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Sykes Business Services Of India Non Voice Process Associate Interview Questions and Answers

Updated 3 Nov 2023

Sykes Business Services Of India Non Voice Process Associate Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Self introduction
  • Q2. Customer services
  • Q3. Salary expectation
  • Q4. Self introducing
  • Q5. Tak about any Memorable day in our life
  • Q6. What is the Custumer care
  • Ans. 

    Customer care is the assistance and support provided by a company to its customers before, during, and after a purchase.

    • Customer care involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

    • It focuses on building positive relationships with customers to enhance satisfaction and loyalty.

    • Examples include answering phone calls, responding to emails, and offering technic...

  • Answered by AI

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Project goals and objectives
  • Ans. 

    The project goals and objectives are the desired outcomes that the project aims to achieve.

    • The project goals should be specific, measurable, achievable, relevant, and time-bound (SMART).

    • The objectives should align with the overall business strategy.

    • Examples of project goals and objectives include increasing revenue, improving customer satisfaction, and reducing costs.

    • Regular monitoring and evaluation of progress toward...

  • Answered by AI
  • Q2. Metrics for measuring success
  • Ans. 

    Metrics for measuring success in non-voice process

    • Accuracy of data entry

    • Average handling time

    • Customer satisfaction ratings

    • Number of resolved issues

    • Adherence to process guidelines

  • Answered by AI
  • Q3. What value will you add to your company interview answers example s

Interview Preparation Tips

Interview preparation tips for other job seekers - Estimated budget,timeline, stakeholders and there roles

Non Voice Process Associate Interview Questions Asked at Other Companies

Q1. Tell about Computer special keys and there functions
asked in Cognizant
Q2. What's your favorite software?
Q3. What is your capacity of control your mind ?
asked in WNS
Q4. Which type of accident by watching the video?
asked in Intouch
Q5. Tell me some topic without non stop for 2 minutes.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction Common topic questions
Round 3 - Aptitude Test 

Written assessment ( common topic)

Round 4 - Behavioral 

(1 Question)

  • Q1. Communication skill About salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm giving my review towards this interview process
Worst experience
We have to wait whole day
They will not select anyone why they doing this i don't know
Please don't waste your time here
This is my true experience

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About qualifications And experience
  • Q2. About compatibility
  • Q3. About confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen .dont talk toomuch ,take care to anwer the questions .practice good nonverbal communication
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed before May 2023.

Round 1 - Assignment 

English grammar
Logic questions
Social media questions

Round 2 - HR 

(1 Question)

  • Q1. Interview My self Hobbies Study What is your weekness
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Hr go through the candidates with friendly manner and identifying their skills

Round 2 - One-on-one 

(2 Questions)

  • Q1. About my resignation in previous company
  • Q2. How many years of qualifications and explanation about my skills with suits for the role

I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is your family background?
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 4 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good language , good communication skills,
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

I can solve all the problem

Round 3 - Technical 

(1 Question)

  • Q1. Was there a resume screeningbefore the interview

Interview Preparation Tips

Interview preparation tips for other job seekers - I can solve all the problem of the coustmer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about self introduction
  • Ans. Good morning sir Thank you for giving this opportunity My name is shirisha I'm graduating from suryapet district thirumalagiri my name is pragathi art's and science degree college my total marks in 90% my father name is swamy his is farmer and my mother name is hymavathi she home maker and farming I have only one sibling she is working..
  • Answered Anonymously
  • Q2. Tell me one story
  • Q3. What is your weakness?
  • Q4. What are your strengths ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nowadays communication skills most important
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Aptitude Test 

A measure of your ability to learn or perform required tasks and success in the environment you're in

Round 3 - One-on-one 

(5 Questions)

  • Q1. That are in person and occur between one interviewr
  • Ans. 

    1-on-1 interviews are interviews that are in person and occur between one

  • Answered by fearlesskheer
  • Q2. What is one-on-one round interview
  • Ans. 

    Interview that are in person and occur between one interview and the interview

  • Answered by fearlesskheer
  • Q3. How do I prepare for a one -on-one interview
  • Ans. 

    Dress for the job...... Prepare for small talk.

  • Answered by fearlesskheer
  • Q4. What type of questions can you ask in one one interview
  • Q5. What can you expect in a one-on-one interview
  • Ans. 

    In a one-on-one interview, you can expect a focused conversation with a single interviewer.

    • The interview will be conducted by one person, usually a hiring manager or HR representative.

    • The interviewer will ask questions to assess your skills, experience, and fit for the role.

    • You will have the opportunity to ask questions about the company or position.

    • The interview may include behavioral or situational questions to gauge...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn job keywords

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Non Voice Process Associate interview?
Sykes Business Services Of India interview process usually has 1-2 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Sykes Business Services Of India Non Voice Process Associate interview?

Some of the top questions asked at the Sykes Business Services Of India Non Voice Process Associate interview -

  1. Project goals and objecti...read more
  2. Metrics for measuring succ...read more
  3. What is the Custumer c...read more

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Sykes Business Services Of India Non Voice Process Associate Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Sykes Business Services Of India Non Voice Process Associate Salary
based on 4 salaries
₹1.2 L/yr - ₹3.5 L/yr
At par with the average Non Voice Process Associate Salary in India
View more details

Sykes Business Services Of India Non Voice Process Associate Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

4.7

Work satisfaction

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