Cognizant Non Voice Process Associate Interview Questions, Process, and Tips

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Q1. Easy .
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Q2. Tell me about your self?
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Q3. They ask about some topics
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Q4. And also they ask for okay for any shifts?
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Q5. About job role?
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Q1. How would you deal with a customer
Ans. 
I would deal with a customer by actively listening to their concerns, empathizing with their situation, and providing a solution or assistance.
• Actively listen to the customer's concerns

• Empathize with the customer's situation

• Provide a solution or assistance

• Maintain a calm and professional demeanor

• Follow up to ensure customer satisfaction
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Q2. What are the difference between RAM and ROM?
Ans. 
RAM and ROM are types of computer memory with key differences.
• RAM stands for Random Access Memory and is volatile, meaning it loses data when power is turned off.

• ROM stands for Read-Only Memory and is non-volatile, meaning it retains data even when power is turned off.

• RAM is used for temporary storage of data and program instructions that are actively being used by the computer.

• ROM is used for permanent storage of data...read more
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Q3. Why should we hire you fresher
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I am a fresher with a strong willingness to learn and contribute to the company's success.
• I have a fresh perspective and can bring new ideas to the table.

• I am highly motivated and eager to prove myself in the industry.

• I have a strong educational background and have acquired relevant skills during my studies.

• I am a quick learner and can adapt to new technologies and processes efficiently.

• I am a team player and can colla...read more
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Q4. Why you want to join in Non-Voice process?
Ans. 
I want to join in Non-Voice process because of my strong communication skills and preference for written communication.
• I have excellent written communication skills which make me suitable for non-voice processes.

• I prefer written communication as it allows for clear and concise information exchange.

• I am comfortable working with computer systems and have good typing speed.

• I enjoy tasks that require attention to detail an...read more
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Q5. What are your Goals for your career?
Ans. 
My goal is to continuously learn and grow in my career, taking on new challenges and responsibilities.
• To advance to a managerial position within the next five years

• To become an expert in my field and be recognized for my knowledge and skills

• To contribute to the success of the company by consistently exceeding targets and delivering high-quality work

• To develop strong leadership and communication skills

• To pursue professi...read more
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Q1. Self introduction
Ans. 
Thank you sir. I am kalidas I am from mavinahalli it is part of karnataka I did Bcom graduation in gulbarga University and my hobbies are playing cricket and traveling my strenth is self motivated and hard worker and there are my family four members thank you sir
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Q2. Insurance basic
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Q3. About native environment
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My native name is mavinahalli there is famous food is dhosa and idli one of the best food there and there is a two place is famous in my native first one is gurunanank temple and lalxmi temple that is one of the holy places lot of out side people is visiting there and one more thing in my native people are 75% depend on agriculture sector its all about my native. Thank you
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Q4. About my hobbies
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Q5. About my college days
Ans. 
When I was college days there I did lot of enjoy with study and always participated in all events so and teachers also very friendly with me and always supported me its all about my college days. Thank you
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