24/7 Customer Customer Support Executive Interview Questions and Answers

Q1. HR - about self introduction
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Q2. What is motivation for middle class boys !
Ans. 
Middle class boys are motivated by financial stability, career growth, and social status.
• Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

• Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

• Social status and recognition from peers and society can also be a driving force for motiv...read more
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Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.
• Experienced in handling customer inquiries and providing solutions

• Strong communication skills both written and verbal

• Ability to remain calm and professional in high-pressure situations

• Familiar with CRM systems and ticketing platforms

• Previous experience in retail customer service
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Q2. Walk me through the resume
Ans. 
I have a diverse background in customer service and communication skills.
• Started as a customer service representative at XYZ Company, handling inquiries and resolving issues

• Promoted to team lead, responsible for training new hires and managing escalations

• Completed a communication skills workshop to improve interactions with customers
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Q1. Walk me through the resume
Ans. 
Experienced in customer service and problem-solving skills, with a background in retail and hospitality.
• Started career in retail, providing excellent customer service and resolving issues

• Transitioned to hospitality industry, honing communication and problem-solving skills

• Currently seeking to apply skills in customer support role
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Q2. Salary expectation
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English test, email writing

Q1. I don't remember the questions as it was 13 years ago.
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Q2. I don't remember the questions as it was 13 years ago.
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Q1. I don't remember the questions as it was 13 years ago.
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Q2. I don't remember the questions as it was 13 years ago.
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Q1. Tell me about yourself
Ans. Share details from the begining but keep your answers crisp and short
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Q2. When can you join?
Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
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Q1. Work experience and skills
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Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
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Q1. Brief about yourself
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Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...read more
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