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5 Sykes Business Services Of India Jobs

International Technical Support Voice Process

0-4 years

Gurgaon / Gurugram

1 vacancy

International Technical Support Voice Process

Sykes Business Services Of India

posted 4mon ago

Job Role Insights

Flexible timing

Job Description

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for International Technical Support Voice Process to join our dynamic team and embark on a rewarding career journey.
Job Summary
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.
Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile:

1. International Voice (Technical Support)
  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Support roles with real interview advice

Top Sykes Business Services Of India Technical Support Interview Questions

Q1. You got a situation where you have to take the right decision but it would have affected your friendship?
Q2. What are the supply from work ?
Q3. Define a technical ?
View all 14 questions

What people at Sykes Business Services Of India are saying

Technical Support salary at Sykes Business Services Of India

reported by 4 employees
₹1.9 L/yr - ₹4.5 L/yr
18% less than the average Technical Support Salary in India
View more details

What Sykes Business Services Of India employees are saying about work life

based on 699 employees
62%
53%
53%
57%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sykes Business Services Of India Benefits

Submitted by Company
Free Food
Team Outings
Work From Home
Cafeteria
Child care
Soft Skill Training +3 more
Submitted by Employees
Work From Home
Free Transport
Job Training
Cafeteria
Free Food
Soft Skill Training +6 more
View more benefits

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