Concentrix Corporation Customer Service AssociateBangalore / Bengaluru Reviews
based on 35 reviews
Updated 11 Nov, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
3.9
Salary & Benefits
3.8
Work-Life balance
3.8
Skill development
3.6
Company culture
3.5
Job Security
3.5
Work Satisfaction
2.9
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Service Associate Bangalore / Bengaluru Reviews
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35 reviews found
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Popular
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Amazing culture. Team engagement and support. Professionalism is followed but also diplomatic with personal aspects with the employees. CNX has been memorable and will always be one of the best places I've ever worked.
Dislikes
Nothing significant enough to report a negative. Almost everything is better with CNX
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Environment and people
Dislikes
Two way cabs were not provided
Work Details
Work policy:
Only during an emergency
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2023
Likes
Good atmosphere
Dislikes
Career growth and the particular client i worked for
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jun 2018
Likes
Teammates, colleagues
Dislikes
Travel
Work Details
Good sometimes boring
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Mar 2018
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 May 2021
Likes
Worst company ever came across especially bangalore location. They will keep you in dark. They don't even have smooth communication within the organisation. I should hv listened to my friends who told me not to join Concentrix. The pay scale is less compared to the work load. They dont care for their female employees. Sorry to say but I dont find enough words to describe their work culture. Management is poor, all they care about the money. Please dont fall for their words like THEY CARE FOR THEIR EMPLOYEES once you are out you will have to run behind them for final settlement. They dont even bother to update you. Its you who will have to follow them back because you are the needy one here. One should rather open a tea stall but never join concentrix. And yeah if anyone is going to join please keep a back up plan because you can be asked to leave anytime after the training if you dont clear out assessment....Read More
Dislikes
The management and lack of communication
Work Details
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 14 Jul 2021
Likes
Good to start your carrier and improve comm skills
Dislikes
Salary is not good and promotion is very hard
Work Details
Work pressure
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2022
Likes
Good.....
Dislikes
Nothing
Work Details
Nothing much
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2021
Likes
Good company for fresher
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Contractual
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 15 Sep 2023
Likes
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Dislikes
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Customer Service Associate in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Apr 2021
Likes
The company was good to work Like good enviornment. Good cafeteria, and incentives were great
Dislikes
Management not helps when you needed. No offs when you're sick
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2019
Likes
Concentrix is best place work I have 3yers experienced in concentrix company everything is good work
Dislikes
Career growth
Work Details
Concentrix is best place work
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Free transportation
Customer Service Associate in
Bangalore / Bengaluru
banking sector Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2019
Likes
Working with the team, learning new things from the training session,
Dislikes
Simple things will not work out, and good thoughts were aperacaiated
People also ask about Concentrix Corporation, Bangalore / Bengaluru Customer Service Associates
Is Concentrix Corporation, Bangalore / Bengaluru a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 35 employee reviews, it's clear that most customer service associates have an average experience working at Concentrix Corporation, Bangalore / Bengaluru. Salary & Benefits holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Concentrix Corporation, Bangalore / Bengaluru pay their Customer Service Associates well?
According to AmbitionBox reviews, Concentrix Corporation, Bangalore / Bengaluru customer service associates rate their salary and benefits at 3.9 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Bangalore / Bengaluru's customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Bangalore / Bengaluru for customer service associates, click here.
How is the work culture at Concentrix Corporation, Bangalore / Bengaluru for Customer Service Associates?
Work culture at Concentrix Corporation, Bangalore / Bengaluru for customer service associates is rated 3.6 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation, Bangalore / Bengaluru for customer service associates, click here.
How is the job security at Concentrix Corporation, Bangalore / Bengaluru for Customer Service Associates?
Based on 35 reviews on AmbitionBox, Concentrix Corporation, Bangalore / Bengaluru's customer service associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation, Bangalore / Bengaluru for customer service associates, click here.
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