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Engaged Employer

Concentrix Corporation

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3.8

based on 26.5k Reviews

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Concentrix Corporation Customer Service Associate Reviews

Updated 6 Mar, 2025

Overall Rating

3.9/5

based on 515 reviews

Rating distribution

242 (47.0%)

138 (26.8%)

70 (13.6%)

21 (4.1%)

44 (8.5%)

Category Ratings

4.1

Job security

3.9

Company culture

3.6

Work-life balance

3.6

Skill development

3.5

Work satisfaction

3.4

Salary

3.0

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What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

62% employees reported

Rotational Shift

68% employees reported

Flexible timing

60% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

153 reviews

3.8

Rated by Men

318 reviews

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

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People also ask about Concentrix Corporation's Customer Service Associates

Is Concentrix Corporation a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 515 employee reviews, it's clear that most customer service associates have an average experience working at Concentrix Corporation. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.

Does Concentrix Corporation pay their Customer Service Associates well?

According to AmbitionBox reviews, Concentrix Corporation customer service associates rate their salary and benefits at 3.4 out of 5, based on 515 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service associates, click here .

How is the work culture at Concentrix Corporation for Customer Service Associates?

Work culture at Concentrix Corporation for customer service associates is rated 3.9 out of 5 by 515 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for customer service associates, click here .

How is the job security at Concentrix Corporation for Customer Service Associates?

Based on 515 reviews on AmbitionBox, Concentrix Corporation's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service associates, click here .

Is work from home available to Customer Service Associates at Concentrix Corporation?

According to AmbitionBox, 5% of Concentrix Corporation's customer service associates work from home permanently, 62% work from the office, and 33% follow a hybrid model, based on 39 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 515 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you....Read more