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24/7 Customer Customer Service Associate Interview Questions and Answers

Updated 11 May 2024

11 interviews found

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Interview Questions

  • Q1. First round was self introduction. Add Answer
  • Q2. Second was online test about general questions about english,maths and about business perspective. Add Answer
  • Q3. Third will be typing or questions related to morden technology based on your performance. Add Answer
  • Q4. Fourth will be manager round where youll be asked some general questions and all. Add Answer
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Just a minute talk
2

Aptitude Test Round

Assessment to test communication skills

3

Technical Round (1 Question)

  • Q1. Operations round where manager will take a simple interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Apr 2024.

2 Interview Rounds

1

Essay Round (1 Question)

  • Q1. Want to write an essay
2

HR Round (1 Question)

  • Q1. Tell me about yourself Why did u choose this job Are you willing to relocate

Customer Service Associate Interview Questions

user image A Kalam Shaik

posted on 6 May 2023

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction
3

Assignment Round

Typically difficult however you understand then you can do it like a piece of cake

4

One-on-one Round (1 Question)

  • Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident

24/7 Customer interview questions for designations

 Customer Service

 (1)

 Customer Service Executive

 (7)

 Customer Service Representative

 (2)

 Customer Service Agent

 (1)

 Customer Service Specialist

 (1)

 Non Voice Customer Service Associate

 (1)

 Customer Support Associate

 (2)

 Customer Care Associate

 (1)

I applied via Recruitment Consultant and was interviewed in Jun 2021.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English

I applied via Recruitment Consultant and was interviewed in Apr 2021.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - communicate or speak as much as you can.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Previous work experience
  • Q2. Need to share best part of your life

Interview Questions

  • Q1. Self introduction qualification one topic about any location Add Answer

I applied via Naukri.com and was interviewed before Jun 2021.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Self introduction, previous experience..
  • Q2. Communication skills..
  • Q3. Resume presentation..

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work..
Good opportunities, perfect management..

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not be scared of the interview as you take more interviews you will have a idea how to crack it. Speak genuinely don't rush to close, hear each and every word and then respond.

All the best

Interview Questions

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Service Associate interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and Assignment.
What are the top questions asked in 24/7 Customer Customer Service Associate interview?

Some of the top questions asked at the 24/7 Customer Customer Service Associate interview -

  1. Fourth will be manager round where youll be asked some general questions and al...read more
  2. Second was online test about general questions about english,maths and about bu...read more
  3. Third will be typing or questions related to morden technology based on your pe...read more

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People are getting interviews through

based on 7 24/7 Customer interviews
WalkIn
Recruitment Consultant
Job Portal
Campus Placement
43%
29%
14%
14%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
24/7 Customer Customer Service Associate Salary
based on 73 salaries
₹1.1 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
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24/7 Customer Customer Service Associate Reviews and Ratings

based on 30 reviews

3.1/5

Rating in categories

3.1

Skill development

3.1

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

3.3

Company culture

2.9

Promotions/Appraisal

3.2

Work Satisfaction

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