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Engaged Employer

Concentrix Corporation

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3.8

based on 26.5k Reviews

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Concentrix Corporation Customer Service Associate Mumbai Reviews

Updated 19 Oct, 2024

Overall Rating

2.5/5

based on 11 reviews

Rating distribution

5 (45.5%)

2 (18.2%)

1 (9.1%)

2 (18.2%)

Category Ratings

3.2

Salary

2.5

Work-life balance

2.4

Job security

2.2

Skill development

2.2

Promotions

2.2

Work satisfaction

2.1

Company culture

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

33% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

2.8

Rated by Men

7 reviews

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Top Mentions in Concentrix Corporation Customer Service Associate Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 19 Oct 2024

Likes

Salary cycle

Salary - Good

Dislikes

Job security not there

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Customer Service Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Aug 2024

Likes

Salary is credited on time but with all the deductions. There is no night allowance , target achievement bonus , overtime pay allowance given to employees. Only "IR" is raised and employees are a target and have to face huge salary loss . What basic pay and salary which is mentioned in the appointment is far low than what employees receive as in hand salary

Dislikes

TEAM LEADER : MS ARCHANA BUHALIKAR . She never books transport for the employees, after the life of some employees and team mates whom she dislikes. Never supports or helps the teammate whom she dislikes and ensures that those team mates dont perform on the process and they are thrown out of the organisation. Employees are so harassed with her that they have to call for POLICE SECURITY for basic things at work to get their work done. She never gives or approves leaves to anyone and does not know how to handle and manage the team. She only brings her big fat body dumps on the chair and sleeps entire night on the floor. She has time to smoke but no time to book transport and ensure safety for the employees. Such pathetic team leaders should be held before Magistrate court and surely should be sent behind bars....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2023

Likes

Nothing

Dislikes

My boss Sajida Sau Ahmed one of the worst ever she is the most pathetic and biased team leader

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2023

Likes

Excellent Company And Good Atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is to dislike.

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2023

Likes

Shift timings

Salary - Excellent
Work-life balance - Good

Dislikes

Company policy

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

Csr Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Oct 2019

Likes

Nothing

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Innovation

Work Details

Concentrix at the big company

Work days: Rotational Shift

Customer Service Associate in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2023

Likes

Everything was smooth and flexible.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.. Only salary was too low for an international process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2019

Likes

Work Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Service Associate in Mumbai

Telecom Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Feb 2020

Likes

Cafeteria

Dislikes

Management Team on floor

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Telecom

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Service plus Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2018

Likes

Learning work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Mumbai

Godrej Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2018

Likes

Freedom and friendly environment

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say

Work Details

Calling

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more