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I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.
I am a Customer Support Executive with excellent communication skills and a strong background in resolving customer issues.
I have over 5 years of experience in customer support roles, where I have successfully handled a wide range of customer inquiries and complaints.
I am skilled in active listening and problem-solving, which allows me to understand customer concerns and provide effective solutions.
I am proficient in u...
To handle an irritated user/customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to understand their concerns and frustrations.
Empathize with their emotions and acknowledge their feelings.
Apologize sincerely for any inconvenience caused.
Offer a solution or alternative to address their issue.
Follow up to ensure their satisfaction and resolve any remaining concerns.
Yes
I am comfortable working in rotational shifts and week offs.
I understand the nature of the customer support role and the need for flexibility in working hours.
I have previous experience working in similar shifts and have successfully managed my work-life balance.
I am adaptable and can easily adjust my schedule to accommodate different shifts and days off.
I believe that providing excellent customer support requires b...
Yes, I am comfortable working on weekends.
I understand the importance of providing support to customers even on weekends
I am willing to adjust my schedule to accommodate weekend shifts
I have previous experience working on weekends in a customer support role
I believe in maintaining a good work-life balance and am willing to make the necessary sacrifices
I am committed to providing excellent customer service, regardless o
I applied via Campus Placement
I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Speaking on random topics to showcase communication skills and knowledge on various subjects.
Discussing current events or news
Sharing personal hobbies or interests
Talking about favorite books, movies, or TV shows
Exploring travel experiences or dream destinations
24/7 Customer interview questions for popular designations
I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
Get interview-ready with Top 24/7 Customer Interview Questions
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
Good and not so hard and not taken too much time
Yes good and i explained about that and got selected
Assessment Good and manageable
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
Will be given a topic to discuss and will be monitored to see who is doing good
Set of questions to clear the assessment
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Easy question to answer.
Managed client accounts, conducted market research, and provided financial advice.
Managed client accounts by monitoring investments and providing updates
Conducted market research to identify potential investment opportunities
Provided financial advice to clients based on their individual goals and risk tolerance
I am a dedicated and experienced financial advisor with a passion for helping clients achieve their financial goals.
Over 10 years of experience in financial planning and investment management
Strong track record of successfully guiding clients through complex financial decisions
Expertise in retirement planning, tax strategies, and risk management
Client-focused approach with a commitment to building long-term relationshi...
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.
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The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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