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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

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175 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 27 Mar 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(5 Questions)

  • Q1. Any technical marketing field iam working so I am exploring best of technology marketing
  • Q2. Iam marketing experience iam leading team best iam hard working company growth
  • Q3. What futechar compeny best marketing field
  • Ans. 

    The best marketing field for a future tech company would be digital marketing.

    • Digital marketing allows for targeted advertising and reaching a wider audience

    • Social media platforms like Facebook, Instagram, and Twitter are great for promoting tech products

    • Search engine optimization (SEO) can help improve visibility on search engines like Google

    • Email marketing can be used to nurture leads and keep customers engaged

    • Conten...

  • Answered by AI
  • Q4. Taking vice clear and louder best of bpo
  • Q5. How to taking costamar best review give mi
  • Ans. 

    To give a review of Costamar, you can provide feedback on their services, customer support, pricing, and overall experience.

    • Highlight the positive aspects of Costamar's services such as their efficiency and professionalism

    • Mention any outstanding customer support experiences you had with Costamar

    • Discuss the pricing options and affordability of Costamar's services

    • Share your overall experience with Costamar, including any...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You taking costamar so best voice and good communication and best knowledge all so

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
Round 2 - Aptitude Test 

The test is all about English grammar

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and problem-solving skills

    • Customer service representatives should be knowledgeable about the products or services they are supporting

    • They should be empathetic and patient whe...

  • Answered by AI

Non Voice Customer Service Associate Interview Questions asked at other Companies

Q1. What do you know about bpo sector ?
View answer (1)
24/7 Customer Interview Questions and Answers for Freshers
illustration image
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Assignment 

Topic based assignment where we were asked to write an essay

Round 2 - Assignment 

Topic given to talk about for 10 mins

Round 3 - One-on-one 

(1 Question)

  • Q1. Given a topic where they test my english and typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice people but pay is less.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
No response

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Customer care number XXXXX all
  • Q2. Touch Rupee customer care number XXXXX all
  • Q3. Loan Customer Care Helpline Number ... XXXXX
  • Q4. Care number XXXXX all
  • Q5. Loan Puttu customer care number XXXXX all

Interview Preparation Tips

Interview preparation tips for other job seekers - Touch Rupee Customer Care Helpline Number - XXXXX
customer care number XXXXX all

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Social Media Executive Interview Questions & Answers

user image Harshitha Gombe

posted on 28 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Overall conversation was good
  • Q2. Self Introduction, Work experience with previous organization, general questions to check the stabilty, confidence.
Round 2 - Essay writings 

(2 Questions)

  • Q1. Essay writing topics are assigned by HR, where we have to write the essay on particular topic and send it through mail.
  • Q2. How Global Warming is affecting Earth’s Environment.
  • Ans. 

    Global warming is causing rising temperatures, melting ice caps, extreme weather events, and disruptions to ecosystems.

    • Rising temperatures leading to heatwaves and droughts

    • Melting ice caps causing sea level rise

    • Extreme weather events like hurricanes and wildfires becoming more frequent

    • Disruptions to ecosystems leading to loss of biodiversity

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Here i was asked to explain my roles and responsibilities about my previous company. Overall conversations was good. To test your communication they might ask you to talk on the topics if you are a fresher...

Interview Preparation Tips

Topics to prepare for 24/7 Customer Social Media Executive interview:
  • Be confident
  • True to the work
Interview preparation tips for other job seekers - It's a good work environment. Better opportunity and internal hirings are good and quick based on the performance.

Social Media Executive Interview Questions asked at other Companies

Q1. Do you know how to use Canva for editing pics & videos?
View answer (1)

Get interview-ready with Top 24/7 Customer Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. * Introduce about yourself?
Round 2 - Aptitude Test 

* English Grammer
* Logical reasoning
* Maths
* Complete sentence and Incomplete sentence
* Personality development questions
* Chat

Round 3 - HR 

(2 Questions)

  • Q1. 1. Introduce about yourself? 2. How do you solve customer queries? 3. What is you plan to improve you skill and careers? 4. best moment in your life? 5. Best achievements in your life? 6. Hobbies?
  • Q2. 7. Why this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Before going to an interview kindly do research in social medias like Linkedin, Youtube etc.
I will like to add one more..... Kindly do visit youtube and search 24/7 ai aptitude test questions you will find out some videos (but the questions are changed right now) but you wil;l get some ideas. it is very helpfull to you all.

Jobs at 24/7 Customer

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Your favourite topic
Round 2 - Assignment 

Communication test and pronunciation skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication have positive attitude.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction Women empowerment
Round 3 - Assignment 

Computer mutiple choice

Round 4 - HR 

(1 Question)

  • Q1. What do you know about our company Why should we hire you

Non Voice Customer Support Executive Interview Questions asked at other Companies

Q1. If the sitution is going to be worst you are a leader of team who would you hnadle this.
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Do you have knowledge on Ms Excel
  • Ans. 

    Yes, I have knowledge on Ms Excel.

    • I am proficient in using Excel for data entry, analysis, and reporting.

    • I am familiar with various functions and formulas in Excel.

    • I have experience in creating charts and graphs in Excel.

    • I can use Excel to manage and organize large amounts of data.

    • I am comfortable with using Excel shortcuts to increase efficiency.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good and you should be ready with night shift

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Questions testing spatial Ability

Round 2 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a detail-oriented and organized individual with experience in data entry.

    • I have worked as a data entry operator for XYZ Company for 2 years.

    • I am proficient in using Microsoft Excel and other data entry software.

    • I have a strong attention to detail and accuracy, ensuring data integrity.

    • I am able to handle large volumes of data and meet tight deadlines.

    • I am a fast learner and adapt quickly to new systems and processe

  • Answered by AI
  • Q2. My strength are I am a self motivator and hard working discipline person short term goals is a get a job and my long term goal is to achieve a good position where can I build my career as well as an organi...
  • Q3. Why should we hair you
  • Ans. As a fresher I bring a lot of tablets and terms of skills and ability and I very fixability and adaptive to learn new things which mean I will able to contribute something capable to the growth of the company
  • Answered Anonymously
  • Q4. What is your weekness
  • Ans. 

    My weakness is that I can be overly meticulous, which sometimes slows down my work.

    • I tend to double-check my work multiple times to ensure accuracy.

    • I sometimes spend more time than necessary on small details.

    • I am working on finding a balance between thoroughness and efficiency.

    • For example, when entering data, I may spend extra time verifying each entry to avoid errors.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know yourself and what you want
Pump yourself up and stay positive

Data Entry Operator Interview Questions asked at other Companies

Q1. What is skills matrix of Return center Department?
View answer (43)
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24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Interview Process

based on 166 interviews

Interview experience

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3.6

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3.3

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