Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 692 Reviews

filter salaries All Filters

5 Sykes Business Services Of India Jobs

Customer Service Representative

0-2 years

₹ 2.5 - 3.6L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Customer Service Representative

Sykes Business Services Of India

posted 10d ago

Job Description

About Us
Foundever India Pvt Ltd
Foundever is;
* World s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Job Summary
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.
Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile:

1. International Voice (Technical Support)
  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop.
  • Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
Note: Any candidate applying for this position should be okay to work from the office.
The selected candidates should be able to join ASAP and have all documents handy for background verification.
You can refer your friends too!!!
Education
High school diploma or equivalent
Experience Target
  • Call Center experience a plus

.

Employment Type: Full Time, Permanent

Read full job description

Sykes Business Services Of India Interview Questions & Tips

Prepare for Sykes Business Services Of India Customer Service Representative roles with real interview advice

People are getting interviews at Sykes Business Services Of India through

Job Portal
Company Website
Walkin
Referral
61%
12%
12%
10%
5% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Sykes Business Services Of India are saying

3.7
 Rating based on 65 Customer Service Representative reviews

Likes

This is was my 1st company but my experience was awesome!!

Dislikes

N/A

Read 65 reviews

Customer Service Representative salary at Sykes Business Services Of India

reported by 329 employees
₹1.2 L/yr - ₹4 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What Sykes Business Services Of India employees are saying about work life

based on 692 employees
62%
53%
53%
57%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sykes Business Services Of India Benefits

Submitted by Company
Free Food
Team Outings
Work From Home
Cafeteria
Child care
Soft Skill Training +3 more
Submitted by Employees
Work From Home
Free Transport
Job Training
Cafeteria
Free Food
Soft Skill Training +6 more
View more benefits

Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.6
Compare

Infosys

3.7
Compare

Capgemini

3.8
Compare

Accenture

3.9
Compare

iEnergizer

4.7
Compare

WNS

3.4
Compare

Infosys BPM

3.7
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.8
Compare

Firstsource Solutions

3.7
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Foundever

3.6
Compare

Similar Jobs for you

Customer Service Representative at SYKES BUSINESS SERVICES OF INDIA PVT LTD

Mumbai

0-2 Yrs

₹ 3-3 LPA

Customer Service Representative at Leading food aggregator

Hyderabad / Secunderabad

0-3 Yrs

₹ 3.5-4 LPA

Customer Service Representative at MattsenKumar Services Pvt. Ltd

Gurgaon / Gurugram

1-2 Yrs

₹ 3-4 LPA

Customer Service Representative at Kelconix Global Services

Mumbai

1-6 Yrs

₹ 3-8 LPA

Customer Service Representative at Policybazaar

Gurgaon / Gurugram

0-5 Yrs

₹ 2.5-4.25 LPA

Customer Service Representative at Jio

Kolkata, New Delhi + 1

0-5 Yrs

₹ 0.7-3 LPA

Customer Service Representative at Taskus

Mohali

1-6 Yrs

₹ 3-4.5 LPA

Customer Service Executive at Hexaware Technologies

Thane, Navi Mumbai + 1

0-5 Yrs

₹ 1-2.5 LPA

Customer Service Analyst at Iris Kpo Resourcing

Chennai

1-5 Yrs

₹ 3-5 LPA

Customer Service Executive at Teleperformance (TP)

Noida, Gurgaon / Gurugram + 1

0-5 Yrs

₹ 2.5-4 LPA

Sykes Business Services Of India Hyderabad / Secunderabad Office Location

View all
Hyderabad/Secunderabad Office
Headquarter
Mantri Cosmos Building , 17th Floor , Financial District Hyderabad/Secunderabad
500032

Customer Service Representative

0-2 Yrs

Hyderabad / Secunderabad

10d ago·via naukri.com

Customer Service Representative

0-2 Yrs

Mumbai

10d ago·via naukri.com

Coach - Req Jan25

3-7 Yrs

Kolkata, Mumbai, New Delhi +4 more

28d ago·via naukri.com

International Technical Support Voice Process

0-3 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com

International Technical Support Voice Process

0-4 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com
write
Share an Interview