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24/7 Customer Non Voice Process Associate Interview Questions and Answers

Updated 9 Jul 2024

24/7 Customer Non Voice Process Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give an Introduction
  • Q2. Talk about your resume
Round 2 - HR 

(1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
Round 3 - Technical 

(2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
Round 4 - Operational 

(1 Question)

  • Q1. Operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was basically verbal assessment

Round 2 - Group Discussion 

They give you spot topic

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some basic technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview

Non Voice Process Associate Interview Questions Asked at Other Companies

Q1. Tell about Computer special keys and there functions
asked in Cognizant
Q2. What's your favorite software?
Q3. What is your capacity of control your mind ?
asked in WNS
Q4. Which type of accident by watching the video?
asked in Intouch
Q5. Tell me some topic without non stop for 2 minutes.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Why are you looking for a change?
  • Q7. Where do you see yourself in 5 years?
  • Q8. Tell me about yourself.
Round 4 - Technical 

(4 Questions)

  • Q1. What are you doing in your satisfaction?
  • Q2. Is it mandatory to hair you or nessaray?
  • Q3. What is your capacity of control your mind ?
  • Ans. 

    I have a strong capacity to control my mind.

    • I have developed mindfulness techniques to control my thoughts and emotions.

    • I practice meditation regularly to improve my focus and concentration.

    • I have learned to identify and challenge negative thought patterns.

    • I use positive affirmations and visualization techniques to maintain a positive mindset.

    • I have the ability to redirect my thoughts and stay calm in stressful situati

  • Answered by AI
  • Q4. Why your choosing this company?
  • Ans. Because this company is small company. I'm working on other Another company treat like a tiger tail.and this company I wana become a cat hed. That's it....
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow the instructions of hr
Good karma is thair

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.

    • Over 5 years of experience in handling customer queries and resolving issues efficiently

    • Proficient in using CRM software to track customer interactions and maintain records

    • Skilled in active listening and problem-solving to ensure customer satisfaction

    • Ability to work well under pressu

  • Answered by AI
  • Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resume then please remove it that will be ur ene...

Interview Preparation Tips

Interview preparation tips for other job seekers - ADP should assess the behavior and approach of its hiring team, particularly the HIRING MANAGER conducting interviews. It's unprofessional when managers, sitting behind the camera, display an attitude suggesting they possess complete knowledge of every company and its working concepts. This not only reflects IRRELEVANCE but also undermines the credibility of the hiring process. Additionally, behaviors such as sarcastic smiles when a candidate fumbles demonstrate UNETHICAL and critical conduct. Judging candidates solely based on a two-page resume further highlights a FLAWED approach, which can negatively impact the company’s REPUTATION and VALUES.

The unfortunate reality is that even while working with INTERNATIONAL BRANDS and COMPANIES, people (HR AND UPPER-LEVEL MANAGEMENT) still exhibit an INDIAN NARROW and DOMINATING MINDSET, which is very disappointing. They ask us to THINK OUT OF THE BOX but are unwilling to be BROAD-MINDED themselves, continuing to judge people solely on the basis of a two-page resume.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Non Voice Process Associate interview?
24/7 Customer interview process usually has 3-4 rounds. The most common rounds in the 24/7 Customer interview process are HR, Technical and Resume Shortlist.
What are the top questions asked in 24/7 Customer Non Voice Process Associate interview?

Some of the top questions asked at the 24/7 Customer Non Voice Process Associate interview -

  1. What is your capacity of control your min...read more
  2. There were 2-3 questions about their process. You have to chat with bots. 3 ran...read more
  3. Tell me about one certain topics. They will check your fluency in Engli...read more

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24/7 Customer Non Voice Process Associate Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more
24/7 Customer Non Voice Process Associate Salary
based on 7 salaries
₹1.3 L/yr - ₹2.8 L/yr
13% less than the average Non Voice Process Associate Salary in India
View more details

24/7 Customer Non Voice Process Associate Reviews and Ratings

based on 2 reviews

5.0/5

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5.0

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5.0

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5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

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