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24/7 Customer Customer Service Executive Reviews

based on 77 reviews
Updated 12 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.2

Company culture

3.0

Skill development

3.0

Salary & Benefits

3.0

Work-Life balance

2.9

Work Satisfaction

2.6

Job Security

2.6

Promotions/Appraisal

Top Mentions in 24/7 Customer Customer Service Executive Reviews

77 reviews found

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People also ask about 24/7 Customer's Customer Service Executives

Is 24/7 Customer a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 77 employee reviews, it's clear that most customer service executives have an average experience working at 24/7 Customer. Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
Does 24/7 Customer pay their Customer Service Executives well?
According to AmbitionBox reviews, 24/7 Customer customer service executives rate their salary and benefits at 3.0 out of 5, based on 77 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about 24/7 Customer's customer service executives salaries here and to read reviews specifically about salary and benefits at 24/7 Customer for customer service executives, click here.
How is the work culture at 24/7 Customer for Customer Service Executives?
Work culture at 24/7 Customer for customer service executives is rated 3.2 out of 5 by 77 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer for customer service executives, click here.
How is the job security at 24/7 Customer for Customer Service Executives?
Based on 77 reviews on AmbitionBox, 24/7 Customer's customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at 24/7 Customer. To read reviews about job security at 24/7 Customer for customer service executives, click here.

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Gender Based Ratings for 24/7 Customer Customer Service Executive

based on 67 reviews
2.6
Rated by 33 Women

Rated 3.3 for Salary & Benefits and 3.2 for Company Culture

women
3.3
Rated by 34 Men

Rated 3.1 for Company Culture and 3.0 for Skill Development

men

Working Days for 24/7 Customer Customer Service Executive

based on 77 reviews
Rotational Shift
89%
Monday to Friday
9%
Monday to Saturday
2%

Work Timings for 24/7 Customer Customer Service Executive

based on 77 reviews
Flexible timing
Strict (7pm - 4.30am)
Strict (11pm - 8pm)
68%
5%
3%
24% employees reported other strict timings

Shift Timings for 24/7 Customer Customer Service Executive

based on 77 reviews
Night shift
Day shift
50%
50%

Business Travel for 24/7 Customer Customer Service Executive

based on 77 reviews
No travel
61%
Within city
37%
Within country
2%
24/7 Customer Customer Service Executive Salary
based on 293 salaries
₹1.5 L/yr - ₹5 L/yr
5% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
10 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+5 more benefits
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