9 Sykes Business Services Of India Non Voice Process Associate Interview Questions & Answers | Complete Prep Guide 2025

Sykes Business Services Of India Non Voice Process Associate Interview Experiences

2 interviews found

Non Voice Process Associate Interview Questions & Answers

Anonymous

posted on 31 Oct 2023

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be honest with your years of experience. All information you share will be verified at the time of joining.

View all Resume tips

Round 2 - HR

(6 Questions)

Q1. Self introduction

Add your answer

Q2. Customer services

Add your answer

Q3. Salary expectation

Add your answer

Q4. Self introducing

Add your answer

Q5. Tak about any Memorable day in our life

Add your answer

Q6. What is the Custumer care

Ans.

Customer care is the assistance and support provided by a company to its customers before, during, and after a purchase.

Customer care involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.
It focuses on building positive relationships with customers to enhance satisfaction and loyalty.
Examples include answering phone calls, responding to emails, and offering technic...

Answered by AI

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Non Voice Process Associate Interview Questions & Answers

Anonymous

posted on 2 Aug 2022

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Project goals and objectives

Ans.

The project goals and objectives are the desired outcomes that the project aims to achieve.

The project goals should be specific, measurable, achievable, relevant, and time-bound (SMART).
The objectives should align with the overall business strategy.
Examples of project goals and objectives include increasing revenue, improving customer satisfaction, and reducing costs.
Regular monitoring and evaluation of progress toward...

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Q2. Metrics for measuring success

Ans.

Metrics for measuring success in non-voice process

Accuracy of data entry
Average handling time
Customer satisfaction ratings
Number of resolved issues
Adherence to process guidelines

Answered by AI

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Q3. What value will you add to your company interview answers example s

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Interview Preparation Tips

Interview preparation tips for other job seekers - Estimated budget,timeline, stakeholders and there roles

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Non Voice Process Associate Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 Dec 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Fav colour, fav actor,

Add your answer

Non Voice Process Associate Interview Questions & Answers

Tech Mahindra

Mohd Faiz

posted on 6 Sep 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - Aptitude Test

I can solve all the problem

Round 3 - Technical

(1 Question)

Q1. Was there a resume screeningbefore the interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I can solve all the problem of the coustmer

Non Voice Process Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Tell me about self introduction

Ans. Good morning sir Thank you for giving this opportunity My name is shirisha I'm graduating from suryapet district thirumalagiri my name is pragathi art's and science degree college my total marks in 90% my father name is swamy his is farmer and my mother name is hymavathi she home maker and farming I have only one sibling she is working..

Answered Anonymously

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Q2. Tell me one story

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Q3. What is your weakness?

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Q4. What are your strengths ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nowadays communication skills most important

Non Voice Process Associate Interview Questions & Answers

Teleperformance

Anonymous

posted on 14 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. About qualifications And experience

Add your answer

Q2. About compatibility

Add your answer

Q3. About confidence

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen .dont talk toomuch ,take care to anwer the questions .practice good nonverbal communication

Non Voice Process Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

It was a versant test in which they were looking for communication both verbal and written, pronounciation, typing speed and English grammar.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Non Voice Process Associate interview:

English grammar
Communication skills
Typing speed
Email writing skills

Interview preparation tips for other job seekers - Be prepared for basic questions like introduction of yourself, highlight your skills and achievements relevant to job profile.
Technical skills specially for Chat process.
Basic knowledge of company you are applying in and of your Job profile.

Non Voice Process Associate Interview Questions & Answers

Genpact

Anonymous

posted on 31 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

View 3 more answers

Q2. Tell me your family background?

View 1 more answer

Round 2 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - I selected the first round, and they sent a mail that is selection for second round, they talk and said go to the dashboard, it is there in play store. I went to download dashboard, it comes a flight booking dashboard, so i am unable to go voice assessment test, because i am a fresher dont know where to give voice assessment test

Non Voice Process Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Jan 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR

(5 Questions)

Q1. Self introduction

Add your answer

Q2. About job About project

Add your answer

Q3. Internet ms office

Add your answer

Q4. Bpo voice checking

Add your answer

Q5. Customer handling process

Ans.

Customer handling process involves effectively addressing customer queries and concerns to ensure customer satisfaction.

Active listening and empathy towards customers
Clear and concise communication
Problem-solving skills
Patience and calmness in dealing with difficult customers
Product knowledge to provide accurate information
Timely and efficient resolution of customer issues
Follow-up and feedback collection for continuou

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic

Non Voice Process Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 11 Sep 2022

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Self introduction, question on ms. Office

Add your answer

Q2. Questions on resume, question on typing

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Process Associate interview:

Ms. Office
typing

Interview preparation tips for other job seekers - Concentrate on your goals . Don't waste valuable time that God has given nice opportunity

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Non Voice Process Associate interview?

Sykes Business Services Of India interview process usually has 1-2 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, HR and One-on-one Round.

What are the top questions asked in Sykes Business Services Of India Non Voice Process Associate interview?

Some of the top questions asked at the Sykes Business Services Of India Non Voice Process Associate interview -

Project goals and objecti...read more
Metrics for measuring succ...read more
What is the Custumer c...read more

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Sykes Business Services Of India Non Voice Process Associate Salary

based on 4 salaries

₹1.2 L/yr - ₹3.5 L/yr

At par with the average Non Voice Process Associate Salary in India

View more details

Sykes Business Services Of India Salaries in India

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