Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Customer Service Associate Interview Questions and Answers

Updated 11 May 2024

24/7 Customer Customer Service Associate Interview Experiences

11 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just a minute talk
Round 2 - Aptitude Test 

Assessment to test communication skills

Round 3 - Technical 

(1 Question)

  • Q1. Operations round where manager will take a simple interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Essay 

(1 Question)

  • Q1. Want to write an essay
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself Why did u choose this job Are you willing to relocate

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Assignment 

Typically difficult however you understand then you can do it like a piece of cake

Round 4 - One-on-one 

(1 Question)

  • Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Reason for choosing BPO
  • Q2. Why do you choose 24/7

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English

24/7 Customer interview questions for designations

 Customer Service

 (1)

 Customer Service Executive

 (7)

 Customer Service Representative

 (2)

 Customer Service Specialist

 (1)

 Customer Service Agent

 (1)

 Non Voice Customer Service Associate

 (1)

 Customer Support Associate

 (2)

 Customer Care Associate

 (1)

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Speak about yourself
  • Q2. Speak about your best summer vacation.

Interview Preparation Tips

Interview preparation tips for other job seekers - communicate or speak as much as you can.

Interview Questionnaire 

4 Questions

  • Q1. First round was self introduction.
  • Q2. Second was online test about general questions about english,maths and about business perspective.
  • Q3. Third will be typing or questions related to morden technology based on your performance.
  • Q4. Fourth will be manager round where youll be asked some general questions and all.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous work experience
  • Q2. Need to share best part of your life

Interview Questionnaire 

1 Question

  • Q1. Self introduction qualification one topic about any location

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction, previous experience..
  • Q2. Communication skills..
  • Q3. Resume presentation..

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work..
Good opportunities, perfect management..

Interview Questionnaire 

2 Questions

  • Q1. Self introduction basic knowledge
  • Q2. Explanation of experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not be scared of the interview as you take more interviews you will have a idea how to crack it. Speak genuinely don't rush to close, hear each and every word and then respond.

All the best

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Service Associate interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in 24/7 Customer Customer Service Associate interview?

Some of the top questions asked at the 24/7 Customer Customer Service Associate interview -

  1. Fourth will be manager round where youll be asked some general questions and al...read more
  2. Second was online test about general questions about english,maths and about bu...read more
  3. Third will be typing or questions related to morden technology based on your pe...read more

Tell us how to improve this page.

24/7 Customer Customer Service Associate Interview Process

based on 5 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
View more
24/7 Customer Customer Service Associate Salary
based on 69 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

24/7 Customer Customer Service Associate Reviews and Ratings

based on 31 reviews

3.2/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

3.0

Salary

2.9

Job security

3.4

Company culture

3.1

Promotions

3.3

Work satisfaction

Explore 31 Reviews and Ratings
Digital Interaction Advisor
1.2k salaries
unlock blur

₹1.2 L/yr - ₹4.5 L/yr

Digital Interactive Specialist
1k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Advisor
525 salaries
unlock blur

₹1 L/yr - ₹4.7 L/yr

Digital Interaction Executive
376 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Executive
281 salaries
unlock blur

₹1.8 L/yr - ₹5.2 L/yr

Explore more salaries
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.8
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview