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I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
Voice involves speaking with customers over the phone or in person
Non-voice involves communicating through written messages, emails, or chat
Voice requires good verbal communication skills, while non-voice requires good written communication skills
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
Voice processing involves interacting with customers over the phone
Non-voice processing involves handling customer queries through emails, chat, social media, etc.
Roles in voice processing include answering calls, providing assistance, resolving issues verbally
Roles in ...
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
Listen actively to customer concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve issues
Provide clear and concise information
Follow up to ensure customer satisfaction
Non voice, voice process to customer care every customer problems can solutions him
Aptitude test through online
I was interviewed in Dec 2024.
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
My name is John Smith and I am a seasoned Business Analyst with 5 years of experience in the retail industry.
Introduce yourself with your name and mention your experience as a Business Analyst.
Highlight any relevant industry experience or achievements.
Briefly mention your key skills or strengths in business analysis.
Provide a concise overview of your career background and qualifications.
I have a Bachelor's degree in Business Administration and a certification in Business Analysis.
Bachelor's degree in Business Administration
Certification in Business Analysis
I have a Bachelor's degree in Business Administration and a certification in Business Analysis.
Bachelor's degree in Business Administration
Certification in Business Analysis
Various technologies are used in business analysis including data analysis tools, project management software, and communication platforms.
Data analysis tools such as Microsoft Excel, Tableau, and Power BI are commonly used to analyze and visualize data.
Project management software like Jira, Trello, and Asana help in managing tasks, timelines, and resources.
Communication platforms such as Slack, Microsoft Teams, and Zo...
HGS interview questions for popular designations
I was asked to read an article infront of the leadership team. They asked me questions about what I read.
Get interview-ready with Top HGS Interview Questions
HITS in telecom stands for Handover Interface for Telecommunication Systems, which is a standard protocol for transferring calls between different networks.
HITS is used to facilitate seamless handovers between different telecom networks, ensuring continuity of calls for users.
It is commonly used in scenarios where a call needs to be transferred from one network to another, such as from a cellular network to a Wi-Fi net...
MUX stands for Multiplexer, a device that selects one of several input signals and forwards it into a single line.
MUX is used in digital electronics to route multiple input signals into a single output.
It is commonly used in communication systems, computer memory, and data processing.
Examples include 2-to-1 MUX, 4-to-1 MUX, and 8-to-1 MUX.
MUX helps in reducing the number of components required in a circuit.
I applied via Newspaper Ad and was interviewed in Jul 2024. There were 2 interview rounds.
A person ability in a particular skills or field of knowledge
I am a passionate Java Developer with 5 years of experience in developing web applications and strong knowledge of Java technologies.
5 years of experience in Java development
Proficient in developing web applications
Strong knowledge of Java technologies
Strengths are qualities or attributes that make an individual or team effective in achieving goals.
Physical strength: Ability to lift heavy objects or perform physically demanding tasks.
Emotional strength: Resilience in facing challenges and managing stress.
Intellectual strength: Problem-solving skills and critical thinking abilities.
Interpersonal strength: Effective communication and teamwork skills.
Adaptability: Abil...
I am passionate about Java development and excited about the opportunity to work on challenging projects.
I have a strong background in Java programming and enjoy solving complex problems.
I am eager to contribute my skills and expertise to a dynamic team.
I am interested in this job because it offers the chance to work on cutting-edge technologies and make a real impact.
I have a Bachelor's degree in Computer Science and have taken various online courses to further my knowledge in Java development.
Bachelor's degree in Computer Science
Online courses in Java development
Continuous learning and staying updated with latest technologies
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
Time sence
Dress sence
Work sence(on the time complete work/any reason don't delay in work)
Speek out confidently in any language
Most important listening work to senior officer's
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.
I will explain the importance of customer satisfaction in building long-term relationships.
Customer satisfaction is crucial for retaining customers and building brand loyalty.
It involves meeting or exceeding customer expectations through quality products and excellent service.
Happy customers are more likely to become repeat customers and recommend the business to others.
Measuring customer satisfaction through surveys a...
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The duration of HGS interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 176 interviews
Interview experience
Mumbai,
Mumbai Suburban
+12-3 Yrs
₹ 1-4.5 LPA
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