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24/7 Customer
3.5
based on 2.7k Reviews
Company Overview
Company Locations
Working at 24/7 Customer
Company Summary
AI software company optimizing customer-brand engagement & relations
Overall Rating
3.5/5
based on 2.7k reviews
7% above
industry average
Critically rated for
Promotions/Appraisal, Salary & Benefits, Work Satisfaction
Work Policy
Work from office
78% employees reported
Rotational Shift
74% employees reported
Flexible timing
64% employees reported
No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
331 employees reported
Cafeteria
232 employees reported
Job/Soft skill training
230 employees reported
Health insurance
187 employees reported
View all benefits
About 24/7 Customer
Founded in2000 (24 yrs old)
India Employee Count5k-10k
Global Employee Count10k-50k
HeadquartersSan Jose,California, United States
Office Locations
Website247.ai
Primary Industry
Other Industries
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[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive, and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
Mission: Mission of connecting consumers to companies to get things done. With two decades of improving customer experience for the world’s leading businesses, we have unparalleled expertise in customer journeys across all channels.
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24/7 Customer Ratings
based on 2.7k reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
980
4
660
3
419
2
161
1
436
Category Ratings
3.6
Company Culture
3.5
Skill Development
3.4
Job Security
3.4
Work-Life Balance
3.3
Work Satisfaction
3.1
Salary & Benefits
2.9
Promotions/Appraisal
24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at 24/7 Customer
based on 2.5k reviews
3.5
Rated by 722 Women
Rated 3.6 for Company Culture and 3.5 for Skill Development
3.5
Rated by 1.8k Men
Rated 3.6 for Company Culture and 3.5 for Skill Development
Work Policy at 24/7 Customer
based on 157 reviews in last 6 months
Work from office
78%
Permanent work from home
12%
Hybrid
10%
24/7 Customer Reviews
Top mentions in 24/7 Customer Reviews
+ 5 more
Compare 24/7 Customer with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.5/5 based on 2.7k reviews | 3.9/5 based on 29.7k reviews | 3.4/5 based on 10.5k reviews | 3.8/5 based on 24.9k reviews |
Highly Rated for | No highly rated category | Job Security Skill development Work-Life balance | No highly rated category | Job Security |
Critically Rated for | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Work from office 78% employees reported | Hybrid 68% employees reported | Work from office 61% employees reported | Work from office 76% employees reported |
Rating by Women Employees | 3.5 Good rated by 722 women | 3.9 Good rated by 8.3k women | 3.4 Average rated by 3.1k women | 3.9 Good rated by 7.2k women |
Rating by Men Employees | 3.5 Good rated by 1.8k men | 3.9 Good rated by 20.3k men | 3.4 Average rated by 6.9k men | 3.8 Good rated by 16.3k men |
Job Security | 3.3 Average | 4.2 Good | 3.7 Good | 4.1 Good |
View more
24/7 Customer Salaries
3.1
rated by 2.7k employees for salariesDigital Interaction Advisor
(1.2k salaries)
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₹1 L/yr - ₹3.8 L/yr
Digital Interactive Specialist
(1k salaries)
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₹1 L/yr - ₹5 L/yr
Digital Interaction Executive
(408 salaries)
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₹1 L/yr - ₹5.5 L/yr
Customer Service Executive
(293 salaries)
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₹1.5 L/yr - ₹5 L/yr
Team Lead
(241 salaries)
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₹3.2 L/yr - ₹9 L/yr
Customer Support Executive
(215 salaries)
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₹1.5 L/yr - ₹5 L/yr
SME
(170 salaries)
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₹2 L/yr - ₹5.4 L/yr
Customer Care Executive
(155 salaries)
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₹1.1 L/yr - ₹4.1 L/yr
Team Lead Operations
(133 salaries)
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₹3.5 L/yr - ₹7.5 L/yr
Technical Support Executive
(124 salaries)
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₹1.8 L/yr - ₹5.1 L/yr
24/7 Customer Interview Questions
Interview questions by designation
Top interview questions and answers
Get interview-ready with top interview questions
Interview Process at 24/7 Customer
based on 27 interviews in last 1 year
Interview Experience
3.8
Good
Difficulty level
Easy
24%
Moderate
76%
People are getting interviews through
based on 136 24/7 Customer interviews
Walkin
33%
Job Portal
24%
Referral
15%
Company Website
7%
*21% candidates got the interview through other sources
High confidence
24/7 Customer Jobs
24/7 Customer Offices
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