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based on 24.9k Reviews

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Concentrix Corporation Customer Service Associate Interview Questions, Process, and Tips

Updated 12 Nov 2024

Top Concentrix Corporation Customer Service Associate Interview Questions and Answers

  • Q1. If the customer does not agree with your suggestion then what will you do ?
  • Q2. You have to write 200 words in 20 minutes.
  • Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today's world
View all 7 questions

37 Concentrix Corporation Customer Service Associate Interview Experiences

107 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Job Portal and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell about urself
  • Q2. Which sport u like
2

One-on-one Round (2 Questions)

  • Q1. Name and urself
  • Q2. Place and urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Education & Work experience.
2

VNA Round (1 Question)

  • Q1. Tell me about your School Playground

Get interview-ready with top interview questions

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

Assignment Round

Reading listening and speaking writinh

2

One-on-one Round (2 Questions)

  • Q1. Become an animal that you would like
  • Q2. Introduce yourself
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why should we hire you
  • Q2. What do you know about Finance

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep applying

Concentrix Corporation interview questions for designations

 Senior Customer Service Associate

 (3)

 Customer Service

 (2)

 Customer Service Associate (Csa)

 (4)

 Customer Associate

 (2)

 Customer Service Executive

 (66)

 Customer Service Representative

 (24)

 Customer Service Advisor

 (16)

 Customer Service Agent

 (2)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023.

2 Interview Rounds

1

Aptitude Test Round

Amcat test was conducted.Im which they were questions related to grammar, reasoning, pronunciation etc

2

Technical Round (5 Questions)

  • Q1. Whats your favourite holiday destination and why
  • Q2. Tell me about yourself
  • Q3. Why should we hire you
  • Q4. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today's world
  • Q5. What are your salary expectation
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Aptitude Test Round

Just asked to write on some topic

2

One-on-one Round (3 Questions)

  • Q1. Why this are applying for our company?
  • Q2. What do you know about BPO?
  • Q3. What are your future plans

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy, they just asked bsic questions

Customer Service Associate Interview Questions

user image Aditya Narayan

posted on 22 Apr 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. May I know why you want to join this company?
2

Mcat Round (1 Question)

  • Q1. Verbal Round 40 question

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company to start your Jurany.

Customer Service Associate Interview Questions

user image Bharti paswan

posted on 7 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. About yourself Location? Why do join this company
2

One-on-one Round (1 Question)

  • Q1. Why BPO? About yesterday
3

Technical Round (1 Question)

  • Q1. Last drawn salary? Comfortable with Night shift Check stability
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Bpo
  • Q3. Why we should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy questions , you may have crack it easily. Aptitude test was easy .

I applied via Referral and was interviewed in Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. Why are u interested to join our company
  • Q2. Why should we give u a job in this company
3

HR Round (1 Question)

  • Q1. Introduction of myself
4

Technical Round (1 Question)

  • Q1. What are u r strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and you are communication skill

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Associate interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Concentrix Corporation Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, Communication Skills, IT Enabled Services, ITES and International Banking.
What are the top questions asked in Concentrix Corporation Customer Service Associate interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Associate interview -

  1. If the customer does not agree with your suggestion then what will you d...read more
  2. You have to write 200 words in 20 minut...read more
  3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today...read more
How long is the Concentrix Corporation Customer Service Associate interview process?

The duration of Concentrix Corporation Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Concentrix Corporation Customer Service Associate

based on 10 interviews in last 1 year

2 Interview rounds

  • HR Round
  • One-on-one Round
View more

People are getting interviews through

based on 32 Concentrix Corporation interviews
Recruitment Consultant
Job Portal
Referral
WalkIn
Company Website
25%
19%
13%
9%
6%
28% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Concentrix Corporation Customer Service Associate Salary
based on 1.6k salaries
₹1.1 L/yr - ₹6.5 L/yr
16% more than the average Customer Service Associate Salary in India
View more details

Concentrix Corporation Customer Service Associate Reviews and Ratings

based on 491 reviews

3.9/5

Rating in categories

3.6

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

4.1

Job Security

3.9

Company culture

3.0

Promotions/Appraisal

3.5

Work Satisfaction

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