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Concentrix Corporation

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3.8

based on 26.6k Reviews

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Concentrix Corporation Customer Service Associate Noida Reviews

Updated 3 Feb, 2024

Overall Rating

4.3/5

based on 10 reviews

Rating distribution

4 (40.0%)

1 (10.0%)

0 (0%)

1 (10.0%)

Category Ratings

4.1

Company culture

4.1

Job security

4.1

Skill development

4.0

Work-life balance

3.9

Salary

3.9

Work satisfaction

3.8

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

33% employees reported

Flexible timing

75% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

3 reviews

4.0

Rated by Men

7 reviews

Concentrix Corporation is rated 4.3 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Concentrix Corporation is rated 4.3 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Customer Service Associate in Noida

Full Time

Non Voice Department

5.0

posted on 04 Jan 2024

Overall Rating

Excellent

Customer Service Associate in Noida

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Aug 2021

Likes

I like the support the company provides its employees, there is a lot of emphasis on training.

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Could be better incentives

Work Details

Good.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

Customer Service Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2021

Likes

Friendly environment and job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Great experience

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top Concentrix Corporation Customer Service Associate Interview Questions

asked in Customer Service Associate interview

Q1. If the customer does not agree with your suggestion then what will you do ?

View answers (2)

asked in Customer Service Associate interview

Q2. You have to write 200 words in 20 minutes.

View answer (1)

Get interview-ready with top interview questions

View all 7 questions

asked in Customer Service Associate interview

Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in to ... read more

View answer (1)

asked in Customer Service Associate interview

Q4. What do you understand by customer servucw

View answer (1)

asked in Customer Service Associate interview

Q5. What do you know about BPO?

View answers (2)

View All

Customer Service Associate in Noida

Full Time

Customer Care Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2021

Likes

The services they provide to their employees and their working environment.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No annual appraisals.

Work Details

It was awesome.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Noida

Customer care representative Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2019

Likes

Does not think for the employee. They says agents are the backbone but no benefits are for the employees.

Dislikes

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work timings: Strict Timings

Read Concentrix Corporation Reviews based on similar designations

4.6

Customer Care Executive

(70)

4.5

Customer Service Executive

(16)

4.7

Customer Service Representative

(11)

4.9

Customer Support Executive

(7)

5.0

Senior Customer Service Executive

(7)

Customer Service Associate in Noida

Associate Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2019

Likes

Incentive were very good, fun loving activities were there, average types crowd but very caring & supportive, well furnished floor, high level of politics were there to see & watch.

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Due to biased nature of seniors, no team understanding.

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Noida

Jio Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2019

Likes

I have all over good exp with cnx

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't want to but they did not give us any opportunity after the process ram down

Work Details

I was workings overthere as a csa in jio department my working experience was very good...I can say it was brilliant

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Like that games activity

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Service Associate in Noida

Engineering Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2019

Likes

working culture was too good

Skill development - Good
Company culture - Good

Dislikes

work life balancing was not good

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Noida

Customer service associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2021

Likes

Awesome experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Good

Return to all reviews

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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More about working at Concentrix Corporation

#4 Best Mega Company - 2021

HQ - Fremont, California, United States (USA)
BPO
50k-1 Lakh Employees (India)
Public
Non-Profit
Recruitment
Software Product

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Concentrix Corporation Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 33% of employees reported the working days at Concentrix Corporation as Rotational Shift. 75% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more