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24/7 Customer Digital Interaction Advisor Interview Questions and Answers

Updated 15 May 2024

26 interviews found

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I applied via Naukri.com and was interviewed in Apr 2022.

4 Interview Rounds

1

One-on-one Round (4 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why this role - this company ?
  • Q3. Speak for 2 mins on any topic
  • Q4. Strengths & weakness
2

Aptitude Test Round

English, Email writing, Vocabulary, Grammar, Mock chat with Bot.

3

Technical Round (1 Question)

  • Q1. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...
4

HR Round (3 Questions)

  • Q1. OPS round, How will you handle stress ?
  • Q2. Tell me about a difficult situation you faced ?
  • Q3. CTC expectation? Can you work in shifts ?.......

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Communication Skills, Be confident when you are answering questions.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. I given my best
3

Assignment Round

Basic English grammar

4

One-on-one Round (2 Questions)

  • Q1. Testing fluency of English
  • Q2. Testing petitions
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2023.

3 Interview Rounds

1

Assignment Round

Topic based assignment where we were asked to write an essay

2

Assignment Round

Topic given to talk about for 10 mins

3

One-on-one Round (1 Question)

  • Q1. Given a topic where they test my english and typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice people but pay is less.

Digital Interaction Advisor Interview Questions

user image Abdul Rehaman Shaik

posted on 28 Feb 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

3 Interview Rounds

1

Grammer correction Round (1 Question)

  • Q1. About you role model? about you hobbies?
2

Assignment Round

Based on reading comprehensions and verbal ability

3

HR Round (1 Question)

  • Q1. Check typing speed and your communiaction skills

24/7 Customer interview questions for designations

 Digital Interactive Advisor

 (1)

 Digital Advisor

 (2)

 Advisor

 (8)

 Process Advisor

 (1)

 Sales Advisor

 (2)

 Technical Advisor

 (1)

 Service Advisor

 (1)

 Social Media Advisor

 (1)

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

3 Interview Rounds

1

Group Discussion Round

3 topics was given i was asked to to talk about any 1 topic for 2 to 3min.

2

Aptitude Test Round

4 rounds of grammar and chat test had to get good fit and poor fit

3

One-on-one Round (1 Question)

  • Q1. Tell me about ur self Hobbies Education Few basics question on laptop and computer.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your looking for only to earn money for self use u can join coz it's too less....
Other wise not recommending to join this company for voice and non voice process.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. College days, internet.
2

Assignment Round

General grammar test

3

Behavioral Round (1 Question)

  • Q1. Self introduction and other.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction Aptitude test HR round
  • Q2. Basic questions to test fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not worry, interview will be totally depends on how we are responding to the team.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

3 Interview Rounds

1

Aptitude Test Round

There will be aptitude questions, however with not great difficulty can be solved in few seconds once you focus.

2

Mock Chat Round (1 Question)

  • Q1. Here they will assign a scenario where in you need to assist two customers at a time, resolving their concerns to the best, failing one would lose the chance.
3

HR Round (1 Question)

  • Q1. They asked me usual questions like tell me about yourself, why did you apply for this role,where do you see yourself in 5 years, goals ..

Interview Preparation Tips

Interview preparation tips for other job seekers - With prior practice and warmup, you can handle the interview with ease and focus on the task at hand, instead of worrying about rounds as they might change from process to process.

I applied via Referral and was interviewed in Nov 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always straight forword and choose the correct word for the sentence. Be free to tell word such as love to, hangout with friend the main there check is how your responding to there questions. Do there see any spirit or sporting spirt in you!! That's all just say thank you and I wish you will be successful in interview and get the best post and be successful in life!! Thank you for giving opportunity to share!!

I applied via Referral

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Assignment Round

3 rounds.
Score atleast 6 out of 10 to clear

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Introduction
2. Waiting for long hours.
3. Assessments 3
a. Atleast 6 out of 10
b. Atleast 6 out of 10
c. Atleast 6 out of 10
You should clear all assessment and get atleast 6 to clear.
They will also give hints before explaining the assessment and answers are included in explanation.
Last round is typing speed.
Atleast 32 WPM
If cleared Zoom meeting HR round
Salary discussion.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

3

HR Round (1 Question)

  • Q1. It depends upon process, if you got selected for ATT you will be asked little technical question and if for kohl's best buy urban outfitters you will be asked r...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak as much as you can

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Digital Interaction Advisor interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, HR and Assignment.
What are the top questions asked in 24/7 Customer Digital Interaction Advisor interview?

Some of the top questions asked at the 24/7 Customer Digital Interaction Advisor interview -

  1. Speak for 2 mins on any to...read more
  2. Testing fluency of Engl...read more
  3. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...read more
How long is the 24/7 Customer Digital Interaction Advisor interview process?

The duration of 24/7 Customer Digital Interaction Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at 24/7 Customer Digital Interaction Advisor

based on 4 interviews in last 1 year

Interview experience

3.8
  
Good
View more

People are getting interviews through

based on 25 24/7 Customer interviews
WalkIn
Referral
Job Portal
Recruitment Consultant
36%
32%
20%
4%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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24/7 Customer Digital Interaction Advisor Salary
based on 1.2k salaries
₹1 L/yr - ₹3.8 L/yr
At par with the average Digital Interaction Advisor Salary in India
View more details

24/7 Customer Digital Interaction Advisor Reviews and Ratings

based on 399 reviews

3.7/5

Rating in categories

3.6

Skill development

3.4

Work-Life balance

3.0

Salary & Benefits

3.2

Job Security

3.8

Company culture

2.8

Promotions/Appraisal

3.4

Work Satisfaction

Explore 399 Reviews and Ratings
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