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Concentrix Corporation Customer Service Associate Reviews

Updated 6 Mar, 2025
Overall Rating
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3.9/5
based on 515 reviews

Rating distribution

Category Ratings

4.1

Job security

3.9

Company culture

3.6

Work-life balance

3.6

Skill development

3.5

Work satisfaction

3.4

Salary

3.0

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What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

62% employees reported

Rotational Shift

Rotational Shift

68% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

68% employees reported

Gender based rating

3.9
female

Rated by Women

153 reviews

3.8
male

Rated by Men

318 reviews

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Top Mentions in Concentrix Corporation Customer Service Associate Reviews
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515 reviews found

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Top Concentrix Corporation Customer Service Associate Interview Questions

Q1. If the customer does not agree with your suggestion then what will you do ?
Q2. You have to write 200 words in 20 minutes.

Get interview-ready with top interview questions

View all 7 questions
Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in to ... read more
Q4. What do you understand by customer servucw
Q5. What do you know about BPO?

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Read Concentrix Corporation Customer Service Associate Reviews based on locations

3.8
 Gurgaon / Gurugram

 (128)

4.5
 Kolkata

 (65)

3.7
 Pune

 (55)

4.0
 Bangalore / Bengaluru

 (36)

4.2
 Vadodara

 (31)

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People also ask about Concentrix Corporation's Customer Service Associates

Is Concentrix Corporation a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 515 employee reviews, it's clear that most customer service associates have an average experience working at Concentrix Corporation. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Associates well?
According to AmbitionBox reviews, Concentrix Corporation customer service associates rate their salary and benefits at 3.4 out of 5, based on 515 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service associates, click here .
How is the work culture at Concentrix Corporation for Customer Service Associates?
Work culture at Concentrix Corporation for customer service associates is rated 3.9 out of 5 by 515 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for customer service associates, click here .
How is the job security at Concentrix Corporation for Customer Service Associates?
Based on 515 reviews on AmbitionBox, Concentrix Corporation's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service associates, click here .
Is work from home available to Customer Service Associates at Concentrix Corporation?
According to AmbitionBox, 5% of Concentrix Corporation's customer service associates work from home permanently, 62% work from the office, and 33% follow a hybrid model, based on 39 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Concentrix Corporation Customer Service Associate Salary
based on 1.6k salaries
₹1.1 L/yr - ₹6.5 L/yr
16% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
30 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
5 total responses
healthInsurance
Health insurance
22 total responses
+5 more benefits
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