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24/7 Customer Digital Interactive Specialist Interview Questions and Answers

Updated 30 Oct 2023

24/7 Customer Digital Interactive Specialist Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They will ask you your self Intro, Just communication is enough, its easy
  • Q2. Sometimes they ask about a topic, sometimes not
Round 3 - Aptitude Test 

This round you need to take chat test, Its easy, Just speed is enough

Interview Preparation Tips

Interview preparation tips for other job seekers - Mainly they focus on communication.
Dont work, If you are a Graduate, Especially you are a PG holder, I request
Coz, maybe you might take time in finding a job on your preference, but work in a small firm as accountant or something, even though salary is less,
Dont work in customer support.

I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - Technical 

(1 Question)

  • Q1. Tell about yourself .....?
  • Ans. Just tell genuine answers please don't be very nervous or scared
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be casual genuine. And answer comfortably and be honest

Digital Interactive Specialist Interview Questions Asked at Other Companies

Interview Questionnaire 

2 Questions

  • Q1. It will be easy only..anyone can clear it. They oly ask abt shift salary and they r will be aptitude it will also be easy you just need to concentrate on it.
  • Q2. Say yes to all their questions...never say you have future plans... and be bold and confident when u speak.

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. I was asked just few acadamics and technical questions in the first round, where you will be tested on your communication skills, if all answers are genuine then you are all set for next round.
  • Q2. Tell me about yourself.
  • Q3. How this job help you in your future and why did you choose this job
  • Q4. Technical questions like what is a malware and what are the types of antivirus
  • Q5. Where you will be seeing yourself after 5 years in the organization.
  • Q6. What are your salray expectations
  • Q7. Are you okay with night shits and rotational week offs
  • Q8. Tell about your family

Interview Preparation Tips

Interview preparation tips for other job seekers - Be conscious and laugh more seeing all worried faces, and make sure to be as cool as possible, I was just looking at female HR's faces and giving a smile for no reason.

24/7 Customer interview questions for designations

 Digital Interactive Advisor

 (1)

 Digital Sales Specialist

 (1)

 Interactive Social Media Advisor

 (1)

 Digital Consultant

 (1)

 Digital Advisor

 (2)

 Customer Service Specialist

 (1)

 Process Specialist

 (1)

 Digital Interaction Advisor

 (26)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic details to know about the person.
Round 3 - Aptitude Test 

Communication, grammer and writing skills test.

Round 4 - One-on-one 

(1 Question)

  • Q1. Scenario based questions for support / sales process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with HR for any clarification, discuss about non hiring zones.

Interview Questionnaire 

1 Question

  • Q1. About customer service

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

There was a aptitude test which contains questions related to customer service

Round 3 - Technical 

(1 Question)

  • Q1. Network related questions and answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and coming to aptitude be very careful while answering amd read the questions carefully before you answer them

I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a highly skilled Digital Interactive Specialist, leading innovative projects and driving impactful results.

    • Continuing to develop my expertise in digital interactive design and technology

    • Leading and managing a team of digital specialists

    • Collaborating with cross-functional teams to create engaging and user-friendly digital experiences

    • Staying updated with the latest trends and advancements in t...

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Aptitude Test 
Round 4 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - I have failed 3 times in the interview but that didn't stopped me and I tried again 4th time and this attempt was successful, the earlier rounds I failed in aptitude and technical tests and when it was cleared then again failed in operations round and in 4th attempt everything was cleared. Just be prepare for the interviews and the tests and be clear about everything going on and have an clarification about what you are doing, rounds will be easier juts listen to the Hr.'s and the given information on everything and then you might clear it easily without any other attempts. In operation rounds be prepared for technical questions and also analytical questions, give valuable answers to the questions and add some extra points to have an justification to your answer. That shall be all for the interview.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Share details from the begining but keep your answers crisp and short
  • Answered Anonymously
  • Q2. When can you join?
  • Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
  • Answered Anonymously
Round 3 - One-on-one 

(2 Questions)

  • Q1. Work experience and skills
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
Round 4 - One-on-one 

(2 Questions)

  • Q1. Brief about yourself
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Digital Interactive Specialist interview?
24/7 Customer interview process usually has 3-4 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for 24/7 Customer Digital Interactive Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Artificial Intelligence, Customer Service, Retail Operations and chat support.
What are the top questions asked in 24/7 Customer Digital Interactive Specialist interview?

Some of the top questions asked at the 24/7 Customer Digital Interactive Specialist interview -

  1. I was asked just few acadamics and technical questions in the first round, wher...read more
  2. Technical questions like what is a malware and what are the types of antivi...read more
  3. It will be easy only..anyone can clear it. They oly ask abt shift salary and th...read more

Tell us how to improve this page.

24/7 Customer Digital Interactive Specialist Interview Process

based on 2 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Aptitude Test Round
View more

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24/7 Customer Digital Interactive Specialist Salary
based on 989 salaries
₹1 L/yr - ₹4.9 L/yr
At par with the average Digital Interactive Specialist Salary in India
View more details

24/7 Customer Digital Interactive Specialist Reviews and Ratings

based on 273 reviews

3.6/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

2.9

Salary

3.4

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 273 Reviews and Ratings
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