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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

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24/7 Customer Interview Experiences

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175 interviews found

I was interviewed before Aug 2016.

Interview Questionnaire 

10 Questions

  • Q1. Once again was asked to tell about myself.
  • Q2. What are your strengths n weakness?
  • Ans. 

    My strengths include strong communication skills and creativity. My weakness is that I can be overly detail-oriented at times.

    • Strengths: strong communication skills

    • Strengths: creativity

    • Weakness: overly detail-oriented

    • Weakness: can be perfectionistic

  • Answered by AI
  • Q3. Tell me about this company ?
  • Ans. 

    This company is a leading social media management platform.

    • Provides tools for scheduling and publishing content on various social media platforms

    • Offers analytics and reporting features to track social media performance

    • Helps businesses engage with their audience and manage customer interactions

    • Integrates with popular social media platforms like Facebook, Twitter, Instagram, etc.

    • Offers social media listening capabilities

  • Answered by AI
  • Q4. Why you would like to join this company?
  • Ans. 

    I would like to join this company because of its strong reputation in the industry and its commitment to innovation and growth.

    • The company has a strong reputation in the industry, which would provide me with valuable experience and opportunities for growth.

    • I am impressed by the company's commitment to innovation and staying ahead of the curve in the ever-changing social media landscape.

    • The company's focus on growth and...

  • Answered by AI
  • Q5. Are you comfortable working in rational shifts?
  • Ans. 

    Yes, I am comfortable working in rational shifts.

    • I have previous experience working in rational shifts.

    • I am adaptable and can easily adjust my schedule.

    • I understand the importance of being available during different time zones.

    • I am willing to work flexible hours to ensure social media coverage.

    • I can provide examples of successfully managing social media accounts during different shifts.

  • Answered by AI
  • Q6. What is software? Why is it used?
  • Ans. 

    Software is a set of instructions or programs that enable a computer to perform specific tasks or functions.

    • Software is a collection of code written in programming languages.

    • It is used to control and manage hardware devices and perform various tasks.

    • Software can be categorized into system software, application software, and programming software.

    • Examples of software include operating systems like Windows or macOS, web b...

  • Answered by AI
  • Q7. What are different computer platforms available?
  • Ans. 

    Different computer platforms include Windows, macOS, Linux, and mobile platforms like iOS and Android.

    • Windows is a popular computer platform developed by Microsoft.

    • macOS is the operating system used on Apple computers.

    • Linux is an open-source platform that is widely used in servers and embedded systems.

    • iOS is the mobile platform used on Apple devices.

    • Android is the mobile platform used on a variety of devices from diffe

  • Answered by AI
  • Q8. Do you have any information about our software?
  • Ans. 

    Yes, I have information about your software.

    • I have researched your software extensively.

    • I am familiar with its features and functionalities.

    • I have used your software in previous projects.

    • I have read reviews and feedback about your software.

  • Answered by AI
  • Q9. Do you have hands on practice with our software?
  • Ans. 

    Yes, I have hands-on practice with your software.

    • I have used your software extensively in my previous role as a Social Media Manager.

    • I am familiar with all the features and functionalities of your software.

    • I have successfully implemented social media campaigns using your software.

    • I have also provided training to team members on how to use your software effectively.

  • Answered by AI
  • Q10. Name any of our software? Tell me why is used?
  • Ans. 

    One of your software is called SocialMediaPro. It is used for managing and analyzing social media accounts.

    • SocialMediaPro is a comprehensive social media management tool.

    • It allows users to schedule and publish posts across multiple social media platforms.

    • The software provides analytics and reporting features to track the performance of social media campaigns.

    • It also offers social listening capabilities to monitor brand...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Self introduction was held.

Round: Test
Experience: Logical reasoning,English communication, Simple maths Q n A, PARAGRAPH COMPREHENSION SAMPLE QUESTIONS.
Duration: 1 hour 10 minutes
Total Questions: 35

Round: Test
Experience: Typing speed was checked also moc chat was taken by Hr team.
Duration: 1 hour 10 minutes
Total Questions: 35

Round: HR Interview
Experience: I was asked random questions to check my capabilities.

Round: Technical Interview
Experience: Few technical questions were asked by process head and they were quite happy with the answers.

Round: Ops round
Experience: Operation manger took the final round and informed me that I was through with previous round.
Salary negotiations happened here as well as casual talk

Skills: Communication And Confidence
College Name: B.E.L First Grade College

Skills evaluated in this interview

Social Media Advisor Interview Questions asked at other Companies

Q1. What are different computer platforms available?
View answer (4)

Interview Questions & Answers

user image Saurabh Rai

posted on 8 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Technical 

(2 Questions)

  • Q1. Resume related question
  • Q2. Outlook PST backup
Round 2 - One-on-one 

(2 Questions)

  • Q1. Resume related question
  • Q2. Last job role and responsibilities
Round 3 - Technical 

(2 Questions)

  • Q1. Desktop related
  • Q2. Vlan configure and rules
Round 4 - Technical 

(2 Questions)

  • Q1. Network setup devices
  • Q2. Vpn how to configure
Round 5 - HR 

(2 Questions)

  • Q1. Why we hire you
  • Q2. Previous job left

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good but depends on team.inwas happy because of my manager

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Speak on random topics
  • Ans. 

    Speaking on random topics to showcase communication skills and knowledge on various subjects.

    • Discussing current events or news

    • Sharing personal hobbies or interests

    • Talking about favorite books, movies, or TV shows

    • Exploring travel experiences or dream destinations

  • Answered by AI
  • Q2. Type the topic what they given

Interview Preparation Tips

Interview preparation tips for other job seekers - improve communication skills

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 Customer Care Executive

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
  • Q2. About yourself self introduction

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top 24/7 Customer Interview Questions

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self intro and sale the product
  • Ans. 

    Good and not so hard and not taken too much time

  • Answered by Somya Som
  • Q2. About customer service
  • Ans. 

    Yes good and i explained about that and got selected

  • Answered by Somya Som
Round 2 - Aptitude Test 

Assessment Good and manageable

Round 3 - Behavioral 

(3 Questions)

  • Q1. Sale the product and self intro
  • Ans. 

    It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys

  • Answered by Somya Som
  • Q2. About education
  • Q3. About hobbies and about customers

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at 24/7 Customer

View all
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Will be given a topic to discuss and will be monitored to see who is doing good

Round 2 - Aptitude Test 

Set of questions to clear the assessment

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Role play to understand customer service skills

Operations Manager Interview Questions asked at other Companies

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more
View answer (5)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Advisor Interview Questions & Answers

user image Anonymous

posted on 19 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy question to answer.

Round 2 - HR 

(3 Questions)

  • Q1. About last company
  • Q2. Responsibilities in previous job
  • Ans. 

    Managed client accounts, conducted market research, and provided financial advice.

    • Managed client accounts by monitoring investments and providing updates

    • Conducted market research to identify potential investment opportunities

    • Provided financial advice to clients based on their individual goals and risk tolerance

  • Answered by AI
  • Q3. Tell about yourself
  • Ans. 

    I am a dedicated and experienced financial advisor with a passion for helping clients achieve their financial goals.

    • Over 10 years of experience in financial planning and investment management

    • Strong track record of successfully guiding clients through complex financial decisions

    • Expertise in retirement planning, tax strategies, and risk management

    • Client-focused approach with a commitment to building long-term relationshi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and attentive.

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

Versant round where you have to complete some given task given by them in a given time frame

Round 2 - HR 

(1 Question)

  • Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
Round 3 - Behavioral 

(1 Question)

  • Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be good in grammar and communication skills

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give an Introduction
  • Q2. Talk about your resume
Round 2 - HR 

(1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
Round 3 - Technical 

(2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
Round 4 - Operational 

(1 Question)

  • Q1. Operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
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3.5/5

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3.5

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3.3

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3.6

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3.3

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