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3.8

based on 25.3k Reviews

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Concentrix Corporation Customer Support Executive Reviews

based on 433 reviews
Updated 4 Jan, 2025

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.9

Company culture

3.7

Skill development

3.7

Work-Life balance

3.7

Work Satisfaction

3.4

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Support Executive Reviews

433 reviews found

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Top Concentrix Corporation Customer Support Executive Interview Questions

asked in Customer Support Executive interview
Q1. How good are you in convincing a customer?
View answer (1)
asked in Customer Support Executive interview
Q2. Tell something about customer service.
View answer (1)

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asked in Customer Support Executive interview
Q3. Are you good in multi tasking?
View answers (2)
asked in Customer Support Executive interview
Q4. Make a sale of the pen and something else
View answer (1)
asked in Customer Support Executive interview
Q5. Would you able for rotational shift ?
View answer (1)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Concentrix Corporation's Customer Support Executives

Is Concentrix Corporation a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 433 employee reviews, it's clear that most customer support executives have a positive experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Support Executives well?
According to AmbitionBox reviews, Concentrix Corporation customer support executives rate their salary and benefits at 3.4 out of 5, based on 433 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer support executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer support executives, click here.
How is the work culture at Concentrix Corporation for Customer Support Executives?
Work culture at Concentrix Corporation for customer support executives is rated 3.9 out of 5 by 433 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer support executives, click here.
How is the job security at Concentrix Corporation for Customer Support Executives?
Based on 433 reviews on AmbitionBox, Concentrix Corporation's customer support executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer support executives, click here.
Is work from home available to Customer Support Executives at Concentrix Corporation?
According to AmbitionBox, 4% of Concentrix Corporation's customer support executives work from home permanently, 87% work from the office, and 9% follow a hybrid model, based on 44 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer support executives, click here.

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Concentrix Corporation Customer Support Executive Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 433 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 66% of employees reported the working days at Concentrix Corporation as Rotational Shift. 65% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Work Policy for Concentrix Corporation Customer Support Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 44 reviews in last 6 months

Work from office

Work from office

87%
Hybrid

Hybrid

9%

Other hybrid work policies

7%

3 days/week from office

2%

Permanent work from home

Permanent work from home

4%

Gender Based Ratings for Concentrix Corporation Customer Support Executive

based on 415 reviews
4.1
Rated by 151 Women

Rated 4.2 for Job Security and 4.1 for Company Culture

women
4.0
Rated by 264 Men

Rated 4.1 for Job Security and 3.8 for Company Culture

men

Working Days for Concentrix Corporation Customer Support Executive

based on 434 reviews
Rotational Shift
66%
Monday to Friday
15%
Monday to Saturday
14%
Other
4%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Support Executive

based on 434 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
65%
4%
3%
28% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Support Executive

based on 434 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Customer Support Executive

based on 434 reviews
No travel
69%
Within city
25%
International travel
3%
Within country
3%
Employee Benefits for Concentrix Corporation Customer Support Executive
cab
Office cab/shuttle
24 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
12 total responses
+5 more benefits
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