AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
24/7 Customer Customer Service Executive Interview Questions and Answers
Updated
2 Mar 2024
24/7 Customer Customer Service Executive Interview Experiences
7 interviews found
Somya Som
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Self intro and sale the product
- Ans.
Good and not so hard and not taken too much time
- Q2. About customer service
- Ans.
Yes good and i explained about that and got selected
Answered by
Somya Som
Add your answer
Answered by
Somya Som
Add your answer
Round 2 - Aptitude Test
Assessment Good and manageable
Round 3 - Behavioral
(3 Questions)
- Q1. Sale the product and self intro
- Ans.
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
- Q2. About education
- Q3. About hobbies and about customers
Answered by
Somya Som
Add your answer
Add your answer
Add your answer
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Skilled in using CRM software to track customer interactions and improve service delivery.
Recognized for my ability to remain calm under pressure, especially during high-volume periods.
Success...
- Q2. Do you have knowledge on Ms Excel
- Ans.
Yes, I have knowledge on Ms Excel.
I am proficient in using Excel for data entry, analysis, and reporting.
I am familiar with various functions and formulas in Excel.
I have experience in creating charts and graphs in Excel.
I can use Excel to manage and organize large amounts of data.
I am comfortable with using Excel shortcuts to increase efficiency.
Answered by
AI
View 1 more answer
Answered by
AI
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills should be good and you should be ready with night shift
asked in
Eternal Limited
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in
Eternal Limited
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in
Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in
Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Self introduction
- Q2. What is your memorable day?
- Q3. Which movie do you watch last time?
- Q4. Tell me about women empowerment?
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Typing about the given topics by hr
Haseeb Uddin
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(1 Question)
- Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer Support? " 4) "Why do you want to work in C...
- Ans. 1) Yes, I have all the documents the job required 2) My introduction: myself XYZ, I am 12th qualified and I am persuing my engineering, although my 4years are completed I have backlogs to clear, I am giving this interview on my 12th basis. I am completely a fresher , my hobbies are travelling, workouts and watching movies. I am looking for call center jobs as I have good English communication skills. I am hard w...
Answered by
Haseeb Uddin
Add your answer
Round 3 - Versent Test
(1 Question)
- Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sentence Building and Quick thinking skills I h...
Add your answer
Round 4 - Technical
(1 Question)
- Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce myself 3) "What do you know about this job?"
- Ans. 1) Id proof shown 2) Introduced myself in a same way as I introduced to the HR 3) in thi job you have to help the customer with his/her query
Answered by
Haseeb Uddin
Add your answer
Interview Preparation Tips
Topics to prepare for 24/7 Customer Customer Service Executive interview:
2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"
3) Add something more to your introduction, don't speak completely the same of what you have put in your resume
4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.
5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.
- Jam session
2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"
3) Add something more to your introduction, don't speak completely the same of what you have put in your resume
4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.
5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.
24/7 Customer interview questions for designations
Madhu Sudhan
I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self and any topic from your hobbies
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be BRAVE and confident. Start with your self and don't go you tube .
I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction and some technical questions
- Q2. Answered all their questions in a proper manner and with fluency in English
- Q3. After the completion of my Oops round they told me that I will receive further information from HR team as they said I waited but now it's been more than 15days but none of the HR team members contacted me...
- Q4. If I was rejected then why they didn't tell me that I was rejected ? Why did they say that I will get a call when I was rejected ?
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I had a worst experience in this interview. On the first day I felt that it's a great company and will offer the job to the right and capable person but no they support their reference person only the one who scored less versant score that person got selected but not us who got equivalent to qualifying score. I'm really feeling bad for those all who attended the interview and got rejected just because they didn't had a reference from office employee
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Will check about you.
- Q2. What is your salary expectation?
- Q3. How soon you can join?
- Q4. Will give you an topic to write for essay.
Add your answer
Add your answer
Add your answer
Add your answer
Round 3 - One-on-one
(3 Questions)
- Q1. Self introduction , will be asked.2
- Q2. Any previous work experience.
- Q3. Why did you left your last job ?
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will check your stability, English speaking, any MTI's. Salary expectation,
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Automatic Data Processing (ADP)
Anonymous
posted on 6 Sep 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected
I appeared for an interview in Mar 2023.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Tell me about yourself
- Ans. Share details from the begining but keep your answers crisp and short
- Q2. When can you join?
- Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
Answered
Anonymously
Add your answer
Answered
Anonymously
Add your answer
Round 3 - One-on-one
(2 Questions)
- Q1. Work experience and skills
- Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
Add your answer
Add your answer
Round 4 - One-on-one
(2 Questions)
- Q1. Brief about yourself
- Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written
Customer Service Executive Interview Questions & Answers
Automatic Data Processing (ADP)
Anonymous
posted on 23 Oct 2024
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
I applied via Job Portal
Round 1 - One-on-one
(1 Question)
- Q1. Talk about yourself and what do you know about the organisation (ADP)
Add your answer
Interview Preparation Tips
Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
- Finance Related questions
- About the organisation
- About your stability
- Why do you wish to work with ADP
Customer Service Executive Interview Questions & Answers
Automatic Data Processing (ADP)
Anonymous
posted on 17 Feb 2025
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I appeared for an interview before Feb 2024.
Round 1 - Assignment
English test, email writing
Round 2 - HR
(2 Questions)
- Q1. I don't remember the questions as it was 13 years ago.
- Q2. I don't remember the questions as it was 13 years ago.
Add your answer
Add your answer
Round 3 - Behavioral
(2 Questions)
- Q1. I don't remember the questions as it was 13 years ago.
- Q2. I don't remember the questions as it was 13 years ago.
Add your answer
Add your answer
24/7 Customer Interview FAQs
How many rounds are there in 24/7 Customer Customer Service Executive interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for 24/7 Customer Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, voice process, International Voice Process and bpo.
What are the top questions asked in 24/7 Customer Customer Service Executive interview?
Some of the top questions asked at the 24/7 Customer Customer Service Executive interview -
Tell us how to improve this page.
24/7 Customer Interviews By Designations
- 24/7 Customer Digital Interaction Advisor Interview Questions
- 24/7 Customer Customer Service Associate Interview Questions
- 24/7 Customer Advisor Interview Questions
- 24/7 Customer Digital Interactive Specialist Interview Questions
- 24/7 Customer Customer Service Executive Interview Questions
- 24/7 Customer Customer Support Executive Interview Questions
- 24/7 Customer NON Voice Process Interview Questions
- 24/7 Customer Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
24/7 Customer Customer Service Executive Interview Process
based on 5 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
View more
Interview Questions from Similar Companies
Fast track your campus placements
7%
more
than the average Customer Service Executive Salary in India
View more details
24/7 Customer Customer Service Executive Reviews and Ratings
based on 90 reviews
Rating in categories
|
Digital Interaction Advisor
1.4k
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Digital Interactive Specialist
988
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Advisor
527
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Digital Interaction Executive
376
salaries
| ₹1.2 L/yr - ₹5.5 L/yr |
|
Executive
280
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
Compare 24/7 Customer with
Oracle
Compare
Amdocs
Compare
Automatic Data Processing (ADP)
Compare
Microsoft Corporation
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- 24/7 Customer Interview Questions >
- 24/7 Customer Customer Service Executive Interview Questions
Share an Interview