of stability testing, including any discussions about shifts
  • Q2. What are your salary expectations?
  • Ans. 

    My salary expectations are in line with industry standards and commensurate with my experience and qualifications.

    • Research industry standards for the position

    • Consider my experience and qualifications

    • Be open to negotiation based on benefits package

  • Answered by AI
Round 2 - Aptitude Test 

Write a paragraph on general knowledge, listening to the sound and then repeating it.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How flexible are you regarding shift work, considering that you will not be able to take leave for the next six months?
  • Ans. 

    I am very flexible regarding shift work and can commit to not taking leave for the next six months.

    • I have no issues with working different shifts, including nights and weekends

    • I understand the importance of being present and reliable in a role like this

    • I am committed to the job and willing to make sacrifices for the team

    • I have previous experience working long hours and irregular shifts

  • Answered by AI
  • Q2. Can you provide your self-introduction and describe your work experience, as well as the questions that were asked regarding the hiring process?
  • Ans. 

    I have over 10 years of experience in customer service and sales, with a proven track record of exceeding targets and providing excellent support.

    • Started my career in customer service at XYZ Company, where I consistently met and exceeded sales targets

    • Promoted to Senior Representative at ABC Company, where I led a team of customer service agents and implemented new strategies to improve customer satisfaction

    • Proficient i...

  • Answered by AI

Concentrix Corporation interview questions for designations

 Representative

 (4)

 Senior Technical Representative

 (1)

 Senior Operations Representative

 (10)

 Senior Sales Representative

 (1)

 Operations Representative

 (44)

 Technical Representative

 (2)

 Customer Representative

 (1)

 Senior Customer Service Representative

 (9)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, like hobbies, qualification and all.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Representative interview:
  • Learn about company
  • Knowledge Management
  • Computer
  • Technical Support
Interview preparation tips for other job seekers - Be confidence, never underestimate your self.

Get interview-ready with Top Concentrix Corporation Interview Questions

Senior Representative Interview Questions & Answers

user image Angel Augustin

posted on 27 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Amcat test, very basic

Round 3 - Aptitude Test 

Versant Test for English writing skills

Round 4 - One-on-one 

(1 Question)

  • Q1. Brief Intro, Work experience cross questioning, KPIs n all of last company, Questions on process they are hiring for.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. The first is hr round
  • Q2. Basic questions my self and other previous work
Round 3 - Assignment 

Basic concentrix page assignment

Round 4 - One-on-one 

(1 Question)

  • Q1. Where u work previously why u want to join concentrix how to manage traveling why u left ur previous job and about the salary decission
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

First round of interview will be AMCAT test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Last round will be operation.
  • Q2. Question is depend on the profile that you are applying.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm , try read about the JD before the oops round
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

Phrasal verbs and English related grammar

Round 3 - Group Discussion 

Given one topic and time frame has to type

Round 4 - Technical 

(2 Questions)

  • Q1. Previous company rules and regulations and working process
  • Ans. 

    Previous company had strict rules and regulations in place to ensure smooth working process.

    • Previous company had a detailed employee handbook outlining all rules and regulations.

    • Employees were required to follow a strict attendance policy and dress code.

    • There were specific protocols for requesting time off and submitting expense reports.

    • Regular performance evaluations were conducted to ensure employees were meeting exp...

  • Answered by AI
  • Q2. How will you handle highrated customer
  • Ans. 

    I will handle high-rated customers by providing exceptional service and addressing their concerns promptly.

    • Listen actively to understand their needs and concerns

    • Respond promptly and professionally to their inquiries

    • Offer personalized solutions and go the extra mile to exceed their expectations

    • Maintain a calm and empathetic demeanor, even in challenging situations

    • Follow up to ensure their satisfaction and address any fu...

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. About job profile salary and week off

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good to work in concentrix
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about yourslf
  • Q2. Technical questions and amact and vesrant
Round 3 - Amcat 

(3 Questions)

  • Q1. Amact interview questions
  • Q2. Amact refer to google for amcat
  • Q3. Amact tefer to google
  • Ans. 

    I'm sorry, but the question is not clear. Could you please rephrase it?

    • Answered by AI
    Round 4 - Versant 

    (5 Questions)

    • Q1. Then final operational round
    • Q2. Introduction and technical knowledge
    • Q3. Previous compnay questions i mean questions on experience
    • Q4. Typing test at the end and versant
    • Q5. Versant round and typing round

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Practice communication skills serach versant on net and amcat and technical qsns i was in hp process so knowledge about tecnical things

    Concentrix Corporation Interview FAQs

    How many rounds are there in Concentrix Corporation Senior Representative interview?
    Concentrix Corporation interview process usually has 3-4 rounds. The most common rounds in the Concentrix Corporation interview process are Aptitude Test, HR and One-on-one Round.
    How to prepare for Concentrix Corporation Senior Representative interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Excel, HR, HP Data Protector, HRIS and MS Office.
    What are the top questions asked in Concentrix Corporation Senior Representative interview?

    Some of the top questions asked at the Concentrix Corporation Senior Representative interview -

    1. What is difference between ios, Android and window...read more
    2. What is BIOS, what are the major components in a compu...read more
    3. How do you handle high rated cli...read more
    How long is the Concentrix Corporation Senior Representative interview process?

    The duration of Concentrix Corporation Senior Representative interview process can vary, but typically it takes about less than 2 weeks to complete.

    Tell us how to improve this page.

    Concentrix Corporation Senior Representative Interview Process

    based on 45 interviews

    4 Interview rounds

    • Resume Shortlist Round
    • Aptitude Test Round
    • One-on-one Round - 1
    • One-on-one Round - 2
    View more

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    Concentrix Corporation Senior Representative Salary
    based on 3.1k salaries
    ₹1.6 L/yr - ₹6.6 L/yr
    11% less than the average Senior Representative Salary in India
    View more details

    Concentrix Corporation Senior Representative Reviews and Ratings

    based on 536 reviews

    3.7/5

    Rating in categories

    3.3

    Skill development

    3.4

    Work-life balance

    3.2

    Salary

    4.0

    Job security

    3.5

    Company culture

    2.8

    Promotions

    3.2

    Work satisfaction

    Explore 536 Reviews and Ratings
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