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Sykes Business Services Of India
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Sykes Business Services Of India Customer Service Representative Interview Questions and Answers
Sykes Business Services Of India Customer Service Representative Interview Experiences
4 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Basic introduction and JAM
- Q2. Depends on individual
Basic case studies of process to test skills
(1 Question)
- Q1. Focused on individual speaking and hobbies, future goals etx
Interview Preparation Tips
Sun Pharmaceutical Industries
Join us and thrive in a company culture that inspires and empowers.
Selected
I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Previous work experience
- Q3. Salry expectations
(2 Questions)
- Q1. Yourself and previous work experience
- Q2. Will check communication
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.
Chat round through Hangout
A assignment to write an essay
(2 Questions)
- Q1. JAM, Communication skills check
- Q2. Skills previous experience education family background
(1 Question)
- Q1. Skills some real life based customer service tricky question
Interview Preparation Tips
Like if you have any previous experience and on notice period or want to join with next round of let them know they will help you in every possible way
I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduction spea
Interview Preparation Tips
Be honest.
Sykes Business Services Of India interview questions for designations
Customer Service Representative Jobs at Sykes Business Services Of India
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Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Speak about the given topic for 1 minute
- Ans.
The importance of active listening in customer service
Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom
(1 Question)
- Q1. You must give the answer within 5 seconds on the phone
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 15 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you have choosen BPO sector
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 30 Dec 2022
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about your self
- Q2. What did you do in your last weekend?
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Oct 2021
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Give ur basic intro ??
- Q2. What is ur daily routine
- Q3. What is Coustomer care executive & BPO??
- Ans.
A customer care executive is a representative who handles customer queries and complaints. BPO stands for Business Process Outsourcing.
Customer care executives are responsible for providing excellent customer service.
They handle customer queries, complaints, and provide solutions.
BPO is a business model where a company outsources its non-core business processes to a third-party provider.
BPOs provide services like custo...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why do you want to join wipro?
- Ans.
I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.
Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.
I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.
I believe ...
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Sykes Business Services Of India Interviews By Designations
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Sykes Business Services Of India Customer Service Representative Interview Process
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Sykes Business Services Of India Customer Service Representative Reviews and Ratings
based on 67 reviews
Rating in categories
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Customer Service Representative
367
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|  ₹0 L/yr - ₹0 L/yr |
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Customer Service Executive
258
salaries
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Senior Customer Service Representative
172
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| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
98
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Support Executive
95
salaries
| ₹0 L/yr - ₹0 L/yr |
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