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24/7 Customer Non Voice Process Associate Interview Questions and Answers

Updated 9 Jul 2024

24/7 Customer Non Voice Process Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give an Introduction
  • Q2. Talk about your resume
Round 2 - HR 

(1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
Round 3 - Technical 

(2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
Round 4 - Operational 

(1 Question)

  • Q1. Operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was basically verbal assessment

Round 2 - Group Discussion 

They give you spot topic

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some basic technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview

Non Voice Process Associate Interview Questions Asked at Other Companies

Q1. Tell about Computer special keys and there functions
asked in Cognizant
Q2. What's your favorite software?
Q3. What is your capacity of control your mind ?
asked in WNS
Q4. Which type of accident by watching the video?
asked in Intouch
Q5. Tell me some topic without non stop for 2 minutes.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Why are you looking for a change?
  • Q7. Where do you see yourself in 5 years?
  • Q8. Tell me about yourself.
Round 4 - Technical 

(4 Questions)

  • Q1. What are you doing in your satisfaction?
  • Q2. Is it mandatory to hair you or nessaray?
  • Q3. What is your capacity of control your mind ?
  • Ans. 

    I have a strong capacity to control my mind.

    • I have developed mindfulness techniques to control my thoughts and emotions.

    • I practice meditation regularly to improve my focus and concentration.

    • I have learned to identify and challenge negative thought patterns.

    • I use positive affirmations and visualization techniques to maintain a positive mindset.

    • I have the ability to redirect my thoughts and stay calm in stressful situati

  • Answered by AI
  • Q4. Why your choosing this company?
  • Ans. Because this company is small company. I'm working on other Another company treat like a tiger tail.and this company I wana become a cat hed. That's it....
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow the instructions of hr
Good karma is thair

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.

    • Experienced in handling customer inquiries and providing solutions

    • Strong communication skills both written and verbal

    • Ability to remain calm and professional in high-pressure situations

    • Familiar with CRM systems and ticketing platforms

    • Previous experience in retail customer service

  • Answered by AI
  • Q2. Walk me through the resume
  • Ans. 

    I have a diverse background in customer service and communication skills.

    • Started as a customer service representative at XYZ Company, handling inquiries and resolving issues

    • Promoted to team lead, responsible for training new hires and managing escalations

    • Completed a communication skills workshop to improve interactions with customers

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Ans. 

    Experienced in customer service and problem-solving skills, with a background in retail and hospitality.

    • Started career in retail, providing excellent customer service and resolving issues

    • Transitioned to hospitality industry, honing communication and problem-solving skills

    • Currently seeking to apply skills in customer support role

  • Answered by AI
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Interview Questionnaire 

5 Questions

  • Q1. Questions on Sales cycle and Oracle products like HCM, ERP, EPM and other cloud services
  • Q2. Questions on Current IT Trends
  • Q3. Questions on Financial Analytics (Profitability ratios and financial modeling) and product bench marking approach
  • Q4. Questions on CLoud, IoT, Blockchain Trends and applications across industries
  • Q5. Face to Face questions - Guesstimate and Case Study, 2 subsequent interviews on Case Study with Manager and Director
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself. Why do we hire u
Round 3 - Technical 

(1 Question)

  • Q1. Lots of academic questions besides excel related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Very difficult round to crack, as there were many academic questions related to accounting and financial management questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant, do not fumble

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction what ever you are telling be confident on it

Interview Preparation Tips

Interview preparation tips for other job seekers - See guys the advice for me that whenever you went for interview the be confident on your face need good smile just answer confidently if you don't know about something just one try to answer if thn also Ur not getting understand then tell then clearly that you don't know about it suppose if interviewer asked you that what is ms office u don't know about that nd u told yes I know about it he will ask you about that that's the negative impression about you don't know means tell them I don't know about it nd be confident just one thing keep in your mind be confident and self motivated that ya I'm able to do no one will stop me I'm the best that's it.
Thanks 🙏
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. All about previous experience and about resume
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Yourselves and experience related
Round 2 - HR 

(1 Question)

  • Q1. Same mentioned above

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced candidates needed

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Non Voice Process Associate interview?
24/7 Customer interview process usually has 3-4 rounds. The most common rounds in the 24/7 Customer interview process are HR, Technical and Resume Shortlist.
What are the top questions asked in 24/7 Customer Non Voice Process Associate interview?

Some of the top questions asked at the 24/7 Customer Non Voice Process Associate interview -

  1. What is your capacity of control your min...read more
  2. There were 2-3 questions about their process. You have to chat with bots. 3 ran...read more
  3. Tell me about one certain topics. They will check your fluency in Engli...read more

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24/7 Customer Non Voice Process Associate Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
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24/7 Customer Non Voice Process Associate Salary
based on 9 salaries
₹1.3 L/yr - ₹2.8 L/yr
13% less than the average Non Voice Process Associate Salary in India
View more details

24/7 Customer Non Voice Process Associate Reviews and Ratings

based on 2 reviews

5.0/5

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5.0

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5.0

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5.0

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