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24/7 Customer Customer Care Executive Interview Questions and Answers

Updated 18 Dec 2024

24/7 Customer Customer Care Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
  • Q2. About yourself self introduction
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. First of all thank you for giving me this opportunity to introduce myself. My name is Asma Begum. I'm basically from Hyderabad but currently in Santosh Nagar . I did my masters in financia form MRM institu...
  • Q6. When should you call me on interview ?

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Please send me the details in for the information please

Customer Care Executive Jobs at 24/7 Customer

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. Tell me about adp
  • Ans. 

    ADP is a global provider of cloud-based human capital management solutions.

    • ADP offers services such as payroll processing, time and attendance management, and HR administration.

    • They provide software solutions for businesses of all sizes, helping them streamline their HR processes.

    • ADP's products include ADP Workforce Now, ADP Vantage HCM, and ADP GlobalView.

    • They have a strong customer base and are known for their reliab...

  • Answered by AI
  • Q3. What's your hobbies and Interests
  • Q4. Tell me about your current job
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Share details from the begining but keep your answers crisp and short
  • Answered Anonymously
  • Q2. When can you join?
  • Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
  • Answered Anonymously
Round 3 - One-on-one 

(2 Questions)

  • Q1. Work experience and skills
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
Round 4 - One-on-one 

(2 Questions)

  • Q1. Brief about yourself
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join MS

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Care Executive interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for 24/7 Customer Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer care, customer support, international bpo and voice process.

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24/7 Customer Customer Care Executive Interview Process

based on 8 interviews

Interview experience

3.4
  
Average
View more

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24/7 Customer Customer Care Executive Salary
based on 151 salaries
₹1.1 L/yr - ₹4.1 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

24/7 Customer Customer Care Executive Reviews and Ratings

based on 53 reviews

3.3/5

Rating in categories

3.2

Skill development

3.3

Work-life balance

3.2

Salary

3.5

Job security

3.5

Company culture

2.9

Promotions

3.6

Work satisfaction

Explore 53 Reviews and Ratings
Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

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