HGS Interview Questions, Process, and Tips

Q1. Tell me something about yourself that's not on CV
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Q2. What are your expectations
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Q1. Test familiarity with MS office tools
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Q2. Test ability to work with Avaya
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Q1. Scenario specific call listening
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I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Q1. What is HITS IN TELECOM
Ans. 
HITS in telecom stands for Handover Interface for Telecommunication Systems, which is a standard protocol for transferring calls between different networks.
• HITS is used to facilitate seamless handovers between different telecom networks, ensuring continuity of calls for users.

• It is commonly used in scenarios where a call needs to be transferred from one network to another, such as from a cellular network to a Wi-Fi net...read more
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Q2. WHAT IS MUX , AND USES
Ans. 
MUX stands for Multiplexer, a device that selects one of several input signals and forwards it into a single line.
• MUX is used in digital electronics to route multiple input signals into a single output.

• It is commonly used in communication systems, computer memory, and data processing.

• Examples include 2-to-1 MUX, 4-to-1 MUX, and 8-to-1 MUX.

• MUX helps in reducing the number of components required in a circuit.
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A person ability in a particular skills or field of knowledge

Q1. Tell me about your self ?
Ans. 
I am a passionate Java Developer with 5 years of experience in developing web applications and strong knowledge of Java technologies.
• 5 years of experience in Java development

• Proficient in developing web applications

• Strong knowledge of Java technologies
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Q2. What are strength ?
Ans. 
Strengths are qualities or attributes that make an individual or team effective in achieving goals.
• Physical strength: Ability to lift heavy objects or perform physically demanding tasks.

• Emotional strength: Resilience in facing challenges and managing stress.

• Intellectual strength: Problem-solving skills and critical thinking abilities.

• Interpersonal strength: Effective communication and teamwork skills.

• Adaptability: Abil...read more
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Q3. Why are interested in this job?
Ans. 
I am passionate about Java development and excited about the opportunity to work on challenging projects.
• I have a strong background in Java programming and enjoy solving complex problems.

• I am eager to contribute my skills and expertise to a dynamic team.

• I am interested in this job because it offers the chance to work on cutting-edge technologies and make a real impact.
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Q4. Tell me about your studying
Ans. 
I have a Bachelor's degree in Computer Science and have taken various online courses to further my knowledge in Java development.
• Bachelor's degree in Computer Science

• Online courses in Java development

• Continuous learning and staying updated with latest technologies
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Time sence
Dress sence
Work sence(on the time complete work/any reason don't delay in work)
Speek out confidently in any language
Most important listening work to senior officer's

Q1. Introduce yourself
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Q2. Explain about anything in detail for 5 minutes.
Ans. 
I will explain the importance of customer satisfaction in building long-term relationships.
• Customer satisfaction is crucial for retaining customers and building brand loyalty.

• It involves meeting or exceeding customer expectations through quality products and excellent service.

• Happy customers are more likely to become repeat customers and recommend the business to others.

• Measuring customer satisfaction through surveys a...read more
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