20+ 24/7 Customer Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

24/7 Customer Customer Service Executive Interview Experiences

7 interviews found

Customer Service Executive Interview Questions & Answers

Somya Som

posted on 2 Mar 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Self intro and sale the product

Ans.

Good and not so hard and not taken too much time

Answered by Somya Som

Add your answer

Q2. About customer service

Ans.

Yes good and i explained about that and got selected

Answered by Somya Som

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Round 2 - Aptitude Test

Assessment Good and manageable

Round 3 - Behavioral

(3 Questions)

Q1. Sale the product and self intro

Ans.

It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys

Answered by Somya Som

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Q2. About education

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Q3. About hobbies and about customers

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 Mar 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Do you have knowledge on Ms Excel

Ans.

Yes, I have knowledge on Ms Excel.

I am proficient in using Excel for data entry, analysis, and reporting.
I am familiar with various functions and formulas in Excel.
I have experience in creating charts and graphs in Excel.
I can use Excel to manage and organize large amounts of data.
I am comfortable with using Excel shortcuts to increase efficiency.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good and you should be ready with night shift

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 27 Aug 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Self introduction

Add your answer

Q2. What is your memorable day?

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Q3. Which movie do you watch last time?

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Q4. Tell me about women empowerment?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing about the given topics by hr

Customer Service Executive Interview Questions & Answers

Haseeb Uddin

posted on 4 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer Support? " 4) "Why do you want to work in C...

Ans. 1) Yes, I have all the documents the job required 2) My introduction: myself XYZ, I am 12th qualified and I am persuing my engineering, although my 4years are completed I have backlogs to clear, I am giving this interview on my 12th basis. I am completely a fresher , my hobbies are travelling, workouts and watching movies. I am looking for call center jobs as I have good English communication skills. I am hard w...

Answered by Haseeb Uddin

Add your answer

Round 3 - Versent Test

(1 Question)

Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sentence Building and Quick thinking skills I h...

Add your answer

Round 4 - Technical

(1 Question)

Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce myself 3) "What do you know about this job?"

Ans. 1) Id proof shown 2) Introduced myself in a same way as I introduced to the HR 3) in thi job you have to help the customer with his/her query

Answered by Haseeb Uddin

Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Service Executive interview:

Jam session

Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview

2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"

3) Add something more to your introduction, don't speak completely the same of what you have put in your resume

4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.

5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.

Customer Service Executive Interview Questions & Answers

Madhu Sudhan

posted on 21 Sep 2022

I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self and any topic from your hobbies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be BRAVE and confident. Start with your self and don't go you tube .

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 27 Nov 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Introduction and some technical questions

Add your answer

Q2. Answered all their questions in a proper manner and with fluency in English

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Q3. After the completion of my Oops round they told me that I will receive further information from HR team as they said I waited but now it's been more than 15days but none of the HR team members contacted me...

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Q4. If I was rejected then why they didn't tell me that I was rejected ? Why did they say that I will get a call when I was rejected ?

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Interview Preparation Tips

Interview preparation tips for other job seekers - I had a worst experience in this interview. On the first day I felt that it's a great company and will offer the job to the right and capable person but no they support their reference person only the one who scored less versant score that person got selected but not us who got equivalent to qualifying score. I'm really feeling bad for those all who attended the interview and got rejected just because they didn't had a reference from office employee

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Will check about you.

Add your answer

Q2. What is your salary expectation?

Add your answer

Q3. How soon you can join?

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Q4. Will give you an topic to write for essay.

Add your answer

Round 3 - One-on-one

(3 Questions)

Q1. Self introduction , will be asked.2

Add your answer

Q2. Any previous work experience.

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Q3. Why did you left your last job ?

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Interview Preparation Tips

Interview preparation tips for other job seekers - They will check your stability, English speaking, any MTI's. Salary expectation,

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Some basics maths, reassoning question and grammer.

Round 3 - HR

(1 Question)

Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 16 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire

4 Questions

Q1. Previous job description (if you have work experience)

Add your answer

Q2. About yourself (if you are a fresher)

Add your answer

Q3. Expected salary

Add your answer

Q4. Comfortable in working with rotational shifts? (If any)

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Apr 2021

Interview Questionnaire

2 Questions

Q1. Latest movie

Ans.

The latest movie is a thrilling action-packed adventure set in a post-apocalyptic world.

The movie features intense chase scenes and breathtaking stunts.
The protagonist is a skilled fighter who must navigate through dangerous obstacles to save humanity.
The film has received rave reviews for its stunning visual effects and gripping storyline.

Answered by AI

Add your answer

Q2. Answered about recently watched movies

Add your answer

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Service Executive interview?

24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, HR and One-on-one Round.

How to prepare for 24/7 Customer Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, voice process, International Voice Process and bpo.

What are the top questions asked in 24/7 Customer Customer Service Executive interview?

Some of the top questions asked at the 24/7 Customer Customer Service Executive interview -

Do you have knowledge on Ms Ex...read more
1) It was a video call interview so Manager asked me to show my Id proof to con...read more
It was not an interview, it was an English communication computer based test on...read more

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based on 278 salaries

₹1.2 L/yr - ₹5 L/yr

6% more than the average Customer Service Executive Salary in India

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