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3.8

based on 26.2k Reviews

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Concentrix Corporation Customer Support Executive Gurgaon / Gurugram Reviews

Updated 15 Feb, 2025
Overall Rating
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4.0/5
based on 108 reviews

Rating distribution

Category Ratings

4.2

Job security

3.7

Company culture

3.7

Work-life balance

3.6

Skill development

3.6

Work satisfaction

3.4

Salary

3.2

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

82% employees reported

Rotational Shift

Rotational Shift

76% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

80% employees reported

View more detailed insights

Gender based rating

4.2
female

Rated by Women

26 reviews

3.9
male

Rated by Men

74 reviews

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Top Mentions in Concentrix Corporation Customer Support Executive Gurgaon / Gurugram Reviews

108 reviews found

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Top Concentrix Corporation Customer Support Executive Interview Questions

asked in Customer Support Executive interview
Q1. How good are you in convincing a customer?
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asked in Customer Support Executive interview
Q2. How would you handle a frustrated customer who is expressing anger?
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asked in Customer Support Executive interview
Q3. What is your understanding of Business Process Outsourcing (BPO) and custom ... read more
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asked in Customer Support Executive interview
Q4. Tell something about customer service.
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asked in Customer Support Executive interview
Q5. Are you good in multi tasking?
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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Concentrix Corporation
golden leaf award

#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Support Executives

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 108 employee reviews, it's clear that most customer support executives have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Support Executives well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer support executives rate their salary and benefits at 3.4 out of 5, based on 108 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer support executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer support executives, click here .
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Support Executives?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer support executives is rated 3.7 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer support executives, click here .
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Support Executives?
Based on 108 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer support executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer support executives, click here .
Is work from home available to Customer Support Executives at Concentrix Corporation, Gurgaon / Gurugram?
According to 11 AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram does not currently offer any work-from-home options to customer support executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Concentrix Corporation Customer Support Executive Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 108 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 76% of employees reported the working days at Concentrix Corporation as Rotational Shift. 70% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more
Concentrix Corporation Customer Support Executive Salaries in Gurgaon / Gurugram
based on 234 salaries
₹1 L/yr - ₹6 L/yr
11% more than the average Customer Support Executive Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Support Executive Gurgaon / Gurugram
cab
Office cab/shuttle
9 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
3 total responses
meal
Cafeteria
8 total responses
+2 more benefits
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