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24/7 Customer Senior Manager Interview Questions, Process, and Tips

Updated 30 Aug 2024

24/7 Customer Senior Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you consider this organization
  • Ans. 

    I consider this organization because of its strong reputation, innovative projects, and commitment to employee development.

    • Strong reputation in the industry

    • Innovative projects and initiatives

    • Commitment to employee development and growth opportunities

  • Answered by AI
  • Q2. Where do you want to see yourself in immediate and long term position
  • Ans. 

    In the immediate term, I aim to excel in my new role as Senior Manager. In the long term, I aspire to take on more leadership responsibilities and contribute significantly to the company's growth.

    • Immediate term goal: Excel in new role as Senior Manager

    • Long term goal: Take on more leadership responsibilities and contribute to company's growth

    • Seek opportunities for professional development and growth within the organizat

  • Answered by AI
  • Q3. How will you manage conflict of interest
  • Ans. 

    I will establish clear guidelines, disclose any potential conflicts, and prioritize the best interest of the organization.

    • Establish clear guidelines and policies regarding conflict of interest

    • Encourage open communication and disclosure of any potential conflicts

    • Prioritize the best interest of the organization over personal interests

    • Recuse myself from decision-making processes where a conflict exists

    • Seek advice from a h...

  • Answered by AI
Round 2 - Technical 

(6 Questions)

  • Q1. How will you leverage DHCP resiliency
  • Ans. 

    I will ensure DHCP servers are redundant and have failover mechanisms in place to maintain network connectivity.

    • Implementing DHCP server clustering for automatic failover

    • Configuring DHCP split scopes for load balancing

    • Utilizing DHCP relay agents to ensure DHCP requests are forwarded to multiple servers

    • Regularly monitoring DHCP server performance and availability

  • Answered by AI
  • Q2. How AD replication works Site topology
  • Ans. 

    AD replication is the process of copying changes in Active Directory from one domain controller to another.

    • AD replication ensures that all domain controllers in a network have consistent and up-to-date information.

    • Replication occurs between domain controllers within the same site or between sites.

    • Site topology defines the replication connections between sites and helps optimize replication traffic.

    • Bridgehead servers ar...

  • Answered by AI
  • Q3. What is a pac file and how does this works - it's difference with proxy
  • Ans. 

    A pac file is a configuration file used by web browsers to automatically choose the appropriate proxy server for a given URL.

    • Pac file stands for Proxy Auto-Configuration file.

    • It contains JavaScript functions that define the rules for choosing a proxy server based on the URL being accessed.

    • Pac files are used by web browsers to automatically select the most suitable proxy server for a given URL.

    • Pac files can be hosted on...

  • Answered by AI
  • Q4. Squid Proxy configuration
  • Q5. O365 administration
  • Q6. OKTA SSO & MFA

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. System design on current product
  • Ans. 

    I have experience in system design for current product, focusing on scalability and efficiency.

    • Analyze current system architecture and identify areas for improvement

    • Consider scalability, performance, security, and user experience in design

    • Collaborate with cross-functional teams to gather requirements and ensure alignment

    • Implement best practices and technologies to optimize system design

    • Regularly review and iterate on s

  • Answered by AI
  • Q2. Difference between NoSQL and RDMBS
  • Ans. 

    NoSQL is a non-relational database management system that allows for flexible and scalable data storage, while RDBMS is a traditional relational database management system with structured data storage.

    • NoSQL databases are schema-less, allowing for easy scalability and flexibility in data storage.

    • RDBMS databases use structured query language (SQL) for data manipulation and retrieval.

    • NoSQL databases are better suited for ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How do you design the schema which can scale upto billions of rows?
  • Ans. 

    To design a schema that can scale up to billions of rows, consider partitioning, indexing, denormalization, and distributed systems.

    • Partition the data to distribute it across multiple servers or shards.

    • Use indexing techniques to optimize query performance.

    • Consider denormalizing the schema to reduce joins and improve read performance.

    • Utilize distributed systems and parallel processing to handle large data volumes.

    • Implem...

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Very good Interview Process. Good mix of Technical and Functional questions.
  • Q2. 1) Experience Project and Program management aspects. 2) Questions on Agile, Scrum and Ceremonies.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be through with what you put in the CV.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Find longest palindromic substring in a given string.
  • Ans. 

    Use dynamic programming to find the longest palindromic substring in a given string.

    • Iterate through the string and expand around each character to find palindromes.

    • Store the length of the longest palindrome found so far.

    • Return the substring based on the start and end indices of the longest palindrome.

  • Answered by AI
  • Q2. How to serialize and deserialise a tree
  • Ans. 

    To serialize and deserialize a tree, use a recursive approach to traverse the tree and store the data in a suitable format.

    • Use pre-order traversal to serialize the tree by storing the node values in a list or string.

    • For deserialization, reconstruct the tree by recursively building nodes from the serialized data.

    • Consider using JSON or XML format for serialization to easily store and retrieve tree structure.

  • Answered by AI
  • Q3. Find if a given regex (containing ., * and lower case english chars) matches a given string.
  • Ans. 

    Use regex library to match given regex with string.

    • Use a regex library like re in Python to match the given regex with the string.

    • Check if the regex matches the string using the library functions.

    • Handle cases where the regex contains special characters like . and * appropriately.

  • Answered by AI
  • Q4. Explain about throttling and implement throttle function.
  • Ans. 

    Throttling is a technique used to control the rate of requests sent to a server.

    • Throttling helps prevent server overload by limiting the number of requests processed at a time.

    • Implementing a throttle function involves setting a maximum request rate and delaying excess requests.

    • Example: Implementing a throttle function in a web application to limit the number of API calls made to a third-party service.

    • Example: Throttlin...

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Find squares of elements in a sorted array and return the sorted response.
  • Ans. 

    Sort the squares of elements in a sorted array and return the sorted response.

    • Iterate through the array and square each element.

    • Store the squared values in a new array.

    • Sort the new array and return it.

  • Answered by AI
  • Q2. Write a short promise example and implement your own promise
  • Ans. 

    A promise is a commitment to do something in the future, typically used for asynchronous operations in JavaScript.

    • Promises are used to handle asynchronous operations in JavaScript.

    • They represent a value that may be available now, in the future, or never.

    • Promises have three states: pending, fulfilled, or rejected.

    • Example: new Promise((resolve, reject) => { setTimeout(() => resolve('Done!'), 1000); });

  • Answered by AI
  • Q3. Explain event loop, what are different types of queues in event loop
  • Ans. 

    Event loop is a mechanism that allows for asynchronous execution of code by managing the order of events in a single thread.

    • Event loop continuously checks the call stack for any functions that need to be executed, and processes them in a non-blocking manner.

    • Different types of queues in event loop include microtask queue (Promise callbacks), macrotask queue (setTimeout, setInterval callbacks), and animation frame queue

  • Answered by AI
  • Q4. What is virtual DOM and why its faster
  • Ans. 

    Virtual DOM is a lightweight copy of the actual DOM, used to improve performance by minimizing direct manipulation of the real DOM.

    • Virtual DOM is a concept used in frameworks like React to optimize rendering performance.

    • Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.

    • This approach reduces the number of actual DOM manipulations, resulting in faster...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Software Engineer interview:
  • React.Js
  • Javascript
  • DSA

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Reverse the linked list.
Round 2 - Technical 

(1 Question)

  • Q1. Internel working of Hashmap
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion
Interview experience
4
Good
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Scenario based questions on project management.
  • Q2. People management again scenario based questions
Round 2 - One-on-one 

(2 Questions)

  • Q1. Cleint and stakeholder management
  • Q2. Agile and project management processes.
Round 3 - One-on-one 

(2 Questions)

  • Q1. PRoject management drilling on processes.
  • Ans. 

    Project management drilling on processes involves closely monitoring and improving project workflows.

    • Regularly review and analyze project processes to identify bottlenecks and inefficiencies

    • Implement process improvements based on data-driven insights

    • Ensure team members are following established processes and provide training as needed

  • Answered by AI
  • Q2. Client management and retaining the client.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected
Round 1 - Coding Test 

DSA round leetcode style question

Round 2 - Technical 

(1 Question)

  • Q1. Design + Coding round for rate limiter

Interview Preparation Tips

Interview preparation tips for other job seekers - Final round - System Design
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your experience?
  • Ans. 

    I have over 8 years of experience in software development, specializing in backend systems and database management.

    • Developed scalable backend systems using Java and Spring framework

    • Designed and optimized database schemas for performance

    • Led a team of developers in implementing new features and resolving technical issues

    • Worked on integrating third-party APIs for enhanced functionality

  • Answered by AI
  • Q2. Asked deeply on my current project?
  • Q3. What are difficulties you faced in your work?
  • Ans. 

    Difficulties faced include complex technical challenges, tight deadlines, and communication issues.

    • Complex technical challenges such as optimizing performance of a large-scale system

    • Tight deadlines requiring quick turnaround on projects

    • Communication issues with team members or stakeholders leading to misunderstandings

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Difference between abstract class and interface?
  • Q2. Explain OOP in C#?

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Senior Manager interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are HR and Technical.
How to prepare for 24/7 Customer Senior Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are DNS, Firewall, Social Media, Active Directory and Administration.
What are the top questions asked in 24/7 Customer Senior Manager interview?

Some of the top questions asked at the 24/7 Customer Senior Manager interview -

  1. What is a pac file and how does this works - it's difference with pr...read more
  2. How will you manage conflict of inter...read more
  3. How will you leverage DHCP resilie...read more

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24/7 Customer Senior Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
24/7 Customer Senior Manager Salary
based on 31 salaries
₹8 L/yr - ₹34.9 L/yr
7% less than the average Senior Manager Salary in India
View more details

24/7 Customer Senior Manager Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

3.5

Skill development

2.9

Work-life balance

3.2

Salary

4.1

Job security

3.5

Company culture

2.7

Promotions

3.0

Work satisfaction

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