24/7 Customer is rated
3.3 out of 5 stars on
AmbitionBox, based on 49 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
3.3 out of 5 stars on
AmbitionBox, based on 49 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in 24/7 Customer Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
49 reviews found
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Popular
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Good place to work as fresher.
Dislikes
Dislike is for the process at 247ai because it is USA based process, it is night shift job.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2023
Likes
Work culture and job security
Dislikes
Nothing , every thing was great in 24/7
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Shillong
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Work is good... No issues until you finish your work.
Dislikes
No job security...they can fire you anytime..
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2023
Likes
Work life, Shift flexibility and many
Dislikes
Cafeteria food
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Jan 2021
Likes
Infrastructure and people are good there is no bad opinion but, packages make disappointing.
Dislikes
Company is good but, package they are offering will very low, you won’t see much growth opportunities.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Chat Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2021
Likes
Over all good experience
Dislikes
There is no dislike
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jan 2024
Likes
Such a nice environment to work, I would like to work in 24/7 for more years, but that didn't happen
Dislikes
Nothing Applicable
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Feb 2023
Likes
Job security. Even if the process I which ur working shuts down company usually move you to a different process. 247 job security best in the industry
Dislikes
Everything was okay
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 10 Jun 2019
Likes
Company's environment is so flexible.
Dislikes
Salary
Work Details
Work will be excited
Work days: Alternate Saturday off
Customer Care Executive in
Uppal
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Apr 2023
Likes
Good company
Dislikes
Nothing is there
Work Details
Work days: Rotational Shift
Customer Care Executive in
Marathahalli banglore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Just they will hire bulk employees during their peak season and after that they'll start lay off them stating that performance was not met
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
People also ask about 24/7 Customer's Customer Care Executives
Is 24/7 Customer a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 49 employee reviews, it's clear that most customer care executives have an average experience working at 24/7 Customer. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does 24/7 Customer pay their Customer Care Executives well?
According to AmbitionBox reviews, 24/7 Customer customer care executives rate their salary and benefits at 3.4 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about 24/7 Customer's customer care executives salaries here and to read reviews specifically about salary and benefits at 24/7 Customer for customer care executives, click here.
How is the work culture at 24/7 Customer for Customer Care Executives?
Work culture at 24/7 Customer for customer care executives is rated 3.5 out of 5 by 49 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer for customer care executives, click here.
How is the job security at 24/7 Customer for Customer Care Executives?
Based on 49 reviews on AmbitionBox, 24/7 Customer's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at 24/7 Customer for customer care executives, click here.
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