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24/7 Customer Interview Questions, Process, and Tips
Top 24/7 Customer Interview Questions and Answers
- Q1. What are different computer platforms available?asked in Social Media Advisor interview
- Q2. Do you know about our software? Have you ever used it?asked in Social Media Analyst interview
- Q3. What is a pac file and how does this works - it's difference with proxyasked in Senior Manager interview
24/7 Customer Interview Experiences
175 interviews found
Anonymous
I was interviewed before Aug 2016.
Interview Questionnaire
10 Questions
- Q1. Once again was asked to tell about myself.
- Q2. What are your strengths n weakness?
- Ans.
My strengths include strong communication skills and creativity. My weakness is that I can be overly detail-oriented at times.
Strengths: strong communication skills
Strengths: creativity
Weakness: overly detail-oriented
Weakness: can be perfectionistic
- Q3. Tell me about this company ?
- Ans.
This company is a leading social media management platform.
Provides tools for scheduling and publishing content on various social media platforms
Offers analytics and reporting features to track social media performance
Helps businesses engage with their audience and manage customer interactions
Integrates with popular social media platforms like Facebook, Twitter, Instagram, etc.
Offers social media listening capabilities
- Q4. Why you would like to join this company?
- Ans.
I would like to join this company because of its strong reputation in the industry and its commitment to innovation and growth.
The company has a strong reputation in the industry, which would provide me with valuable experience and opportunities for growth.
I am impressed by the company's commitment to innovation and staying ahead of the curve in the ever-changing social media landscape.
The company's focus on growth and...
- Q5. Are you comfortable working in rational shifts?
- Ans.
Yes, I am comfortable working in rational shifts.
I have previous experience working in rational shifts.
I am adaptable and can easily adjust my schedule.
I understand the importance of being available during different time zones.
I am willing to work flexible hours to ensure social media coverage.
I can provide examples of successfully managing social media accounts during different shifts.
- Q6. What is software? Why is it used?
- Ans.
Software is a set of instructions or programs that enable a computer to perform specific tasks or functions.
Software is a collection of code written in programming languages.
It is used to control and manage hardware devices and perform various tasks.
Software can be categorized into system software, application software, and programming software.
Examples of software include operating systems like Windows or macOS, web b...
- Q7. What are different computer platforms available?
- Ans.
Different computer platforms include Windows, macOS, Linux, and mobile platforms like iOS and Android.
Windows is a popular computer platform developed by Microsoft.
macOS is the operating system used on Apple computers.
Linux is an open-source platform that is widely used in servers and embedded systems.
iOS is the mobile platform used on Apple devices.
Android is the mobile platform used on a variety of devices from diffe
- Q8. Do you have any information about our software?
- Ans.
Yes, I have information about your software.
I have researched your software extensively.
I am familiar with its features and functionalities.
I have used your software in previous projects.
I have read reviews and feedback about your software.
- Q9. Do you have hands on practice with our software?
- Ans.
Yes, I have hands-on practice with your software.
I have used your software extensively in my previous role as a Social Media Manager.
I am familiar with all the features and functionalities of your software.
I have successfully implemented social media campaigns using your software.
I have also provided training to team members on how to use your software effectively.
- Q10. Name any of our software? Tell me why is used?
- Ans.
One of your software is called SocialMediaPro. It is used for managing and analyzing social media accounts.
SocialMediaPro is a comprehensive social media management tool.
It allows users to schedule and publish posts across multiple social media platforms.
The software provides analytics and reporting features to track the performance of social media campaigns.
It also offers social listening capabilities to monitor brand...
Interview Preparation Tips
Experience: Self introduction was held.
Round: Test
Experience: Logical reasoning,English communication, Simple maths Q n A, PARAGRAPH COMPREHENSION SAMPLE QUESTIONS.
Duration: 1 hour 10 minutes
Total Questions: 35
Round: Test
Experience: Typing speed was checked also moc chat was taken by Hr team.
Duration: 1 hour 10 minutes
Total Questions: 35
Round: HR Interview
Experience: I was asked random questions to check my capabilities.
Round: Technical Interview
Experience: Few technical questions were asked by process head and they were quite happy with the answers.
Round: Ops round
Experience: Operation manger took the final round and informed me that I was through with previous round.
Salary negotiations happened here as well as casual talk
Skills: Communication And Confidence
College Name: B.E.L First Grade College
Skills evaluated in this interview
Social Media Advisor Interview Questions asked at other Companies
Saurabh Rai
I applied via Campus Placement
(2 Questions)
- Q1. Resume related question
- Q2. Outlook PST backup
(2 Questions)
- Q1. Resume related question
- Q2. Last job role and responsibilities
(2 Questions)
- Q1. Desktop related
- Q2. Vlan configure and rules
(2 Questions)
- Q1. Network setup devices
- Q2. Vpn how to configure
(2 Questions)
- Q1. Why we hire you
- Q2. Previous job left
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and documents submission
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Speak on random topics
- Ans.
Speaking on random topics to showcase communication skills and knowledge on various subjects.
Discussing current events or news
Sharing personal hobbies or interests
Talking about favorite books, movies, or TV shows
Exploring travel experiences or dream destinations
- Q2. Type the topic what they given
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
24/7 Customer interview questions for popular designations
Selected
I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
(2 Questions)
- Q1. Random questions
- Q2. About yourself self introduction
Customer Care Executive Interview Questions asked at other Companies
Get interview-ready with Top 24/7 Customer Interview Questions
Somya Som
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self intro and sale the product
- Ans.
Good and not so hard and not taken too much time
- Q2. About customer service
- Ans.
Yes good and i explained about that and got selected
Assessment Good and manageable
(3 Questions)
- Q1. Sale the product and self intro
- Ans.
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
- Q2. About education
- Q3. About hobbies and about customers
Customer Service Executive Interview Questions asked at other Companies
Jobs at 24/7 Customer
Will be given a topic to discuss and will be monitored to see who is doing good
Set of questions to clear the assessment
(2 Questions)
- Q1. Self introduction
- Q2. Role play to understand customer service skills
Operations Manager Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(1 Question)
- Q1. Can you describe your last day of school?
- Ans.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
(1 Question)
- Q1. Tell me about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Easy question to answer.
(3 Questions)
- Q1. About last company
- Q2. Responsibilities in previous job
- Ans.
Managed client accounts, conducted market research, and provided financial advice.
Managed client accounts by monitoring investments and providing updates
Conducted market research to identify potential investment opportunities
Provided financial advice to clients based on their individual goals and risk tolerance
- Q3. Tell about yourself
- Ans.
I am a dedicated and experienced financial advisor with a passion for helping clients achieve their financial goals.
Over 10 years of experience in financial planning and investment management
Strong track record of successfully guiding clients through complex financial decisions
Expertise in retirement planning, tax strategies, and risk management
Client-focused approach with a commitment to building long-term relationshi...
Interview Preparation Tips
Advisor Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
(1 Question)
- Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
(1 Question)
- Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Give an Introduction
- Q2. Talk about your resume
(1 Question)
- Q1. Tell me about one certain topics. They will check your fluency in English.
(2 Questions)
- Q1. Write & Answer some grammatical questions. Which was online.
- Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
(1 Question)
- Q1. Operational round
Interview Preparation Tips
Non Voice Process Associate Interview Questions asked at other Companies
Top trending discussions
24/7 Customer Interview FAQs
The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.
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24/7 Customer Interviews By Designations
- 24/7 Customer Digital Interaction Advisor Interview Questions
- 24/7 Customer Customer Service Associate Interview Questions
- 24/7 Customer Advisor Interview Questions
- 24/7 Customer Digital Interactive Specialist Interview Questions
- 24/7 Customer Customer Service Executive Interview Questions
- 24/7 Customer Customer Support Executive Interview Questions
- 24/7 Customer NON Voice Process Interview Questions
- 24/7 Customer Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Digital Interaction Advisor Interview Questions
- Customer Service Associate Interview Questions
- Advisor Interview Questions
- Digital Interactive Specialist Interview Questions
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- NON Voice Process Interview Questions
- Intern Interview Questions
- Show more
24/7 Customer Interview Process
based on 166 interviews
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24/7 Customer Reviews and Ratings
based on 2.8k reviews
Rating in categories
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Digital Interaction Advisor
1.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Digital Interactive Specialist
998
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Advisor
523
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Digital Interaction Executive
374
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Executive
280
salaries
| ₹0 L/yr - ₹0 L/yr |
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