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Sykes Business Services Of India
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I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.
Basic case studies of process to test skills
I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.
Chat round through Hangout
A assignment to write an essay
I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.
Sykes Business Services Of India interview questions for designations
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posted on 2 Sep 2020
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
posted on 25 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
The importance of active listening in customer service
Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom
posted on 19 Oct 2022
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.
BPO helps companies to focus on their core competencies and reduce costs.
It provides access to a larger talent pool and specialized skills.
BPO services include customer support, technical support, data entry, and back-office operations.
Examples of BPO companies are Accenture, Genpact, and...
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
Was on grammar, spelling and punctuation.
posted on 23 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
There are several ways to show the difference from the box, including labeling, color coding, and size variations.
Labeling the boxes with different names or numbers
Color coding the boxes with different colors
Using size variations to differentiate the boxes
Adding stickers or symbols to the boxes
Using different materials for the boxes
based on 2 interviews
Interview experience
based on 67 reviews
Rating in categories
Customer Service Representative
367
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
258
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Customer Service Representative
172
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Associate
98
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
94
salaries
| ₹0 L/yr - ₹0 L/yr |
Concentrix Corporation
Teleperformance
Wipro
Genpact