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24/7 Customer Digital Interaction Advisor Interview Questions and Answers

Updated 15 May 2024

24/7 Customer Digital Interaction Advisor Interview Experiences

26 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I given my best
Round 3 - Assignment 

Basic English grammar

Round 4 - One-on-one 

(2 Questions)

  • Q1. Testing fluency of English
  • Ans. 

    Testing fluency of English involves assessing a person's ability to speak, read, write, and understand English proficiently.

    • Assess speaking skills through conversation or presentations

    • Evaluate reading comprehension with passages or articles

    • Test writing abilities with essays or reports

    • Check listening skills with audio recordings or conversations

  • Answered by AI
  • Q2. Testing petitions
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Assignment 

Topic based assignment where we were asked to write an essay

Round 2 - Assignment 

Topic given to talk about for 10 mins

Round 3 - One-on-one 

(1 Question)

  • Q1. Given a topic where they test my english and typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice people but pay is less.

Digital Interaction Advisor Interview Questions Asked at Other Companies

Q1. How you will Run a web camera with out Internet to cloud?
Q2. Speak for 2 mins on any topic
Q3. Testing fluency of English

Digital Interaction Advisor Interview Questions & Answers

user image Abdul Rehaman Shaik

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Grammer correction 

(1 Question)

  • Q1. About you role model? about you hobbies?
Round 2 - Assignment 

Based on reading comprehensions and verbal ability

Round 3 - HR 

(1 Question)

  • Q1. Check typing speed and your communiaction skills
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

3 topics was given i was asked to to talk about any 1 topic for 2 to 3min.

Round 2 - Aptitude Test 

4 rounds of grammar and chat test had to get good fit and poor fit

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about ur self Hobbies Education Few basics question on laptop and computer.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your looking for only to earn money for self use u can join coz it's too less....
Other wise not recommending to join this company for voice and non voice process.

24/7 Customer interview questions for designations

 Digital Interactive Advisor

 (1)

 Digital Advisor

 (2)

 Advisor

 (9)

 Process Advisor

 (1)

 Sales Advisor

 (2)

 Technical Advisor

 (1)

 Service Advisor

 (1)

 Social Media Advisor

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. College days, internet.
Round 2 - Assignment 

General grammar test

Round 3 - Behavioral 

(1 Question)

  • Q1. Self introduction and other.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction Aptitude test HR round
  • Q2. Basic questions to test fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not worry, interview will be totally depends on how we are responding to the team.

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why this role - this company ?
  • Q3. Speak for 2 mins on any topic
  • Ans. 

    The impact of social media on society

    • Social media has revolutionized communication and connectivity

    • It has transformed the way people interact and share information

    • Social media has both positive and negative effects on society

    • Examples include the spread of fake news, cyberbullying, and online activism

    • It has also facilitated global movements and provided a platform for marginalized voices

  • Answered by AI
  • Q4. Strengths & weakness
Round 2 - Aptitude Test 

English, Email writing, Vocabulary, Grammar, Mock chat with Bot.

Round 3 - Technical 

(1 Question)

  • Q1. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...
Round 4 - HR 

(3 Questions)

  • Q1. OPS round, How will you handle stress ?
  • Q2. Tell me about a difficult situation you faced ?
  • Q3. CTC expectation? Can you work in shifts ?.......

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Communication Skills, Be confident when you are answering questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

There will be aptitude questions, however with not great difficulty can be solved in few seconds once you focus.

Round 2 - Mock Chat 

(1 Question)

  • Q1. Here they will assign a scenario where in you need to assist two customers at a time, resolving their concerns to the best, failing one would lose the chance.
Round 3 - HR 

(1 Question)

  • Q1. They asked me usual questions like tell me about yourself, why did you apply for this role,where do you see yourself in 5 years, goals ..

Interview Preparation Tips

Interview preparation tips for other job seekers - With prior practice and warmup, you can handle the interview with ease and focus on the task at hand, instead of worrying about rounds as they might change from process to process.

I applied via Referral and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about myself?
  • Q2. Tell me about any one hobby of your my life?
  • Q3. Do you like to work contact or permanent?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always straight forword and choose the correct word for the sentence. Be free to tell word such as love to, hangout with friend the main there check is how your responding to there questions. Do there see any spirit or sporting spirt in you!! That's all just say thank you and I wish you will be successful in interview and get the best post and be successful in life!! Thank you for giving opportunity to share!!

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

3 rounds.
Score atleast 6 out of 10 to clear

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Introduction
2. Waiting for long hours.
3. Assessments 3
a. Atleast 6 out of 10
b. Atleast 6 out of 10
c. Atleast 6 out of 10
You should clear all assessment and get atleast 6 to clear.
They will also give hints before explaining the assessment and answers are included in explanation.
Last round is typing speed.
Atleast 32 WPM
If cleared Zoom meeting HR round
Salary discussion.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Digital Interaction Advisor interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, HR and Assignment.
What are the top questions asked in 24/7 Customer Digital Interaction Advisor interview?

Some of the top questions asked at the 24/7 Customer Digital Interaction Advisor interview -

  1. Speak for 2 mins on any to...read more
  2. Testing fluency of Engl...read more
  3. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...read more
How long is the 24/7 Customer Digital Interaction Advisor interview process?

The duration of 24/7 Customer Digital Interaction Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Digital Interaction Advisor Interview Process

based on 37 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more

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24/7 Customer Digital Interaction Advisor Salary
based on 1.2k salaries
₹1.1 L/yr - ₹4.5 L/yr
At par with the average Digital Interaction Advisor Salary in India
View more details

24/7 Customer Digital Interaction Advisor Reviews and Ratings

based on 419 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.9

Company culture

2.9

Promotions

3.5

Work satisfaction

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