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Concentrix Corporation

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3.7

based on 27.3k Reviews

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Concentrix Corporation Customer Service Associate Interview Questions, Process, and Tips

Updated 12 Nov 2024

Top Concentrix Corporation Customer Service Associate Interview Questions and Answers

Q1. If the customer does not agree with your suggestion then what will you do ?

View answers (2)
Q2. You have to write 200 words in 20 minutes.

View answer (1)
Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today's world

View answer (1)

View all 7 questions

Concentrix Corporation Customer Service Associate Interview Experiences

37 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 11 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Salary expectations

Add your answer

Q2. As per my experience and knowledge I have to earn more then current package.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

Customer Service Associate Interview Questions & Answers

posted on 27 Jun 2021

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What are your strengths and weaknesses

Add your answer

Q2. Describe yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 29 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be fluent and confident. Specially they asked the question related to the tenses. So listen their questions carefully and answers according to the tense which they asked.

What people are saying about Concentrix Corporation

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a client success business consultant

Looking for a Job in Consulting Plz help

Hi Everyone, I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects. I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral. Please feel free to comment or DM if you can help. Thanks in advance! #ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma

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Customer Service Associate Interview Questions & Answers

Anonymous

posted on 17 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. About my experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 20 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Information about company, company owner, writing business emails, telephonic interview, the way we should greet customers, having patience and confidence

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly.. Even if you don't know any answer still don't keep quiet... Just tell something you know also confidence is an important matter

Get interview-ready with Top Concentrix Corporation Interview Questions

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. How do you find yourself fit for this Job role ?

Add your answer

Q2. What are your salary expectations ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 25 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Regarding work experience and family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To join concentrix first you have to clear Amcat test which is an aptitude based multiple choice questions test then according to voice or non voice profile you need to clear the versant round and lastly one final round of client or Manager round.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Associate interview?

Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Concentrix Corporation Customer Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, Communication Skills, IT Enabled Services, ITES and International Banking.

What are the top questions asked in Concentrix Corporation Customer Service Associate interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Associate interview -

If the customer does not agree with your suggestion then what will you d...read more
You have to write 200 words in 20 minut...read more
Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today...read more

How long is the Concentrix Corporation Customer Service Associate interview process?

The duration of Concentrix Corporation Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Interviews By Designations

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Concentrix Corporation Customer Service Associate Interview Process

based on 33 interviews

5 Interview rounds

HR Round
Aptitude Test Round
One-on-one Round
Personal Interview1 Round - 1
Personal Interview1 Round - 2

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Concentrix Corporation Customer Service Associate Salary

based on 1.6k salaries

₹1.2 L/yr - ₹7 L/yr

17% more than the average Customer Service Associate Salary in India

View more details

Concentrix Corporation Salaries in India

Customer Service Executive 3.8k salaries	₹1 L/yr - ₹7.8 L/yr
Advisor 3.5k salaries	₹0.9 L/yr - ₹6 L/yr
Assistant Manager 3.3k salaries	₹2.9 L/yr - ₹10.2 L/yr
Content Moderator 3.1k salaries	₹1.7 L/yr - ₹5 L/yr
Senior Representative 3k salaries	₹1.6 L/yr - ₹6.7 L/yr