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24/7 Customer Customer Service Executive Interview Questions and Answers

Updated 2 Mar 2024

7 interviews found

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Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Do you have knowledge on Ms Excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good and you should be ready with night shift
Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self intro and sale the product
  • Q2. About customer service
2

Aptitude Test Round

Assessment Good and manageable

3

Behavioral Round (3 Questions)

  • Q1. Sale the product and self intro
  • Q2. About education
  • Q3. About hobbies and about customers
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Self introduction
  • Q2. What is your memorable day?
  • Q3. Which movie do you watch last time?
  • Q4. Tell me about women empowerment?

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing about the given topics by hr

Customer Service Executive Interview Questions

user image Haseeb Uddin

posted on 4 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer S...read more
3

Versent Test Round (1 Question)

  • Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sent...read more
4

Technical Round (1 Question)

  • Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce mysel...read more

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Service Executive interview:
  • Jam session
Interview preparation tips for other job seekers - 1) firstly you must wear a formal dress as to look professional in a face to face interview

2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"

3) Add something more to your introduction, don't speak completely the same of what you have put in your resume

4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.

5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.

24/7 Customer interview questions for designations

 Customer Service

 (1)

 Customer Service Associate

 (11)

 Customer Service Representative

 (2)

 Customer Service Specialist

 (1)

 Customer Service Agent

 (1)

 Non Voice Customer Service Executive

 (1)

 Customer Support Executive

 (5)

 Customer Care Executive

 (3)

Customer Service Executive Interview Questions

user image Madhu Sudhan

posted on 21 Sep 2022

I applied via Job Fair and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Self and any topic from your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be BRAVE and confident. Start with your self and don't go you tube .

I applied via Recruitment Consultant and was interviewed in Jun 2021.

5 Interview Rounds

Interview Questions

  • Q1. Introduction and some technical questions Add Answer
  • Q2. Answered all their questions in a proper manner and with fluency in English Add Answer
  • Q3. After the completion of my Oops round they told me that I will receive further information from HR team as they said I waited but now it's been more than 15days...read more Add Answer
  • Q4. If I was rejected then why they didn't tell me that I was rejected ? Why did they say that I will get a call when I was rejected ? Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a worst experience in this interview. On the first day I felt that it's a great company and will offer the job to the right and capable person but no they support their reference person only the one who scored less versant score that person got selected but not us who got equivalent to qualifying score. I'm really feeling bad for those all who attended the interview and got rejected just because they didn't had a reference from office employee
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (4 Questions)

  • Q1. Will check about you.
  • Q2. What is your salary expectation?
  • Q3. How soon you can join?
  • Q4. Will give you an topic to write for essay.
3

One-on-one Round (3 Questions)

  • Q1. Self introduction , will be asked.2
  • Q2. Any previous work experience.
  • Q3. Why did you left your last job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - They will check your stability, English speaking, any MTI's. Salary expectation,

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

I applied via Job Portal

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP
Interview experience
4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. When can you join?
3

One-on-one Round (2 Questions)

  • Q1. Work experience and skills
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been se...read more
4

One-on-one Round (2 Questions)

  • Q1. Brief about yourself
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written

Interview Questions

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Service Executive interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for 24/7 Customer Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, voice process, International Voice Process and bpo.
What are the top questions asked in 24/7 Customer Customer Service Executive interview?

Some of the top questions asked at the 24/7 Customer Customer Service Executive interview -

  1. Do you have knowledge on Ms Ex...read more
  2. 1) It was a video call interview so Manager asked me to show my Id proof to con...read more
  3. It was not an interview, it was an English communication computer based test on...read more

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People are getting interviews through

based on 7 24/7 Customer interviews
WalkIn
Job Portal
Recruitment Consultant
29%
29%
14%
28% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
24/7 Customer Customer Service Executive Salary
based on 304 salaries
₹0.7 L/yr - ₹5.2 L/yr
7% more than the average Customer Service Executive Salary in India
View more details

24/7 Customer Customer Service Executive Reviews and Ratings

based on 77 reviews

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.6

Job Security

3.2

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

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