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based on 698 Reviews

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Sykes Business Services Of India Customer Service Associate Interview Questions and Answers

Updated 26 Jan 2022

Sykes Business Services Of India Customer Service Associate Interview Experiences

4 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 20 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. How do you make a change
    • Add your answer
  • Q2. How is that you make the different
    • Add your answer
  • Q3. What's the different
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Quick response

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Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Incomplete interview process,even i completed my 1st round.and also got cleared in written test .they communicated ops round will be final round till day i haven't received call for it its been a month now
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its been 1 month i have cleared 2 rounds of interview till now i havent received call for ops round worst experience ever. even though i'm following with hr also all my frnds who gave interview with me got cleared and also started working

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 9 Sep 2019

I applied via Naukri.com and was interviewed in Aug 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The questions were based on past experience and some technical questions. Passage writing was about favourite sports or favourite food etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was for chat process. It had 3 rounds and 2 rounds for operations. It took 2 days to complete all the rounds. On first day they conducted 3 rounds, 1st started with JAM following paragraph writing and 3rd round was chat assessment. On next day they took operations rounds followed by HR round. When comes to package discussion, they give you heartattack. The package they post on job portal is nowhere related. They will offer you with much lower package which is less then what you are currently earning. When you negotiate, they give you a reason "they don't have budget". They deduct cost for food and cab from your salary. There is NO Free cab or food facilities". WORST Experience!!!

Sykes Business Services Of India interview questions for designations

 Customer Service Executive

 (7)

 Customer Service Representative

 (4)

 Customer Support

 (1)

 Customer Support Executive

 (2)

 Customer Care Executive

 (1)

 Customer Support Representative

 (1)

 Associate/Senior Associate -(Nontechnical)

 (1)

 Collection Associate

 (1)

Top trending discussions

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Interview Tips & Stories
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I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
    • Add your answer
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
    • Add your answer
  • Q3. Why this job is important for you?
    • Add your answer
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 8 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
    • Add your answer
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Language test will ask about English and Hindi language.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent, straight forward with polite voice with accurate grammar.
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Associate interview?
Sykes Business Services Of India interview process usually has 5 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Sykes Business Services Of India Customer Service Associate interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Associate interview -

  1. incomplete interview process,even i completed my 1st round.and also got cleared...read more
  2. Salary package and job role and also less package will be gi...read more
  3. How is that you make the differe...read more

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Sykes Business Services Of India Interviews By Designations

Interview Questions for Popular Designations

Sykes Business Services Of India Customer Service Associate Interview Process

based on 1 interview

Interview experience

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Sykes Business Services Of India Customer Service Associate Salary
based on 98 salaries
₹1.8 L/yr - ₹3.8 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Sykes Business Services Of India Customer Service Associate Reviews and Ratings

based on 57 reviews

3.6/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.5

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 57 Reviews and Ratings
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