Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 694 Reviews

Filter interviews by

Sykes Business Services Of India Non Voice Process Associate Interview Questions and Answers

Updated 3 Nov 2023

Sykes Business Services Of India Non Voice Process Associate Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Self introduction
  • Q2. Customer services
  • Q3. Salary expectation
  • Q4. Self introducing
  • Q5. Tak about any Memorable day in our life
  • Q6. What is the Custumer care
  • Ans. 

    Customer care is the assistance and support provided by a company to its customers before, during, and after a purchase.

    • Customer care involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

    • It focuses on building positive relationships with customers to enhance satisfaction and loyalty.

    • Examples include answering phone calls, responding to emails, and offering technic...

  • Answered by AI

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Project goals and objectives
  • Ans. 

    The project goals and objectives are the desired outcomes that the project aims to achieve.

    • The project goals should be specific, measurable, achievable, relevant, and time-bound (SMART).

    • The objectives should align with the overall business strategy.

    • Examples of project goals and objectives include increasing revenue, improving customer satisfaction, and reducing costs.

    • Regular monitoring and evaluation of progress toward...

  • Answered by AI
  • Q2. Metrics for measuring success
  • Ans. 

    Metrics for measuring success in non-voice process

    • Accuracy of data entry

    • Average handling time

    • Customer satisfaction ratings

    • Number of resolved issues

    • Adherence to process guidelines

  • Answered by AI
  • Q3. What value will you add to your company interview answers example s

Interview Preparation Tips

Interview preparation tips for other job seekers - Estimated budget,timeline, stakeholders and there roles

Non Voice Process Associate Interview Questions Asked at Other Companies

Q1. Tell about Computer special keys and there functions
asked in Cognizant
Q2. What's your favorite software?
Q3. What is your capacity of control your mind ?
asked in WNS
Q4. Which type of accident by watching the video?
asked in Intouch
Q5. Tell me some topic without non stop for 2 minutes.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Hobbies , project explanation
Round 2 - Aptitude Test 

Typing , computer knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Why should hire you
  • Q2. How to manage stress
  • Ans. 

    Managing stress involves practicing self-care, setting boundaries, seeking support, and engaging in relaxation techniques.

    • Practice self-care by getting enough sleep, eating well, and exercising regularly.

    • Set boundaries by learning to say no, prioritizing tasks, and taking breaks when needed.

    • Seek support from friends, family, or a therapist to talk about your feelings and get advice.

    • Engage in relaxation techniques such ...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for this opportunity

Non Voice Process Associate Interview Questions & Answers

WNS user image Amruta Rajendra Pilane

posted on 10 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your daily routine
  • Q3. Advantage and disadvantage of social media
  • Ans. 

    Social media allows for easy communication and networking, but can also lead to privacy concerns and addiction.

    • Advantage: Easy communication and networking with people around the world

    • Advantage: Access to a wide range of information and news in real-time

    • Disadvantage: Privacy concerns with personal data being shared and potentially misused

    • Disadvantage: Addiction and negative impact on mental health from excessive use

    • Dis...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. What is concentrix
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix provides services such as customer care, technical support, and sales.

    • It operates in over 40 countries and has over 225,000 employees worldwide.

    • Concentrix helps businesses enhance customer experience and drive operational efficiency.

  • Answered by AI
  • Q3. What is your weakness
  • Q4. What is your strength
  • Q5. Why should be hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Gowomn kwkwbj jugyb kamm
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction Why you wanted to job ? About BPO sector ?
Round 3 - Typing Test 

(2 Questions)

  • Q1. Typing test I reached 25wpm and 98 accuracy
  • Q2. Topic on own I said about women empowerment
Round 4 - Live chat 

(1 Question)

  • Q1. Option on online shopping? Online shopping is flexible and easier in many ways . Mostly, now a days people are choosing online shopping because of their busy schedule. There are advantage and disadvantage ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please respond quickly,
Waiting for the response sir /mam
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They ask how do you know that company

Interview Preparation Tips

Interview preparation tips for other job seekers - Acquires knowledge gain skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About your self in English
  • Q2. Do you get typing certificate
  • Ans. 

    Yes, I have a typing certificate.

    • I have completed a typing course and received a certificate.

    • My typing speed is above the required level for this position.

    • I can provide a copy of my typing certificate if needed.

  • Answered by AI
  • Q3. Tell about your college life

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication is must in the interview . Typing skill is must in the interview
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Explain about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, data entry, and more.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be offered ons...

  • Answered by AI
  • Q2. Bpo is a business process outsourcing
  • Q3. Tell me about your self
  • Q4. Explain about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and attend the interview

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Non Voice Process Associate interview?
Sykes Business Services Of India interview process usually has 1-2 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Sykes Business Services Of India Non Voice Process Associate interview?

Some of the top questions asked at the Sykes Business Services Of India Non Voice Process Associate interview -

  1. Project goals and objecti...read more
  2. Metrics for measuring succ...read more
  3. What is the Custumer c...read more

Tell us how to improve this page.

People are getting interviews through

based on 1 Sykes Business Services Of India interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Sykes Business Services Of India Non Voice Process Associate Salary
based on 4 salaries
₹1.2 L/yr - ₹3.5 L/yr
At par with the average Non Voice Process Associate Salary in India
View more details

Sykes Business Services Of India Non Voice Process Associate Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

4.7

Work Satisfaction

Explore 4 Reviews and Ratings
Customer Service Representative
328 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Customer Service Executive
257 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Senior Customer Service Representative
161 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
104 salaries
unlock blur

₹1.6 L/yr - ₹3.8 L/yr

Customer Support Executive
95 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview