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3.8

based on 25.3k Reviews

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Concentrix Corporation Customer Service Associate Gurgaon / Gurugram Reviews

based on 120 reviews
Updated 15 Jan, 2025

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.8

Company culture

3.7

Skill development

3.5

Work Satisfaction

3.5

Work-Life balance

3.2

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Associate Gurgaon / Gurugram Reviews

120 reviews found

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Top Concentrix Corporation Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. If the customer does not agree with your suggestion then what will you do ?
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asked in Customer Service Associate interview
Q2. You have to write 200 words in 20 minutes.
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asked in Customer Service Associate interview
Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in to ... read more
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asked in Customer Service Associate interview
Q4. What do you understand by customer servucw
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asked in Customer Service Associate interview
Q5. What do you know about BPO?
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Service Associates

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 120 employee reviews, it's clear that most customer service associates have an average experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.2 out of 5, based on 120 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service associates is rated 3.8 out of 5 by 120 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Associates?
Based on 120 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer service associates, click here.

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Concentrix Corporation Customer Service Associate Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 120 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 77% of employees reported the working days at Concentrix Corporation as Rotational Shift. 57% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Gender Based Ratings for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram

based on 111 reviews
4.2
Rated by 24 Women

Rated 4.6 for Job Security and 4.1 for Skill Development

women
3.7
Rated by 87 Men

Rated 4.0 for Job Security and 3.8 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram

based on 120 reviews
Rotational Shift
77%
Monday to Friday
18%
Other
4%
Monday to Saturday
1%

Work Timings for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram

based on 120 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9pm - 5.30pm)
57%
5%
2%
36% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram

based on 120 reviews
Night shift
Day shift
54%
46%

Business Travel for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram

based on 120 reviews
No travel
72%
Within city
24%
Within country
4%
Concentrix Corporation Customer Service Associate Salaries in Gurgaon / Gurugram
based on 178 salaries
₹1.6 L/yr - ₹6.2 L/yr
20% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Service Associate Gurgaon / Gurugram
cab
Office cab/shuttle
8 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+4 more benefits
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