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Sykes Business Services Of India Customer Support Executive Interview Questions and Answers

Updated 13 Dec 2021

Sykes Business Services Of India Customer Support Executive Interview Experiences

2 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2021

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is success for you?
  • Ans. 

    Success for me is achieving personal and professional goals while making a positive impact on others.

    • Achieving personal and professional goals

    • Making a positive impact on others

    • Continuous learning and growth

    • Building strong relationships with customers

    • Meeting or exceeding customer satisfaction metrics

    • Answered by AI
    View 4 more answers
  • Q2. Is money success for you? Explain
  • Ans. 

    Money is not the only measure of success for me.

    • Success for me is achieving my goals and making a positive impact on others.

    • While money is important, it is not the sole determinant of success.

    • I believe in finding a balance between financial stability and personal fulfillment.

    • For example, I feel successful when I am able to help a customer resolve their issue and leave them satisfied.

    • Ultimately, success is subjective an

    • Answered by AI
    View 1 more answer
  • Q3. Will you borrow money from your colleagues?
  • Ans. 

    No

    • As a Customer Support Executive, it is not appropriate to borrow money from colleagues.

    • Maintaining professional boundaries is important in the workplace.

    • Borrowing money from colleagues can create conflicts of interest and affect working relationships.

    • It is best to rely on personal finances or seek assistance from appropriate sources if needed.

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 13 Dec 2021

I applied via Company Website and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Whats you origin?
    • Add your answer
  • Q2. What you want to do in your life
    • Add your answer
  • Q3. Expected CTC
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being honest is inporetent then any thing

Customer Support Executive Interview Questions Asked at Other Companies

asked in Tech Mahindra
Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
View answers (21)
asked in Teleperformance
Q2. If customer is angry how can you make him understand
View answers (33)
asked in Teleperformance
Q3. Customer satisfaction how can you provide.
View answers (12)
asked in Tech Mahindra
Q4. Do you have aadhaar card with phone number linked with it?
View answers (12)
asked in Tech Mahindra
Q5. 1.what is customer support?
View answers (25)
View All

Top trending discussions

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Interview Tips & Stories
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
    • Add your answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
    • Add your answer
  • Q3. Salary discussion
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Customer satisfaction how can you provide.
  • Ans. 

    Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.

    • Listen actively to customers and understand their concerns

    • Respond promptly and provide effective solutions

    • Maintain a positive and empathetic attitude

    • Personalize the customer experience

    • Follow up to ensure customer satisfaction

    • Continuously improve customer suppor...

    • Answered by AI
    View 10 more answers
  • Q2. If customer is angry how can you make him understand
    • View 31 more answers
  • Q3. Details about your last working, salary package etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Yeah it was good.

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Tell me something about yourself.
    • Add your answer
  • Q2. 2. Choose any topic for speak 5 minutes
    • Add your answer
Round 3 - Group Discussion 

Speak anything in English for 5 minutes

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • What is bpo
Interview preparation tips for other job seekers - take proper knowledge of the post or the company. where you are going for an interview

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

Customer Support Executive Interview Questions & Answers

Teleperformance user image

posted on 3 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 2 - Assignment 

Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
    • Add your answer
  • Q2. Operational round
    • Add your answer
  • Q3. HR and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How to prepare for Sykes Business Services Of India Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are inbound voice process, customer support, voice process, Bpo Voice and Domestic BPO.
What are the top questions asked in Sykes Business Services Of India Customer Support Executive interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Support Executive interview -

  1. Is money success for you? Expl...read more
  2. Expected ...read more

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Sykes Business Services Of India Interviews By Designations

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Sykes Business Services Of India Customer Support Executive Salary
based on 89 salaries
₹2 L/yr - ₹3.5 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Sykes Business Services Of India Customer Support Executive Reviews and Ratings

based on 16 reviews

2.6/5

Rating in categories

2.5

Skill development

2.6

Work-life balance

2.6

Salary

2.6

Job security

2.5

Company culture

2.4

Promotions

2.4

Work satisfaction

Explore 16 Reviews and Ratings
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