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Engaged Employer

Concentrix Corporation

Compare

3.8

based on 25.3k Reviews

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Concentrix Corporation Customer Service Associate Mumbai Reviews

based on 11 reviews

Updated 19 Oct, 2024

Overall Rating

2.5/5

How AmbitionBox ratings work?

Category Ratings

3.2

Salary & Benefits

2.5

Work-Life balance

2.4

Job Security

2.2

Work Satisfaction

2.2

Skill development

2.2

Promotions/Appraisal

2.1

Company culture

Top Mentions in Concentrix Corporation Customer Service Associate Mumbai Reviews

11 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 19 Oct 2024

Likes

Salary cycle

Dislikes

Job security not there

Customer Service Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Aug 2024

Likes

Salary is credited on time but with all the deductions. There is no night allowance , target achievement bonus , overtime pay allowance given to employees. Only "IR" is raised and employees are a target and have to face huge salary loss . What basic pay and salary which is mentioned in the appointment is far low than what employees receive as in hand salary

Dislikes

TEAM LEADER : MS ARCHANA BUHALIKAR . She never books transport for the employees, after the life of some employees and team mates whom she dislikes. Never supports or helps the teammate whom she dislikes and ensures that those team mates dont perform on the process and they are thrown out of the organisation. Employees are so harassed with her that they have to call for POLICE SECURITY for basic things at work to get their work done. She never gives or approves leaves to anyone and does not know how to handle and manage the team. She only brings her big fat body dumps on the chair and sleeps entire night on the floor. She has time to smoke but no time to book transport and ensure safety for the employees. Such pathetic team leaders should be held before Magistrate court and surely should be sent behind bars....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Jun 2023

Likes

Nothing

Dislikes

My boss Sajida Sau Ahmed one of the worst ever she is the most pathetic and biased team leader

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Jul 2023

Likes

Excellent Company And Good Atmosphere

Dislikes

Nothing is to dislike.

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 07 Feb 2023

Likes

Shift timings

Dislikes

Company policy

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

Csr Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 13 Oct 2019

Likes

Nothing

Dislikes

Innovation

Work Details

Concentrix at the big company

Work days: Rotational Shift

Customer Service Associate in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 Oct 2023

Likes

Everything was smooth and flexible.

Dislikes

Nothing.. Only salary was too low for an international process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2019

Likes

Work Environment

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Service Associate in Mumbai

Telecom Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 16 Feb 2020

Likes

Cafeteria

Dislikes

Management Team on floor

Work Details

Telecom

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Service plus Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Mar 2018

Likes

Learning work environment

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Mumbai

Godrej Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Sep 2018

Likes

Freedom and friendly environment

Dislikes

Nothing to say

Work Details

Calling

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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Concentrix Corporation Customer Service Associate Reviews by Locations

Concentrix Corporation Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

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Concentrix Corporation Customer Service Associate Mumbai Reviews

Working Days for Concentrix Corporation Customer Service Associate Mumbai

based on 11 reviews

Rotational Shift

67%

Monday to Saturday

33%

Work Timings for Concentrix Corporation Customer Service Associate Mumbai

based on 11 reviews

Flexible timing

Strict (9am - 6pm)

Strict (6.30pm - 3am)

33%

27%

13%

27% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Associate Mumbai

based on 11 reviews

Day shift

Night shift

60%

40%

Business Travel for Concentrix Corporation Customer Service Associate Mumbai

based on 11 reviews

No travel

83%

Within city

17%

Concentrix Corporation Customer Service Associate Salaries in Mumbai

based on 72 salaries

₹1.4 L/yr - ₹6 L/yr

22% more than the average Customer Service Associate Salary in India

View more details

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Concentrix Corporation Customer Service Associate Mumbai Reviews

11 reviews found

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Concentrix Corporation Customer Service Associate Reviews by Locations

Concentrix Corporation Mumbai Reviews by Designations

Working Days for Concentrix Corporation Customer Service Associate Mumbai

Work Timings for Concentrix Corporation Customer Service Associate Mumbai

Shift Timings for Concentrix Corporation Customer Service Associate Mumbai

Business Travel for Concentrix Corporation Customer Service Associate Mumbai

Calculate your in-hand salary