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Sykes Business Services Of India Customer Service Associate Interview Questions and Answers
Updated
26 Jan 2022
4 interviews found
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Anonymous
I applied via Naukri.com and was interviewed in Dec 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
Introduction
3
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What are your strengths and weaknesses? Add Answer
4
Assignment Round
5
One-on-one Round (1 Question)
- Q1. Salary package and job role and also less package will be given Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Dislike the company bro never ever join in it
6 Interview Rounds
Interview Questions
- Q1. How do you make a change
Add Answer
- Q2. How is that you make the different
Add Answer
- Q3. What's the different
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Quick response
I applied via Referral and was interviewed in Jun 2020.
Interview Questions
- Q1. Incomplete interview process,even i completed my 1st round.and also got cleared in written test .they communicated ops round will be final round till day i have...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - its been 1 month i have cleared 2 rounds of interview till now i havent received call for ops round worst experience ever. even though i'm following with hr also all my frnds who gave interview with me got cleared and also started working
I applied via Naukri.com and was interviewed in Aug 2019.
1 Interview Round
Interview Questions
- Q1. The questions were based on past experience and some technical questions. Passage writing was about favourite sports or favourite food etc.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This interview was for chat process. It had 3 rounds and 2 rounds for operations. It took 2 days to complete all the rounds. On first day they conducted 3 rounds, 1st started with JAM following paragraph writing and 3rd round was chat assessment. On next day they took operations rounds followed by HR round. When comes to package discussion, they give you heartattack. The package they post on job portal is nowhere related. They will offer you with much lower package which is less then what you are currently earning. When you negotiate, they give you a reason "they don't have budget". They deduct cost for food and cab from your salary. There is NO Free cab or food facilities". WORST Experience!!!
Sykes Business Services Of India interview questions for designations
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Sykes Business Services Of India?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself that's not on CV Add Answer
- Q2. What are your expectations Add Answer
2
Technical Round (2 Questions)
- Q1. Test familiarity with MS office tools Add Answer
- Q2. Test ability to work with Avaya Add Answer
3
Call listening test Round (1 Question)
- Q1. Scenario specific call listening Add Answer
4
Group Discussion Round
I was asked to read an article infront of the leadership team. They asked me questions about what I read.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.
Shivam Gupta
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
4 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self intro in english? Add Answer
2
One-on-one Round (3 Questions)
- Q1. What you know about BPO? View Answers (1)
- Q2. Why you wanna join BPO? Add Answer
- Q3. Roles and responsibilities of customer service associate? Add Answer
3
Versant Round (1 Question)
- Q1. Basic english test (listening, speaking) Add Answer
4
One-on-one Round (1 Question)
- Q1. Will ask little bit about the process for which they are hiring you? Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Service Associate interview:
- Women empowerment
Bhuvi Reddy
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
3 Interview Rounds
1
Aptitude Test Round
Test taken in website
2
One-on-one Round (2 Questions)
- Q1. What is customer service, conversation with customer, tell about Hyderabad View Answers (1)
- Q2. Conversation with customer Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Speak about Hyderabad View Answers (1)
- Q3. Conversation with customer Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview experience
Bad
Difficulty level
Easy
Duration
-
Result
Selected
2 Interview Rounds
1
Aptitude Test Round
It was ok, easy not hard
2
HR Round (1 Question)
- Q1. It was ok, introduction, hobby, why should we hire you Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can join this at the initial phase of your career however u should not stay there more than 1 year.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
That really helpful i learnt a lot
2
HR Round (2 Questions)
- Q1. Asked me to explain about myself Add Answer
- Q2. Reason to join wns Add Answer
Sykes Business Services Of India Interview FAQs
How many rounds are there in Sykes Business Services Of India Customer Service Associate interview?
Sykes Business Services Of India interview process usually has 5 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Sykes Business Services Of India Customer Service Associate interview?
Some of the top questions asked at the Sykes Business Services Of India Customer Service Associate interview -
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Sykes Business Services Of India Interviews By Designations
- Sykes Business Services Of India Customer Service Executive Interview Questions
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Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
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People are getting interviews through
based on 3 Sykes Business Services Of India interviews
Job Portal
Referral
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
Sykes Business Services Of India Customer Service Associate
Salary
based on 104 salaries
₹1.6
L/yr - ₹3.8
L/yr
At
par with the average Customer Service Associate Salary in India
View more details
Sykes Business Services Of India Customer Service Associate Reviews and Ratings
based on 56 reviews
Rating in categories
|
Customer Service Representative
330
salaries
|  ₹1.2 L/yr - ₹4 L/yr |
|
Customer Service Executive
203
salaries
| ₹1.8 L/yr - ₹4.6 L/yr |
|
Senior Customer Service Representative
161
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
104
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
|
Customer Care Executive
99
salaries
| ₹2 L/yr - ₹3.7 L/yr |
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