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Sykes Business Services Of India Interview Questions, Process, and Tips

Updated 22 Jul 2024

Top Sykes Business Services Of India Interview Questions and Answers

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51 interviews found

Voice Process Executive Interview Questions & Answers

user image Ragireddy Priyanka

posted on 8 Jan 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 16 interview rounds.

Round 1 - Group Discussion 

A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

Round 2 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

Round 3 - Assignment 

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Round 4 - Coding Test 

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

Round 5 - Case Study 

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Round 6 - HR 

(5 Questions)

  • Q1. Why are you interested in this job ?
  • Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
  • Answered by Ragireddy Priyanka
  • Q2. What are your strength?
  • Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
  • Answered by Ragireddy Priyanka
  • Q3. Why did you leave your last Job?
  • Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Answered by Ragireddy Priyanka
  • Q4. Would you like to work overtime Or odd hours?
  • Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
  • Answered by Ragireddy Priyanka
  • Q5. Tell me about a time when you were Not satisfied with your performance?
Round 7 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 8 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

Round 9 - Group Discussion 

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Round 10 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

Round 11 - Assignment 

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

Round 12 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 13 - Coding Test 

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

Round 14 - Assignment 

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

Round 15 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 16 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify your passion and strengths -knowing what you're passionate about and what you excel in will help you narrow down your job search and find a role that aliens with your interests and skills.

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

CaseStudy is a most important

Round 3 - Technical 

(4 Questions)

  • Q1. Define a technical ?
  • Ans. 

    A technical is a term used to describe a specific aspect or component of a technology or system.

    • A technical refers to a detailed and specialized knowledge or skill in a particular field.

    • It can also refer to a specific tool, software, or hardware used in a technology or system.

    • Examples of technicals include programming languages, computer networks, algorithms, and database management systems.

  • Answered by AI
  • Q2. What are the skills from human ?
  • Ans. 

    Skills from humans include communication, problem-solving, creativity, adaptability, and critical thinking.

    • Communication: the ability to effectively convey and understand information.

    • Problem-solving: the capacity to identify and solve problems.

    • Creativity: the skill to think outside the box and generate innovative ideas.

    • Adaptability: the ability to adjust and thrive in different situations.

    • Critical thinking: the skill t...

  • Answered by AI
  • Q3. Define the identity ?
  • Ans. 

    Identity is the unique set of characteristics, qualities, and beliefs that define an individual or a group.

    • Identity is formed by a combination of personal traits, experiences, and cultural influences.

    • It includes aspects such as gender, ethnicity, nationality, religion, and social roles.

    • Identity can be fluid and evolve over time.

    • Examples of identity include being a parent, belonging to a specific community, or identifyi

  • Answered by AI
  • Q4. What are the supply from work ?
  • Ans. 

    Supply from work refers to the resources or materials provided by an employer for employees to perform their job duties.

    • Supply from work includes tools, equipment, and materials necessary for the job.

    • Examples of supply from work may include computers, software, uniforms, safety gear, and office supplies.

    • These supplies are typically provided by the employer to ensure employees have what they need to perform their tasks ...

  • Answered by AI
Round 4 - Technical 

(6 Questions)

  • Q1. How was the work in emergency situations ?
  • Ans. The situations will be handle in the working process and cool mind to work
  • Answered Anonymously
  • Q2. How many kinds of people in work process?
  • Ans. 

    There are various kinds of people in the work process, each with their own roles and responsibilities.

    • Managers who oversee the work and make decisions

    • Employees who perform the tasks and contribute to the work

    • Supervisors who provide guidance and support to the employees

    • Colleagues who collaborate and work together on projects

    • Customers or clients who receive the end product or service

    • Stakeholders who have an interest or i

  • Answered by AI
  • Q3. How many days in work from month ?
  • Ans. 

    The number of workdays in a month varies depending on the country and company policies.

    • The number of workdays in a month can range from 20 to 23 on average.

    • It is important to consider weekends, public holidays, and company-specific policies.

    • For example, in the United States, a typical month may have around 22 workdays.

    • However, in some countries, it can be as low as 20 or as high as 23 workdays.

  • Answered by AI
  • Q4. What are the skills in human
  • Ans. 

    Skills in humans include cognitive abilities, physical capabilities, social skills, and emotional intelligence.

    • Cognitive skills: problem-solving, critical thinking, memory

    • Physical skills: coordination, dexterity, strength

    • Social skills: communication, empathy, teamwork

    • Emotional intelligence: self-awareness, self-regulation, empathy

  • Answered by AI
  • Q5. Hom many days work in week
  • Ans. 

    The number of working days in a week varies depending on the country and industry.

    • In most countries, the standard workweek consists of 5 days.

    • Some countries have a 6-day workweek, with Saturday being a half-day or full-day off.

    • Certain industries, such as healthcare, may have different work schedules, including shift work.

    • In some cases, employees may have flexible work arrangements, allowing them to work fewer or more d

  • Answered by AI
  • Q6. In emergency leaves from month
  • Ans. The emergency leaves as 2 days
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job will done correctly and properly and they all members to work properly to the business will increase

Typing English Interview Questions asked at other Companies

Q1. What are the supply from work ?
View answer (5)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
  • Answered Anonymously
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Self introduction
  • Q2. Customer services
  • Q3. Salary expectation
  • Q4. Self introducing
  • Q5. Tak about any Memorable day in our life
  • Q6. What is the Custumer care
  • Ans. 

    Customer care is the assistance and support provided by a company to its customers before, during, and after a purchase.

    • Customer care involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

    • It focuses on building positive relationships with customers to enhance satisfaction and loyalty.

    • Examples include answering phone calls, responding to emails, and offering technic...

  • Answered by AI

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Sykes Business Services Of India interview questions for popular designations

 Customer Service Executive

 (7)

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Voice Process Executive

 (4)

 Chat Process

 (3)

 BPO Executive

 (2)

 Clerk Typist

 (2)

 Customer Support Executive

 (2)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction and JAM
  • Q2. Depends on individual
Round 3 - Case Study 

Basic case studies of process to test skills

Round 4 - HR 

(1 Question)

  • Q1. Focused on individual speaking and hobbies, future goals etx

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to worry just focus on your speaking and analytical skills

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Get interview-ready with Top Sykes Business Services Of India Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Jam and work experience
  • Ans. Be simple and honest without any grammatical mistakes while speaking
  • Answered Anonymously
  • Q2. Personalized questions on behaviour
  • Q3. Situation differs depends on highrated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - HIf you are fresher,you can work for one year easily

Chat Support Associate Interview Questions asked at other Companies

Q1. Types of loans, diff db and credit card
View answer (1)

Jobs at Sykes Business Services Of India

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u want to joint the firm ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Talk about yourself

Collection Officer Interview Questions asked at other Companies

Q1. Petrol expense not provide the co category.why
View answer (9)

BPO Executive Interview Questions & Answers

user image hajira sultana

posted on 28 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Speak on a random topic for a minute
  • Ans. 

    The benefits of meditation

    • Meditation can reduce stress and anxiety

    • It can improve focus and concentration

    • Meditation can increase self-awareness and promote emotional health

    • It may also lower blood pressure and improve sleep

    • Examples of meditation techniques include mindfulness, transcendental, and loving-kindness

  • Answered by AI
  • Q3. Tell me about you family background
Round 2 - Assignment 

It was totally done on phone
they will ask 3-4 general questions and you just need to type your answer and then send

Round 3 - paragraph writing 

(1 Question)

  • Q1. Asked me to write about education system in india
Round 4 - HR 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Tell me about your hobbies
  • Q3. Question related to your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and put a good smile on your face and be honest and polite
listen the question properly and then answer accordingly

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the different dpos? What is Bpo? Name same different department of bpo
  • Ans. 

    Bpo stands for Business Process Outsourcing. Different departments of Bpo include customer service, technical support, sales, and back-office operations.

    • Bpo refers to the outsourcing of non-primary business activities to a third-party provider.

    • Different departments of Bpo include customer service, technical support, sales, and back-office operations.

    • Customer service department deals with customer queries and complaints...

  • Answered by AI
  • Q2. What is the different dpos
  • Ans. 

    DPOS stands for Delegated Proof of Stake. It is a consensus algorithm used in blockchain technology.

    • DPOS is a consensus algorithm used in blockchain technology.

    • It involves a group of delegates who are elected by the community to validate transactions and create new blocks.

    • Delegates are responsible for maintaining the network and are rewarded for their work.

    • DPOS is considered to be more efficient and faster than other c...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sykes Business Services Of India Bpo Sales Executive interview:
  • City are village different
Interview preparation tips for other job seekers - Bpo non-voice and only chat process
What is the role

Bpo Sales Executive Interview Questions asked at other Companies

Q1. What are the different dpos? What is Bpo? Name same different department of bpo
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Previous work experience
  • Q3. Salry expectations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Yourself and previous work experience
  • Q2. Will check communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India interview?
Sykes Business Services Of India interview process usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Sykes Business Services Of India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Customer Service, bpo, Communication Skills, international bpo and voice process.
What are the top questions asked in Sykes Business Services Of India interview?

Some of the top questions asked at the Sykes Business Services Of India interview -

  1. You got a situation where you have to take the right decision but it would have...read more
  2. What are the supply from wor...read more
  3. Is money success for you? Expl...read more
How long is the Sykes Business Services Of India interview process?

The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sykes Business Services Of India Interview Process

based on 10 interviews

Interview experience

3.5
  
Good
View more

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Sykes Business Services Of India Reviews and Ratings

based on 699 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.1

Salary

3.3

Job security

3.2

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 699 Reviews and Ratings
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Mumbai

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1-6 Yrs

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