AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
24/7 Customer Interview Questions, Process, and Tips
Top 24/7 Customer Interview Questions and Answers
- Q1. What are different computer platforms available?asked in Social Media Advisor interview
- Q2. Do you know about our software? Have you ever used it?asked in Social Media Analyst interview
- Q3. What is a pac file and how does this works - it's difference with proxyasked in Senior Manager interview
24/7 Customer Interview Experiences
175 interviews found
I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Give intro of yourself?
- Ans.
I am a Customer Support Executive with excellent communication skills and a strong background in resolving customer issues.
I have over 5 years of experience in customer support roles, where I have successfully handled a wide range of customer inquiries and complaints.
I am skilled in active listening and problem-solving, which allows me to understand customer concerns and provide effective solutions.
I am proficient in u...
- Q2. How to handle irritated user/ customer?
- Ans.
To handle an irritated user/customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to understand their concerns and frustrations.
Empathize with their emotions and acknowledge their feelings.
Apologize sincerely for any inconvenience caused.
Offer a solution or alternative to address their issue.
Follow up to ensure their satisfaction and resolve any remaining concerns.
(3 Questions)
- Q1. Email writing, Typing test, typing speed?
- Q2. Comfortable to work in rotational shifts and week offs?
- Ans.
Yes
I am comfortable working in rotational shifts and week offs.
I understand the nature of the customer support role and the need for flexibility in working hours.
I have previous experience working in similar shifts and have successfully managed my work-life balance.
I am adaptable and can easily adjust my schedule to accommodate different shifts and days off.
I believe that providing excellent customer support requires b...
- Q3. Comfortable working on weekend?
- Ans.
Yes, I am comfortable working on weekends.
I understand the importance of providing support to customers even on weekends
I am willing to adjust my schedule to accommodate weekend shifts
I have previous experience working on weekends in a customer support role
I believe in maintaining a good work-life balance and am willing to make the necessary sacrifices
I am committed to providing excellent customer service, regardless o
Interview Preparation Tips
- Phonetics
- Grammar
- Email writing
Customer Support Executive Interview Questions asked at other Companies
Saurabh Rai
I applied via Campus Placement
(2 Questions)
- Q1. Resume related question
- Q2. Outlook PST backup
(2 Questions)
- Q1. Resume related question
- Q2. Last job role and responsibilities
(2 Questions)
- Q1. Desktop related
- Q2. Vlan configure and rules
(2 Questions)
- Q1. Network setup devices
- Q2. Vpn how to configure
(2 Questions)
- Q1. Why we hire you
- Q2. Previous job left
Interview Preparation Tips
Skills evaluated in this interview
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and documents submission
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Speak on random topics
- Ans.
Speaking on random topics to showcase communication skills and knowledge on various subjects.
Discussing current events or news
Sharing personal hobbies or interests
Talking about favorite books, movies, or TV shows
Exploring travel experiences or dream destinations
- Q2. Type the topic what they given
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
24/7 Customer interview questions for popular designations
Selected
I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
(2 Questions)
- Q1. Random questions
- Q2. About yourself self introduction
Customer Care Executive Interview Questions asked at other Companies
Get interview-ready with Top 24/7 Customer Interview Questions
Somya Som
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self intro and sale the product
- Ans.
Good and not so hard and not taken too much time
- Q2. About customer service
- Ans.
Yes good and i explained about that and got selected
Assessment Good and manageable
(3 Questions)
- Q1. Sale the product and self intro
- Ans.
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
- Q2. About education
- Q3. About hobbies and about customers
Customer Service Executive Interview Questions asked at other Companies
Jobs at 24/7 Customer
Will be given a topic to discuss and will be monitored to see who is doing good
Set of questions to clear the assessment
(2 Questions)
- Q1. Self introduction
- Q2. Role play to understand customer service skills
Operations Manager Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(1 Question)
- Q1. Can you describe your last day of school?
- Ans.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
(1 Question)
- Q1. Tell me about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Easy question to answer.
(3 Questions)
- Q1. About last company
- Q2. Responsibilities in previous job
- Ans.
Managed client accounts, conducted market research, and provided financial advice.
Managed client accounts by monitoring investments and providing updates
Conducted market research to identify potential investment opportunities
Provided financial advice to clients based on their individual goals and risk tolerance
- Q3. Tell about yourself
- Ans.
I am a dedicated and experienced financial advisor with a passion for helping clients achieve their financial goals.
Over 10 years of experience in financial planning and investment management
Strong track record of successfully guiding clients through complex financial decisions
Expertise in retirement planning, tax strategies, and risk management
Client-focused approach with a commitment to building long-term relationshi...
Interview Preparation Tips
Advisor Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
(1 Question)
- Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
(1 Question)
- Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Give an Introduction
- Q2. Talk about your resume
(1 Question)
- Q1. Tell me about one certain topics. They will check your fluency in English.
(2 Questions)
- Q1. Write & Answer some grammatical questions. Which was online.
- Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
(1 Question)
- Q1. Operational round
Interview Preparation Tips
Non Voice Process Associate Interview Questions asked at other Companies
Top trending discussions
24/7 Customer Interview FAQs
The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
24/7 Customer Interviews By Designations
- 24/7 Customer Digital Interaction Advisor Interview Questions
- 24/7 Customer Customer Service Associate Interview Questions
- 24/7 Customer Advisor Interview Questions
- 24/7 Customer Digital Interactive Specialist Interview Questions
- 24/7 Customer Customer Service Executive Interview Questions
- 24/7 Customer Customer Support Executive Interview Questions
- 24/7 Customer NON Voice Process Interview Questions
- 24/7 Customer Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Digital Interaction Advisor Interview Questions
- Customer Service Associate Interview Questions
- Advisor Interview Questions
- Digital Interactive Specialist Interview Questions
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- NON Voice Process Interview Questions
- Intern Interview Questions
- Show more
24/7 Customer Interview Process
based on 166 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
24/7 Customer Reviews and Ratings
based on 2.8k reviews
Rating in categories
|
Digital Interaction Advisor
1.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Digital Interactive Specialist
998
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Advisor
523
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Digital Interaction Executive
374
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Executive
280
salaries
| ₹0 L/yr - ₹0 L/yr |
WNS
Genpact
Concentrix Corporation
Teleperformance
- Home >
- Interviews >
- 24/7 Customer Interview Questions
