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24/7 Customer Digital Interaction Advisor Interview Questions and Answers for Experienced

Updated 15 May 2024

24/7 Customer Digital Interaction Advisor Interview Experiences for Experienced

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I given my best
Round 3 - Assignment 

Basic English grammar

Round 4 - One-on-one 

(2 Questions)

  • Q1. Testing fluency of English
  • Ans. 

    Testing fluency of English involves assessing a person's ability to speak, read, write, and understand English proficiently.

    • Assess speaking skills through conversation or presentations

    • Evaluate reading comprehension with passages or articles

    • Test writing abilities with essays or reports

    • Check listening skills with audio recordings or conversations

  • Answered by AI
  • Q2. Testing petitions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. College days, internet.
Round 2 - Assignment 

General grammar test

Round 3 - Behavioral 

(1 Question)

  • Q1. Self introduction and other.

Digital Interaction Advisor Interview Questions Asked at Other Companies for Experienced

Q1. How you will Run a web camera with out Internet to cloud?
Q2. Testing fluency of English
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General Questions, Grammar test and customer handling

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduce your self correctly.
  • Q2. Explain why you choose this job
  • Q3. Explain your daily routine.
  • Q4. Explain about your last trip
  • Q5. Explain your future plans

Interview Preparation Tips

Topics to prepare for 24/7 Customer Digital Interaction Advisor interview:
  • Grammar
Interview preparation tips for other job seekers - Focus grammar test, try to impress the HR and be confidence.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction, technical round, manager round
  • Q2. Self introduction , technical round, manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice and be prepared confident don’t hesitate, be sure what you say

24/7 Customer interview questions for designations

 Digital Interactive Advisor

 (1)

 Digital Advisor

 (2)

 Advisor

 (9)

 Process Advisor

 (1)

 Sales Advisor

 (2)

 Technical Advisor

 (1)

 Service Advisor

 (1)

 Social Media Advisor

 (1)

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction, why this job , about company profile get some idea. And talk about any topic for 2 minutes.
  • Q2. Make sure your introduction lasts for atleast 3 minutes.Please use Google to get answers and for info about company profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your introduction lasts for atleast 3 minutes.Please use Google to get answers and for info about company profile.All the best

I applied via Naukri.com and was interviewed before Mar 2020. There were 7 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. 1.Tell me about yourself and goal that you want to achieve?
  • Q2. 2. What are you doing to achieve your goals?
  • Q3. 3.What is your opinion on job and bpo process?
  • Q4. 4. What are your achievements?
  • Q5. 6. Why this job is important to you and how this would help you in building your career?
  • Q6. 7. Would you continue this job incase if you get better opportunities then BPO?
  • Q7. 8. Why did you prefer this job and how long you can continue in this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to say facts for each question. Firstly we have be clear about ourselves, then we can answer every question easily. Make sure you are answering to exact question given to you. Never loose your confidence levels, even if you don't know the exact answer, because you might not no some questions, but you will try to learn and get to know correct one in next step. Finally one thing that you should never lie, because you might not get the answer in same session forever. All the Best, explore website Nukari.com, for more suitable and comfortable jobs that you prefer.

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell about your self? 2.Willing to work in rotational shifts ? 3. What's yiur biggest dream that you still want to achieve?
  • Ans. Yes, I can adopt to any situations so the rotational shifts may not effect me that much
  • Answered by vivek sarvasuddi
  • Q2. Are you thinking will I hire you?
Round 3 - Assignment 

Assignment is so simple, you need to know basic maths and typing speed should be good enough, they will test your understanding ability at different situations,

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to have good communication skills this helps a lot in your interview

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What are the various sales methodoloiges you use to qualify a lead ?
  • Ans. 

    I use various sales methodologies such as BANT, SPIN selling, and MEDDIC to qualify leads.

    • BANT (Budget, Authority, Need, Timeline) - Assessing if the lead has the budget, authority, need, and timeline to make a purchase.

    • SPIN Selling (Situation, Problem, Implication, Need-payoff) - Understanding the lead's situation, identifying their problems, exploring the implications, and presenting a need-payoff solution.

    • MEDDIC (Me...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What will you bring to the company as an employee ?
  • Ans. I will be an astute performer making sure I meet the sales targets and also ensuring the customer has a good onboarding experience.
  • Answered Anonymously

I applied via Referral and was interviewed in Sep 2019. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions regarding my previous profile as well as the profile i came for in ADP.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident about what you say. just dont try your luck as not every lunch is free in life.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Digital Interaction Advisor interview for experienced candidates?
24/7 Customer interview process for experienced candidates usually has 3 rounds. The most common rounds in the 24/7 Customer interview process for experienced candidates are Resume Shortlist, HR and Assignment.
What are the top questions asked in 24/7 Customer Digital Interaction Advisor interview for experienced candidates?

Some of the top questions asked at the 24/7 Customer Digital Interaction Advisor interview for experienced candidates -

  1. Testing fluency of Engl...read more
  2. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...read more
  3. Here they will assign a scenario where in you need to assist two customers at a...read more
How long is the 24/7 Customer Digital Interaction Advisor interview process?

The duration of 24/7 Customer Digital Interaction Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Digital Interaction Advisor Interview Process for Experienced

based on 4 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

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24/7 Customer Digital Interaction Advisor Salary
based on 1.3k salaries
₹1 L/yr - ₹4.2 L/yr
At par with the average Digital Interaction Advisor Salary in India
View more details

24/7 Customer Digital Interaction Advisor Reviews and Ratings

based on 463 reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.0

Salary

3.3

Job security

3.9

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 463 Reviews and Ratings
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