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based on 698 Reviews

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Sykes Business Services Of India Interview Questions, Process, and Tips

Updated 22 Jul 2024

Top Sykes Business Services Of India Interview Questions and Answers

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Sykes Business Services Of India Interview Experiences

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51 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 20 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. How do you make a change
    • Add your answer
  • Q2. How is that you make the different
    • Add your answer
  • Q3. What's the different
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Quick response

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Associate/Senior Associate -(Nontechnical) Interview Questions & Answers

user image Anonymous

posted on 12 May 2021

Interview Questionnaire 

1 Question

  • Q1. Previous experience, how to handle customers
    • Add your answer

Associate/Senior Associate -(Nontechnical) Interview Questions asked at other Companies

Q1. Tell about procure to pay process from MSDAX point of view
View answer (6)
Sykes Business Services Of India Interview Questions and Answers for Freshers
illustration image

Customer Service Executive Interview Questions & Answers

user image Muddam Sai Kumar

posted on 8 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just basic screening questions
    • Add your answer
Round 2 - Voice and accent 

(1 Question)

  • Q1. They will focus more on your the way you are pronouncing words and fillers in between of speech, dont fumble.
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Will check for stability of how long you are going to stay.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fumble while giving interviews you can do it just have confidence in yourself.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Team Manager Interview Questions & Answers

user image Anonymous

posted on 17 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. People management
    • Add your answer
  • Q2. Conflict management
    • Add your answer
  • Q3. Shrinkage
    • Add your answer
  • Q4. SL
    • Add your answer
  • Q5. Bottom quartile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you are saying.

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)

Sykes Business Services Of India interview questions for popular designations

 Customer Service Executive

 (7)

 Voice Process Executive

 (4)

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Chat Process

 (3)

 Non Voice Customer Care Executive

 (2)

 Customer Support Executive

 (2)

 BPO Executive

 (2)

Customer Support Interview Questions & Answers

user image Anonymous

posted on 3 Jun 2020

I applied via Shine and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About my profile,and in second round some questions like last angry day, how good u r in decision making etc.
    • Add your answer
  • Q2. About previous work experience
    • Add your answer
  • Q3. Previous company roles and responsibilities
  • Ans. 

    I have experience in customer support roles with responsibilities including resolving customer issues, providing product information, and ensuring customer satisfaction.

    • Resolving customer inquiries and issues in a timely and professional manner

    • Providing product information and troubleshooting assistance

    • Ensuring customer satisfaction through effective communication and problem-solving

    • Handling customer complaints and esc...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Realy pathetic..I cleared and 2 round and they said I will receive call for 3rd round but I haven't received i don't know why.
I wait for long time and i called back the recuiter but they haven't even answered my call.why they said I clearded 2nd round and why they did like this I don't know.But this is realy pathetic.

Customer Support Interview Questions asked at other Companies

Q1. What? Jobs Rules And How Customer Support
View answer (30)

Get interview-ready with Top Sykes Business Services Of India Interview Questions

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2020

I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself in hindi!
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good ✌

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Sykes Business Services Of India

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Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 22 Mar 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • View 6 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing experience

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Incomplete interview process,even i completed my 1st round.and also got cleared in written test .they communicated ops round will be final round till day i haven't received call for it its been a month now
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its been 1 month i have cleared 2 rounds of interview till now i havent received call for ops round worst experience ever. even though i'm following with hr also all my frnds who gave interview with me got cleared and also started working

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Collection Associate Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Previous company experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be candid and honest, interviewers are fair and the company is ok as a fresher

Collection Associate Interview Questions asked at other Companies

Q1. How to collect emi and customer feedback from market and vehicle running zone
View answer (2)

Chat Process Interview Questions & Answers

user image Anonymous

posted on 2 Jan 2020

I applied via Naukri.com and was interviewed in Dec 2019. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions related to experience,
    • Add your answer
  • Q2. Tell me a tough situation, and how did u handled it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The worst interview process, I have waited for 9 hours , cleared all the interview rounds but at the end got rejected just cz of the transport, the provide transport around around radius of 30 kms, even i said to them i can come by self but still they dint considered, waste of time

Chat Process Interview Questions asked at other Companies

Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
View answer (10)

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India interview?
Sykes Business Services Of India interview process usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Sykes Business Services Of India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Customer Service, bpo, Communication Skills, international bpo and voice process.
What are the top questions asked in Sykes Business Services Of India interview?

Some of the top questions asked at the Sykes Business Services Of India interview -

  1. You got a situation where you have to take the right decision but it would have...read more
  2. What are the supply from wor...read more
  3. Is money success for you? Expl...read more
How long is the Sykes Business Services Of India interview process?

The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sykes Business Services Of India Interviews By Designations

Interview Questions for Popular Designations

Sykes Business Services Of India Interview Process

based on 11 interviews

Interview experience

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Sykes Business Services Of India Reviews and Ratings

based on 698 reviews

3.4/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.1

Salary

3.3

Job security

3.2

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 698 Reviews and Ratings
Jobs at Sykes Business Services Of India
Customer Service Representative

Mumbai

0-2 Yrs

Not Disclosed

Customer Service Representative

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

Transport Lead

Kolkata,

Mumbai

+5

2-7 Yrs

Not Disclosed

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